User Interfaces, Full Integration with CMA | Polycom RMX 1000

Polycom RMX 1000 User Guide

Directory Service

The RMX1000 fully supports the Global Address Book (GAB) and Microsoft Lightweight Directory Access Protocol (LDAP) directory service, and enables the user to share the GAB resources and view presence status

Conference Management and Monitoring Features

The Polycom RMX 1000 Web Client provides capabilities for management and monitoring of participants and conferences as follows:

•Lecture Mode in Continuous Presence conferences

•Previewing snapshot of each participant site in the user interface (for admin usage)

•Far End Camera Control (FECC/LSD) in video conferences

•Automatic termination of empty (no participant) conferences

•Control of listening and broadcasting audio volume for individual participants

•Conference control via DTMF codes from participant’s endpoint or telephone

•Multimedia Encryption

•SSL Certificate Encryption (Https)

•Real-time display of all conferences and participants

•Real-time monitoring of each participant’s connection status and properties

•Easily accessible Call Detail Records (CDR) for administrator

•Active display of all system resources

User Interfaces

Web Interface

The system provides a user-friendly Web-based operations interface. To conveniently and easily manage and monitor conferences, or maintain the device, the user only needs to access the Web client program of the RMX

1000 system by using the IE browser at the PC. The Web interface is designed for both administrator and operator level users.

Personal Conference Manager (PCM)

The Personal Conference Manager (PCM) is a menu-based onscreen interface viewed on a participant’s endpoint. The user can perform common conference operations using the endpoint’s remote control and onscreen operation menus. The interface is designed for end users.

Full Integration with CMA

The RMX 1000 system can be completely integrated with the Polycom CMA for centrally-managed scheduling. The CMA can manage RMX 1000 as

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Polycom RMX 1000, 3150-16966-002 manual User Interfaces, Full Integration with CMA

Contents

Polycom RMX 1000 System User Guide USA Compliant with European Battery Directive 2006/66/EC Regulatory Notices Table of Contents Table of Contents Iii Table of Contents Polycom RMX 1000 User Guide Page System Overview RMX RMX RMX1000 RMX Web Client IP Phone RMX 1000 Main Features Video Display Conferencing Capabilities and Options IVR-Enabled ConferencingRecording Link On Demand Conferencing User Interfaces Full Integration with CMA System Overview First Time Installation and Configuration Hardware Installation and Setup Obtaining Product Activation Key Configuration PreparationsObtaining Network Information First Time Configuration Connect PC to RMX Logging in to Web User Interface 4RMX 1000 Discover Tool Interface Modify the Default IP address 5Logging in to the RMX 1000 Web Interface Parameter Description MTU Size Configuring Other Network Options OptionalLAN Speed Router IP Address Primary Alternate IP Network TypeRegister to Gatekeeper Gatekeeper Register to Server System H.323 AliasTransport Type Primary Synchronizing System Time 11 RMX Time Polycom RMX 1000 User Guide Page User Rights Basic OperationRMX 1000 Screen Components System Operations 1List of User RightsView RMX Management Pane LayoutConference List List Pane List Sorting Common OperationsAddress Book Pane Sizing Confirm/CancelRight-click Shortcut Menu Shortcut Windows Operations To start a conference from the Conferences pane Starting a ConferenceStarting a Conference from the Conferences Pane 2Dial-in String Rule for H.323 Endpoints Registered to GK EndpointFor example Scenario Dial-in String SIP Endpoint 3Dial-in String Rule for H.323 Endpoints Unregistered to GK 4Dial-in String Rule for SIP Endpoints Registered to Server Dialing method between H.323 and SIP Participants TEL URI SIP Endpoint Connecting to a Conference-Dialing MethodsEndpoint For example Conference Profiles Profile Name Parameter 1Default Conference ProfilesDefining a Conference Profile General Settings Video Quality 3Video Quality Setup To define the video quality of CP conference To define the video quality of video switching conferenceDefining People Video Quality Video Settings Defining Content Video Quality 4Video Settings To set automatic layout To specify a fixed layout Conference Skin Settings9Default Rule of Automatic Layout Number of Participants Multi-screen Layout Conference Recording 11Parameter Description of Conference Skin Or Dtmf function. For more information, see Recording 12Conference Recording ConfigurationRecording indicator icon to inform participants that Control 13Description of Message Overlay Setting Parameters Message Overlay Site Name Advanced Options Deleting a Profile Setting a Default ProfileModifying a Profile Profile Recording Setup Recording Link RSS 2000 IP Dtmf Code Setting1Parameter Description for Recording Link General Recording Control 2Parameter Description for Recording Link Dtmf Codes Recording Properties Meeting Rooms Creating a Meeting Room General Settings To add a participant from the address book to the list Participant setupTo create a participant in the list Chairperson Other Information Modifying a Meeting RoomDeleting a Meeting Room Calendar View ReservationsReservations Views To view the reservations per week Switching Calendar ModesList View To view the reservations per day To reserve a conference Adding a ReservationReserving a One-Time Conference Reserving a Weekly Conference 2Parameter Description for Reservation Setup DailyReserving a Daily Conference Reserving a Monthly Conference 3Parameter Description for Reservation Setup Weekly4Parameter Description for Reservation Setup Monthly Started at the specified time on every Monday and Friday To modify the parameters of a reservation Modifying a ReservationDeleting a Reservation Deleting a Reservation Address Book Adding a Participant to the Local Directory Creating a Participant in the Address Book Related alias 1Configuration Description of New Participants GeneralSelect the network communication protocol used when Example of cascading configuration 3Cascading Configuration RMX Volume Advanced Setting2Configuration Description of New Participants Advanced Broadcast / Listen To define a group Defining a Participant GroupAdding a Participant from an Ongoing Conference Importing and Exporting the Local Directory Modifying a Participant/GroupDeleting a Participant/Group Exporting the Local Directory 3GAB Configuration Parameters Directory ServiceConfiguring Directory Service GAB Server 4LDAP Configuration Parameters Ldap Server Button Function Viewing the Global Directory5Function Definitions of Global Directory Buttons Searching Directory Entries Page Viewing Conferences List Pane Conference/Participant MonitoringConference Monitoring Parameter Conference Information Previewing the Conference Viewing Conference ParametersConference Control Changing End Time Locking/unlocking a Conference Setting the Talk Hold TimeChanging Conference and Chairperson Passwords Changing Conference layout To set automatic screen layout To select a conference video modeSet the layout To set fixed screen layout 2Setting Message Overlay Setting the Conference Message OverlaySetting the Site Name To set a message overlay To set the site name Participant MonitoringViewing Participant List 3Description of Participant List Parameters Video AudioCannot hear the audio of other conference sites Conference is suspended Button Name Description Viewing Participant PropertiesParticipant Control To define the screen layout of each participant Setting Conference Layout for Participant’s EndpointControl Operations To move a participant Setting Message Overlay for an EndpointMove a Participant between Conferences To set a message overlay for a participant’s endpoint Polycom RMX 1000 User Guide Page Users and Connections 10-1 10-2 User ListDefining New User 10-3 Modifying User PasswordDeleting User Viewing User Connection 10-4 IP Service Settings 11-1 LAN Setting 11-2 Obtain DNS Server Routers11-3 Preferred/Alternate Gatekeeper 11-4 SIP Server 11-5 11-6 Server Address QoS 5QoS Parameter SettingsEnable 11-7 Type Ports11-8 Audio / Video Fixed Ports 6Description of Port Settings11-9 TCP/UDP Ports from 11-10 Mail Account IVR Service 12-1 1Factory IVR Information Default IVR Information12-2 IVR Information Prompt Message Description 12-3 Customizing IVR InformationReplace the IVR information 12-4 To define the format settings for audio messagesRecording an Audio Message 12-5 3Properties for Sound Dialog Box To record a new audio message 12-6 12-7 Page CDR Files 13-1 Viewing CDR Records 13-2 1Parameter Description of CDR Saving CDR Records13-3 Reserved DurationPage 14-1 RMX UtilitiesSystem Alerts Time 14-2 323/SIP LinkSystem Time 2H.323 Link Status Description Customization 14-3 Modifying Language Setting System NameSetting Skins 14-4 Welcome Message Login Screen14-5 Personal Skins 14-6 Security SettingConfiguring the SSL Certificate Days Valid 4SSL Configuration for Certificate Request14-7 14-8 Snmp SettingSetting the Agent Setting Traps 14-9 14-10 Need to configure Trap Destinations and Community NameProduct Activation 10Product Activation 11License Information 14-12 Logger Diagnostics FilesSoftware Management 14-13 Backup Configuration/ReservationRestoring Configuration/Reservation 14-14 Setting DescriptionResources Report 7Resources Report 14-15 Device UpgradeUpgrading from Version 1.1 to Version 14-16 System RecoveryTo start up the RMX 1000 system in the rescue mode 18Console Interface Rebooting 19Console Interface Highlighting Rescue To use the RMX 1000 Rescue tool to reload software packages 14-18 Activating the Upgraded System 14-19 14-20 24License Information Service Name Status Indication Signaling and Hardware MonitoringSignaling Monitoring 15-1 15-2 Directory ServiceHardware Monitor SIP Server Unit Normal Range 15-32Normal Range of the Hardware Status Celsius degreePage Personal Conference Manager PCM 16-1 16-2 Introduction to PCM InterfacesViewing the PCM Interface Status Description 2FECC Control Keys Definitions of Dtmf & Fecc Keys16-3 Fecc Token Description To create an instant conference PCM OperationsCreating a Conference 16-4 16-5 Entering an Existing ConferenceSelect the conference to join from the conference list Directly enter the conference ID 16-6 To change the layout on the participants endpoint screen Conference Control for Regular ParticipantsClick & View 16-7 16-8 Camera ControlTo control the camera from a far end Become Chairperson Chairperson Conference ControlVideo Force To become the chairperson 16-10 Inviting ParticipantTo invite a participant to join 5Status Legend Descriptions Participant mute/status16-11 Terminate Conference Recording a ConferenceDisconnect Participant Appendix a Connection Failure Diagnosis 17-1Page HyperTerminal Parameters Appendix B Telnet/Terminal CommandsLogin 18-1 Exit Command IntroductionHelp 18-2 Restore Password Idle Timeout SettingReboot Device Restore System Configuration LPR Setting Clean Key CodeTelnet Setting Password Modification 4Network Setting Parameters LAN Interface Connection Rate Network Setting3Network Setting Parameters LAN Interface IP Address 18-5 18-6 Abbreviation/Term Explanation Appendix C Glossary19-1 19-2 QoS 19-3Participant High Definition HDPage 1Third Party Licenses Third Party Software Licenses20-1 Software Source Name License Type License URL 20-2