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CDR
RMX 1000 includes a Call Detail Record (CDR) utility, which enables you to view summary information about conferences, as well as to retrieve full conference information and archive it to a file. The file can be used to produce reports or can be exported to external billing programs.
The Polycom RMX can store details of up to 1000 conferences. When this number is exceeded, the system overwrites conference data, starting with the oldest conference.
Each conference is a separate record in the MCU memory and archived as a separate file. Each conference CDR file contains general information about the conference, such as the conference name, ID, start time and duration, as well as information about events occurring during the conference, such as adding a new participant, disconnecting a participant, or extending the length of the conference.
CDR Files
The conference CDR records can be retrieved and archived in the following two formats:
•Unformatted data – Unformatted CDR files with the suffix .cdr contain multiple records in raw data format. The first record in each file contains general conference data. The remaining records contain event data, one record for each event. Each record contains field values separated by commas, as shown below. This data can be transferred to an external program such as Microsoft Excel© for billing purposes.
