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Polycom RMX 1000 manual First Time Installation and Configuration, Hardware Installation and Setup

Models: RMX 1000 3150-16966-002

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First Time Installation and Configuration

Follow the procedure below to implement First Time Installation and

Configuration of the RMX 1000 system:

1Hardware Installation and Setup

2Configuration Preparations

―Get the information needed for network configuration.

―Get the product activation key.

3First Time Configuration

―Connect a PC to the RMX 1000

―Log in to the Web interface

―Modify the default IP address

―Configure other network options

―Synchronize the system time

Hardware Installation and Setup

Install the hardware and connect lines as described below:

1Put the RMX 1000 product on a stable surface at the installation site.

2Carefully take the RMX 1000 device out of the package. You can install the device in the rack or position it on an even surface.

―Mount the RMX 1000 in the rack: Install rack brackets, supplied by the rack manufacturer, in the rack. Mount the RMX 1000 on top of the rack brackets. Fasten the RMX 1000 to the rack with screws.

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Polycom RMX 1000, 3150-16966-002 manual First Time Installation and Configuration, Hardware Installation and Setup

Contents

Polycom RMX 1000 System User Guide USA Compliant with European Battery Directive 2006/66/EC Regulatory NoticesTable of Contents Table of Contents Iii Table of Contents Polycom RMX 1000 User Guide Page System Overview RMXRMX RMX1000 RMX Web Client IP PhoneRMX 1000 Main Features Video DisplayIVR-Enabled Conferencing Recording LinkConferencing Capabilities and Options On Demand ConferencingUser Interfaces Full Integration with CMASystem Overview First Time Installation and Configuration Hardware Installation and SetupObtaining Network Information Configuration PreparationsObtaining Product Activation Key First Time Configuration Connect PC to RMXLogging in to Web User Interface 4RMX 1000 Discover Tool InterfaceModify the Default IP address 5Logging in to the RMX 1000 Web InterfaceParameter Description Configuring Other Network Options Optional LAN SpeedMTU Size Router IP AddressIP Network Type Register to GatekeeperPrimary Alternate GatekeeperSystem H.323 Alias Transport TypeRegister to Server PrimarySynchronizing System Time 11 RMX TimePolycom RMX 1000 User Guide Page RMX 1000 Screen Components Basic OperationUser Rights View 1List of User RightsSystem Operations Pane Layout Conference ListRMX Management List PaneAddress Book Common OperationsList Sorting Confirm/Cancel Right-click Shortcut MenuPane Sizing Shortcut Windows OperationsStarting a Conference from the Conferences Pane Starting a ConferenceTo start a conference from the Conferences pane Endpoint For example2Dial-in String Rule for H.323 Endpoints Registered to GK Scenario Dial-in StringSIP Endpoint 3Dial-in String Rule for H.323 Endpoints Unregistered to GK4Dial-in String Rule for SIP Endpoints Registered to Server Dialing method between H.323 and SIP Participants TEL URIEndpoint Connecting to a Conference-Dialing MethodsSIP Endpoint For example Conference Profiles Defining a Conference Profile 1Default Conference ProfilesProfile Name Parameter General Settings Video Quality 3Video Quality Setup Defining People Video Quality To define the video quality of video switching conferenceTo define the video quality of CP conference Video Settings Defining Content Video Quality4Video Settings To set automatic layoutConference Skin Settings 9Default Rule of Automatic LayoutTo specify a fixed layout Number of Participants Multi-screen LayoutConference Recording 11Parameter Description of Conference Skin12Conference Recording Configuration Recording indicator icon to inform participants thatOr Dtmf function. For more information, see Recording Control13Description of Message Overlay Setting Parameters Message OverlaySite Name Advanced OptionsSetting a Default Profile Modifying a ProfileDeleting a Profile ProfileRecording Setup Recording Link1Parameter Description for Recording Link General Dtmf Code SettingRSS 2000 IP Recording Control 2Parameter Description for Recording Link Dtmf CodesRecording Properties Meeting Rooms Creating a Meeting RoomGeneral Settings Participant setup To create a participant in the listTo add a participant from the address book to the list ChairpersonDeleting a Meeting Room Modifying a Meeting RoomOther Information Reservations Views ReservationsCalendar View Switching Calendar Modes List ViewTo view the reservations per week To view the reservations per dayReserving a One-Time Conference Adding a ReservationTo reserve a conference Reserving a Daily Conference 2Parameter Description for Reservation Setup DailyReserving a Weekly Conference 3Parameter Description for Reservation Setup Weekly 4Parameter Description for Reservation Setup MonthlyReserving a Monthly Conference Started at the specified time on every Monday and FridayModifying a Reservation Deleting a ReservationTo modify the parameters of a reservation Deleting a ReservationAddress Book Adding a Participant to the Local Directory Creating a Participant in the Address BookSelect the network communication protocol used when 1Configuration Description of New Participants GeneralRelated alias Example of cascading configuration 3Cascading Configuration RMXAdvanced Setting 2Configuration Description of New Participants AdvancedVolume Broadcast / ListenAdding a Participant from an Ongoing Conference Defining a Participant GroupTo define a group Modifying a Participant/Group Deleting a Participant/GroupImporting and Exporting the Local Directory Exporting the Local DirectoryDirectory Service Configuring Directory Service3GAB Configuration Parameters GAB Server4LDAP Configuration Parameters Ldap Server5Function Definitions of Global Directory Buttons Viewing the Global DirectoryButton Function Searching Directory Entries Page Conference/Participant Monitoring Conference MonitoringViewing Conferences List Pane Parameter Conference InformationViewing Conference Parameters Conference ControlPreviewing the Conference Changing End TimeSetting the Talk Hold Time Changing Conference and Chairperson PasswordsLocking/unlocking a Conference Changing Conference layoutTo select a conference video mode Set the layoutTo set automatic screen layout To set fixed screen layoutSetting the Conference Message Overlay Setting the Site Name2Setting Message Overlay To set a message overlayParticipant Monitoring Viewing Participant ListTo set the site name 3Description of Participant List ParametersAudio Cannot hear the audio of other conference sitesVideo Conference is suspendedParticipant Control Viewing Participant PropertiesButton Name Description Control Operations Setting Conference Layout for Participant’s EndpointTo define the screen layout of each participant Setting Message Overlay for an Endpoint Move a Participant between ConferencesTo move a participant To set a message overlay for a participant’s endpointPolycom RMX 1000 User Guide Page Users and Connections 10-1Defining New User User List10-2 Deleting User Modifying User Password10-3 Viewing User Connection 10-4IP Service Settings 11-1LAN Setting 11-2Routers 11-3Obtain DNS Server Preferred/AlternateGatekeeper 11-4SIP Server 11-511-6 Server Address5QoS Parameter Settings EnableQoS 11-7Ports 11-8Type Audio / Video6Description of Port Settings 11-9Fixed Ports TCP/UDP Ports from11-10 Mail AccountIVR Service 12-1Default IVR Information 12-21Factory IVR Information IVR Information Prompt Message DescriptionReplace the IVR information Customizing IVR Information12-3 Recording an Audio Message To define the format settings for audio messages12-4 12-5 3Properties for Sound Dialog BoxTo record a new audio message 12-612-7 Page CDR Files 13-1Viewing CDR Records 13-2Saving CDR Records 13-31Parameter Description of CDR Reserved DurationPage RMX Utilities System Alerts14-1 Time323/SIP Link System Time14-2 2H.323 Link Status DescriptionCustomization 14-3Setting System Name Setting SkinsModifying Language 14-4Login Screen 14-5Welcome Message Personal SkinsConfiguring the SSL Certificate Security Setting14-6 14-7 4SSL Configuration for Certificate RequestDays Valid Setting the Agent Snmp Setting14-8 Setting Traps 14-9Product Activation Need to configure Trap Destinations and Community Name14-10 10Product Activation 11License InformationSoftware Management Logger Diagnostics Files14-12 Restoring Configuration/Reservation Backup Configuration/Reservation14-13 Setting Description Resources Report14-14 7Resources ReportUpgrading from Version 1.1 to Version Device Upgrade14-15 To start up the RMX 1000 system in the rescue mode System Recovery14-16 18Console Interface Rebooting 19Console Interface Highlighting RescueTo use the RMX 1000 Rescue tool to reload software packages 14-18Activating the Upgraded System 14-1914-20 24License InformationSignaling and Hardware Monitoring Signaling MonitoringService Name Status Indication 15-1Directory Service Hardware Monitor15-2 SIP Server15-3 2Normal Range of the Hardware StatusUnit Normal Range Celsius degreePage Personal Conference Manager PCM 16-1Introduction to PCM Interfaces Viewing the PCM Interface16-2 Status DescriptionDefinitions of Dtmf & Fecc Keys 16-32FECC Control Keys Fecc Token DescriptionPCM Operations Creating a ConferenceTo create an instant conference 16-4Select the conference to join from the conference list Entering an Existing Conference16-5 Directly enter the conference ID 16-6Conference Control for Regular Participants Click & ViewTo change the layout on the participants endpoint screen 16-7To control the camera from a far end Camera Control16-8 Chairperson Conference Control Video ForceBecome Chairperson To become the chairpersonTo invite a participant to join Inviting Participant16-10 16-11 Participant mute/status5Status Legend Descriptions Disconnect Participant Recording a ConferenceTerminate Conference Appendix a Connection Failure Diagnosis 17-1Page Appendix B Telnet/Terminal Commands LoginHyperTerminal Parameters 18-1Command Introduction HelpExit 18-2Idle Timeout Setting Reboot DeviceRestore Password Restore System ConfigurationClean Key Code Telnet SettingLPR Setting Password ModificationNetwork Setting 3Network Setting Parameters LAN Interface IP Address4Network Setting Parameters LAN Interface Connection Rate 18-518-6 19-1 Appendix C GlossaryAbbreviation/Term Explanation 19-2 19-3 ParticipantQoS High Definition HDPage Third Party Software Licenses 20-11Third Party Licenses Software Source Name License Type License URL20-2