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Polycom 3150-16966-002 manual To use the RMX 1000 Rescue tool to reload software packages, 14-18

Models: RMX 1000 3150-16966-002

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Chapter 14 – RMX Utilities

Figure 14-20Console Interface –Booting into the Rescue Mode

To use the RMX 1000 Rescue tool to reload software packages:

1In the PC used for uploading the software packages, run the RMX 1000 Rescue utility in the CD provided with the product. Please make sure the PC can communicate with RMX 1000.

2In the Rescue Client for RMX 1000 interface, input the MCU IP address and then click Browse button to select Kernel System package (.ppm) in the folder where Version 2.1 files are saved.

3Click Send, the progress bar will appear indicating the uploading progress if the PC is establishing a connection with the MCU.

Figure 14-21Uploading Package

4When prompted whether to restart the system, click NO to upload the other package.

5Continue to upload the File System package as described in Step 2 and Step 3.

6When prompted whether to restart the system, click Yes to complete the upgrade.

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Polycom 3150-16966-002 manual To use the RMX 1000 Rescue tool to reload software packages, 14-18

Contents

Polycom RMX 1000 System User Guide USA Regulatory Notices Compliant with European Battery Directive 2006/66/ECTable of Contents Table of Contents Iii Table of Contents Polycom RMX 1000 User Guide Page RMX System OverviewRMX Web Client IP Phone RMX RMX1000Video Display RMX 1000 Main FeaturesOn Demand Conferencing IVR-Enabled ConferencingRecording Link Conferencing Capabilities and OptionsFull Integration with CMA User InterfacesSystem Overview Hardware Installation and Setup First Time Installation and ConfigurationConfiguration Preparations Obtaining Network InformationObtaining Product Activation Key Connect PC to RMX First Time Configuration4RMX 1000 Discover Tool Interface Logging in to Web User Interface5Logging in to the RMX 1000 Web Interface Modify the Default IP addressParameter Description Router IP Address Configuring Other Network Options OptionalLAN Speed MTU SizeGatekeeper IP Network TypeRegister to Gatekeeper Primary AlternatePrimary System H.323 AliasTransport Type Register to Server11 RMX Time Synchronizing System TimePolycom RMX 1000 User Guide Page Basic Operation RMX 1000 Screen ComponentsUser Rights 1List of User Rights ViewSystem Operations List Pane Pane LayoutConference List RMX ManagementCommon Operations Address BookList Sorting Shortcut Windows Operations Confirm/CancelRight-click Shortcut Menu Pane SizingStarting a Conference Starting a Conference from the Conferences PaneTo start a conference from the Conferences pane Scenario Dial-in String EndpointFor example 2Dial-in String Rule for H.323 Endpoints Registered to GK3Dial-in String Rule for H.323 Endpoints Unregistered to GK SIP Endpoint4Dial-in String Rule for SIP Endpoints Registered to Server TEL URI Dialing method between H.323 and SIP ParticipantsConnecting to a Conference-Dialing Methods EndpointSIP Endpoint For example Conference Profiles 1Default Conference Profiles Defining a Conference ProfileProfile Name Parameter General Settings Video Quality 3Video Quality Setup To define the video quality of video switching conference Defining People Video QualityTo define the video quality of CP conference Defining Content Video Quality Video SettingsTo set automatic layout 4Video SettingsNumber of Participants Multi-screen Layout Conference Skin Settings9Default Rule of Automatic Layout To specify a fixed layout11Parameter Description of Conference Skin Conference RecordingControl 12Conference Recording ConfigurationRecording indicator icon to inform participants that Or Dtmf function. For more information, see RecordingMessage Overlay 13Description of Message Overlay Setting ParametersAdvanced Options Site NameProfile Setting a Default ProfileModifying a Profile Deleting a ProfileRecording Link Recording SetupDtmf Code Setting 1Parameter Description for Recording Link GeneralRSS 2000 IP 2Parameter Description for Recording Link Dtmf Codes Recording ControlRecording Properties Creating a Meeting Room Meeting RoomsGeneral Settings Chairperson Participant setupTo create a participant in the list To add a participant from the address book to the listModifying a Meeting Room Deleting a Meeting RoomOther Information Reservations Reservations ViewsCalendar View To view the reservations per day Switching Calendar ModesList View To view the reservations per weekAdding a Reservation Reserving a One-Time ConferenceTo reserve a conference 2Parameter Description for Reservation Setup Daily Reserving a Daily ConferenceReserving a Weekly Conference Started at the specified time on every Monday and Friday 3Parameter Description for Reservation Setup Weekly4Parameter Description for Reservation Setup Monthly Reserving a Monthly ConferenceDeleting a Reservation Modifying a ReservationDeleting a Reservation To modify the parameters of a reservationAddress Book Creating a Participant in the Address Book Adding a Participant to the Local Directory1Configuration Description of New Participants General Select the network communication protocol used whenRelated alias 3Cascading Configuration RMX Example of cascading configurationBroadcast / Listen Advanced Setting2Configuration Description of New Participants Advanced VolumeDefining a Participant Group Adding a Participant from an Ongoing ConferenceTo define a group Exporting the Local Directory Modifying a Participant/GroupDeleting a Participant/Group Importing and Exporting the Local DirectoryGAB Server Directory ServiceConfiguring Directory Service 3GAB Configuration ParametersLdap Server 4LDAP Configuration ParametersViewing the Global Directory 5Function Definitions of Global Directory ButtonsButton Function Searching Directory Entries Page Parameter Conference Information Conference/Participant MonitoringConference Monitoring Viewing Conferences List PaneChanging End Time Viewing Conference ParametersConference Control Previewing the ConferenceChanging Conference layout Setting the Talk Hold TimeChanging Conference and Chairperson Passwords Locking/unlocking a ConferenceTo set fixed screen layout To select a conference video modeSet the layout To set automatic screen layoutTo set a message overlay Setting the Conference Message OverlaySetting the Site Name 2Setting Message Overlay3Description of Participant List Parameters Participant MonitoringViewing Participant List To set the site nameConference is suspended AudioCannot hear the audio of other conference sites VideoViewing Participant Properties Participant ControlButton Name Description Setting Conference Layout for Participant’s Endpoint Control OperationsTo define the screen layout of each participant To set a message overlay for a participant’s endpoint Setting Message Overlay for an EndpointMove a Participant between Conferences To move a participantPolycom RMX 1000 User Guide Page 10-1 Users and ConnectionsUser List Defining New User10-2 Modifying User Password Deleting User10-3 10-4 Viewing User Connection11-1 IP Service Settings11-2 LAN SettingPreferred/Alternate Routers11-3 Obtain DNS Server11-4 Gatekeeper11-5 SIP ServerServer Address 11-611-7 5QoS Parameter SettingsEnable QoSAudio / Video Ports11-8 TypeTCP/UDP Ports from 6Description of Port Settings11-9 Fixed PortsMail Account 11-1012-1 IVR ServiceIVR Information Prompt Message Description Default IVR Information12-2 1Factory IVR InformationCustomizing IVR Information Replace the IVR information12-3 To define the format settings for audio messages Recording an Audio Message12-4 3Properties for Sound Dialog Box 12-512-6 To record a new audio message12-7 Page 13-1 CDR Files13-2 Viewing CDR RecordsReserved Duration Saving CDR Records13-3 1Parameter Description of CDRPage Time RMX UtilitiesSystem Alerts 14-12H.323 Link Status Description 323/SIP LinkSystem Time 14-214-3 Customization14-4 Setting System NameSetting Skins Modifying LanguagePersonal Skins Login Screen14-5 Welcome MessageSecurity Setting Configuring the SSL Certificate14-6 4SSL Configuration for Certificate Request 14-7Days Valid Snmp Setting Setting the Agent14-8 14-9 Setting TrapsNeed to configure Trap Destinations and Community Name Product Activation14-10 11License Information 10Product ActivationLogger Diagnostics Files Software Management14-12 Backup Configuration/Reservation Restoring Configuration/Reservation14-13 7Resources Report Setting DescriptionResources Report 14-14Device Upgrade Upgrading from Version 1.1 to Version14-15 System Recovery To start up the RMX 1000 system in the rescue mode14-16 19Console Interface Highlighting Rescue 18Console Interface Rebooting14-18 To use the RMX 1000 Rescue tool to reload software packages14-19 Activating the Upgraded System24License Information 14-2015-1 Signaling and Hardware MonitoringSignaling Monitoring Service Name Status IndicationSIP Server Directory ServiceHardware Monitor 15-2Celsius degree 15-32Normal Range of the Hardware Status Unit Normal RangePage 16-1 Personal Conference Manager PCMStatus Description Introduction to PCM InterfacesViewing the PCM Interface 16-2Fecc Token Description Definitions of Dtmf & Fecc Keys16-3 2FECC Control Keys16-4 PCM OperationsCreating a Conference To create an instant conferenceEntering an Existing Conference Select the conference to join from the conference list16-5 16-6 Directly enter the conference ID16-7 Conference Control for Regular ParticipantsClick & View To change the layout on the participants endpoint screenCamera Control To control the camera from a far end16-8 To become the chairperson Chairperson Conference ControlVideo Force Become ChairpersonInviting Participant To invite a participant to join16-10 Participant mute/status 16-115Status Legend Descriptions Recording a Conference Disconnect ParticipantTerminate Conference 17-1 Appendix a Connection Failure DiagnosisPage 18-1 Appendix B Telnet/Terminal CommandsLogin HyperTerminal Parameters18-2 Command IntroductionHelp ExitRestore System Configuration Idle Timeout SettingReboot Device Restore PasswordPassword Modification Clean Key CodeTelnet Setting LPR Setting18-5 Network Setting3Network Setting Parameters LAN Interface IP Address 4Network Setting Parameters LAN Interface Connection Rate18-6 Appendix C Glossary 19-1Abbreviation/Term Explanation 19-2 High Definition HD 19-3Participant QoSPage Software Source Name License Type License URL Third Party Software Licenses20-1 1Third Party Licenses20-2