Activating the Upgraded System, 14-19 | Polycom RMX 1000 instruction

Polycom RMX 1000 User Guide

Activating the Upgraded System

1Log in to the Web interface. The system displays the Product Activation page, requesting you to enter the activation key to activate the upgraded device. Click the Polycom Resource Center button on the page to enter the login page for Polycom Resource Center.

2Enter your Email address and password in the login boxes, and then click Sign In. If you are a new user, click the Register for an Account link to be registered and obtain the login password.

3After successful login, click Service & Support -> Product Activation -> Overview in the upper navigation bar on the interface.

Figure 14-22Service & Support Interface

4Enter the Activate Your Product interface. At the Software Upgrade Key Code area, click the Retrieve Software Key Code button.

5At the Single Upgrade Key Code area, enter the serial number and version number (2.1) of the device, and then click the Retrieve button to generate the Key Code required for system upgrade. You can find the serial number of the product from the document provided with the RMX 1000.

Figure 14-23Retrieve Your Upgrade Key Code Interface

6In the Product Activation page, fill the retrieved Key Code in the Activation Key input box. Finally, click the Save button to activate the RMX 1000.

7After the system reboot, log into the Web UI and go to the Administration>License Information page, you will find the software

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Polycom RMX 1000, 3150-16966-002 manual Activating the Upgraded System, 14-19

Contents

Polycom RMX 1000 System User Guide USA Compliant with European Battery Directive 2006/66/EC Regulatory Notices Table of Contents Table of Contents Iii Table of Contents Polycom RMX 1000 User Guide Page System Overview RMX RMX RMX1000 RMX Web Client IP Phone RMX 1000 Main Features Video Display IVR-Enabled Conferencing Recording LinkConferencing Capabilities and Options On Demand Conferencing User Interfaces Full Integration with CMA System Overview First Time Installation and Configuration Hardware Installation and Setup Obtaining Network Information Configuration PreparationsObtaining Product Activation Key First Time Configuration Connect PC to RMX Logging in to Web User Interface 4RMX 1000 Discover Tool Interface Modify the Default IP address 5Logging in to the RMX 1000 Web Interface Parameter Description Configuring Other Network Options Optional LAN SpeedMTU Size Router IP Address IP Network Type Register to GatekeeperPrimary Alternate Gatekeeper System H.323 Alias Transport TypeRegister to Server Primary Synchronizing System Time 11 RMX Time Polycom RMX 1000 User Guide Page RMX 1000 Screen Components Basic OperationUser Rights View 1List of User RightsSystem Operations Pane Layout Conference ListRMX Management List Pane Address Book Common OperationsList Sorting Confirm/Cancel Right-click Shortcut MenuPane Sizing Shortcut Windows Operations Starting a Conference from the Conferences Pane Starting a ConferenceTo start a conference from the Conferences pane Endpoint For example2Dial-in String Rule for H.323 Endpoints Registered to GK Scenario Dial-in String SIP Endpoint 3Dial-in String Rule for H.323 Endpoints Unregistered to GK 4Dial-in String Rule for SIP Endpoints Registered to Server Dialing method between H.323 and SIP Participants TEL URI Endpoint Connecting to a Conference-Dialing MethodsSIP Endpoint For example Conference Profiles Defining a Conference Profile 1Default Conference ProfilesProfile Name Parameter General Settings Video Quality 3Video Quality Setup Defining People Video Quality To define the video quality of video switching conferenceTo define the video quality of CP conference Video Settings Defining Content Video Quality 4Video Settings To set automatic layout Conference Skin Settings 9Default Rule of Automatic LayoutTo specify a fixed layout Number of Participants Multi-screen Layout Conference Recording 11Parameter Description of Conference Skin 12Conference Recording Configuration Recording indicator icon to inform participants thatOr Dtmf function. For more information, see Recording Control 13Description of Message Overlay Setting Parameters Message Overlay Site Name Advanced Options Setting a Default Profile Modifying a ProfileDeleting a Profile Profile Recording Setup Recording Link 1Parameter Description for Recording Link General Dtmf Code SettingRSS 2000 IP Recording Control 2Parameter Description for Recording Link Dtmf Codes Recording Properties Meeting Rooms Creating a Meeting Room General Settings Participant setup To create a participant in the listTo add a participant from the address book to the list Chairperson Deleting a Meeting Room Modifying a Meeting RoomOther Information Reservations Views ReservationsCalendar View Switching Calendar Modes List ViewTo view the reservations per week To view the reservations per day Reserving a One-Time Conference Adding a ReservationTo reserve a conference Reserving a Daily Conference 2Parameter Description for Reservation Setup DailyReserving a Weekly Conference 3Parameter Description for Reservation Setup Weekly 4Parameter Description for Reservation Setup MonthlyReserving a Monthly Conference Started at the specified time on every Monday and Friday Modifying a Reservation Deleting a ReservationTo modify the parameters of a reservation Deleting a Reservation Address Book Adding a Participant to the Local Directory Creating a Participant in the Address Book Select the network communication protocol used when 1Configuration Description of New Participants GeneralRelated alias Example of cascading configuration 3Cascading Configuration RMX Advanced Setting 2Configuration Description of New Participants AdvancedVolume Broadcast / Listen Adding a Participant from an Ongoing Conference Defining a Participant GroupTo define a group Modifying a Participant/Group Deleting a Participant/GroupImporting and Exporting the Local Directory Exporting the Local Directory Directory Service Configuring Directory Service3GAB Configuration Parameters GAB Server 4LDAP Configuration Parameters Ldap Server 5Function Definitions of Global Directory Buttons Viewing the Global DirectoryButton Function Searching Directory Entries Page Conference/Participant Monitoring Conference MonitoringViewing Conferences List Pane Parameter Conference Information Viewing Conference Parameters Conference ControlPreviewing the Conference Changing End Time Setting the Talk Hold Time Changing Conference and Chairperson PasswordsLocking/unlocking a Conference Changing Conference layout To select a conference video mode Set the layoutTo set automatic screen layout To set fixed screen layout Setting the Conference Message Overlay Setting the Site Name2Setting Message Overlay To set a message overlay Participant Monitoring Viewing Participant ListTo set the site name 3Description of Participant List Parameters Audio Cannot hear the audio of other conference sitesVideo Conference is suspended Participant Control Viewing Participant PropertiesButton Name Description Control Operations Setting Conference Layout for Participant’s EndpointTo define the screen layout of each participant Setting Message Overlay for an Endpoint Move a Participant between ConferencesTo move a participant To set a message overlay for a participant’s endpoint Polycom RMX 1000 User Guide Page Users and Connections 10-1 Defining New User User List10-2 Deleting User Modifying User Password10-3 Viewing User Connection 10-4 IP Service Settings 11-1 LAN Setting 11-2 Routers 11-3Obtain DNS Server Preferred/Alternate Gatekeeper 11-4 SIP Server 11-5 11-6 Server Address 5QoS Parameter Settings EnableQoS 11-7 Ports 11-8Type Audio / Video 6Description of Port Settings 11-9Fixed Ports TCP/UDP Ports from 11-10 Mail Account IVR Service 12-1 Default IVR Information 12-21Factory IVR Information IVR Information Prompt Message Description Replace the IVR information Customizing IVR Information12-3 Recording an Audio Message To define the format settings for audio messages12-4 12-5 3Properties for Sound Dialog Box To record a new audio message 12-6 12-7 Page CDR Files 13-1 Viewing CDR Records 13-2 Saving CDR Records 13-31Parameter Description of CDR Reserved DurationPage RMX Utilities System Alerts14-1 Time 323/SIP Link System Time14-2 2H.323 Link Status Description Customization 14-3 Setting System Name Setting SkinsModifying Language 14-4 Login Screen 14-5Welcome Message Personal Skins Configuring the SSL Certificate Security Setting14-6 14-7 4SSL Configuration for Certificate RequestDays Valid Setting the Agent Snmp Setting14-8 Setting Traps 14-9 Product Activation Need to configure Trap Destinations and Community Name14-10 10Product Activation 11License Information Software Management Logger Diagnostics Files14-12 Restoring Configuration/Reservation Backup Configuration/Reservation14-13 Setting Description Resources Report14-14 7Resources Report Upgrading from Version 1.1 to Version Device Upgrade14-15 To start up the RMX 1000 system in the rescue mode System Recovery14-16 18Console Interface Rebooting 19Console Interface Highlighting Rescue To use the RMX 1000 Rescue tool to reload software packages 14-18 Activating the Upgraded System 14-19 14-20 24License Information Signaling and Hardware Monitoring Signaling MonitoringService Name Status Indication 15-1 Directory Service Hardware Monitor15-2 SIP Server 15-3 2Normal Range of the Hardware StatusUnit Normal Range Celsius degreePage Personal Conference Manager PCM 16-1 Introduction to PCM Interfaces Viewing the PCM Interface16-2 Status Description Definitions of Dtmf & Fecc Keys 16-32FECC Control Keys Fecc Token Description PCM Operations Creating a ConferenceTo create an instant conference 16-4 Select the conference to join from the conference list Entering an Existing Conference16-5 Directly enter the conference ID 16-6 Conference Control for Regular Participants Click & ViewTo change the layout on the participants endpoint screen 16-7 To control the camera from a far end Camera Control16-8 Chairperson Conference Control Video ForceBecome Chairperson To become the chairperson To invite a participant to join Inviting Participant16-10 16-11 Participant mute/status5Status Legend Descriptions Disconnect Participant Recording a ConferenceTerminate Conference Appendix a Connection Failure Diagnosis 17-1Page Appendix B Telnet/Terminal Commands LoginHyperTerminal Parameters 18-1 Command Introduction HelpExit 18-2 Idle Timeout Setting Reboot DeviceRestore Password Restore System Configuration Clean Key Code Telnet SettingLPR Setting Password Modification Network Setting 3Network Setting Parameters LAN Interface IP Address4Network Setting Parameters LAN Interface Connection Rate 18-5 18-6 19-1 Appendix C GlossaryAbbreviation/Term Explanation 19-2 19-3 ParticipantQoS High Definition HDPage Third Party Software Licenses 20-11Third Party Licenses Software Source Name License Type License URL 20-2