Polycom 3150-16966-002, RMX 1000 manual

2.1.0 |July 2009 | 3150-16966-002

Polycom® RMX 1000™ System

User Guide

Contents

Main Page Regulatory Notices Table of Contents System Overview 1-1 First Time Installation and Configuration 2-1 Basic Operation 3-1 Conference Profiles 4-1 Recording Link 5-1 Meeting Rooms 6-1 Reservations 7-1 Address Book 8-1 Conference/Participant Monitoring 9-1 Users and Connections 10-1 IP Service Settings 11-1 IVR Service 12-1 RMX Utilities 14-1 Signaling and Hardware Monitoring 15-1 Page Page System Overview RMX 1000 Page RMX 1000 Main Features Video Display Dynamic Continuous Presence (CP) High Definition Multiple Switching Modes IVR-Enabled Conferencing Recording Link Conferencing Capabilities and Options On Demand Conferencing Connection Methods User Interfaces Web Inter face Personal Conference Manager (PCM) Full Integration with CMA Page First Time Installation and Configuration Hardware Installation and Setup Configuration Preparations Obtaining Network Information Obtaining Product Activation Key First Time Configuration Connect PC to RMX 1000 Logging in to Web User Interface Modify the Default IP address 2-6 system Configuring Other Network Options (Optional) Page Page Synchronizing System Time Page Page Basic Operation RMX 1000 Screen Components User Rights Page Pane Layout Conference List RMX Management List Pane Status Bar Common Operations List Sorting Right-click Shortcut Menu Pane Sizing Confirm/Cancel Shortcut Windows Operations Starting a Conference Starting a Conference from the Conferences Pane Starting a Conference Using the Remote Control Conference on Demand H.323 Endpoint SIP Endpoint Page Dialing method between H.323 and SIP Participants Connecting to a ConferenceDialing Methods H.323 Endpoint SIP Endpoint Page Conference Profiles Defining a Conference Profile General Settings 4-4 Video Quality Page 4-6 Defining People Video Quality Defining Content Video Quality Video Settings Page Conference Skin Settings Conference Recording 4-11 The table below explains the configuration parameters. Message Overlay Site Name Advanced Options Modifying a Profile Deleting a Profile Setting a Default Profile Recording Link Recording Setup General Settings DTMF Code Setting Recording Control Recording Properties Meeting Rooms Creating a Meeting Room 6-2 General Settings The table below explains the detailed meanings of these parameters. Participant setup Other Information Modifying a Meeting Room Deleting a Meeting Room Reservations Reservations Views Calendar View Switching Calendar Modes List View Adding a Reservation Reserving a One-Time Conference Reserving a Daily Conference Reserving a Weekly Conference Reserving a Monthly Conference Modifying a Reservation Deleting a Reservation Address Book Adding a Participant to the Local Directory Creating a Participant in the Address Book General Settings 8-3 The table below explains the detailed meanings of these parameters. Page Advanced Setting Other Information Adding a Participant from an Ongoing Conference Defining a Participant Group Modifying a Participant/Group Deleting a Participant/Group Importing and Exporting the Local Directory Exporting the Local Directory Importing the Local Directory Directory Service Configuring Directory Service GAB Server LDAP Server Viewing the Global Directory Searching Directory Entries Page Conference/Participant Monitoring Conference Monitoring Viewing Conferences List Pane Viewing Conference Parameters Conference Control Previewing the Conference Changing End Time Locking/unlocking a Conference Setting the Talk Hold Time Changing Conference and Chairperson Passwords Changing Conference layout Page Setting the Conference Message Overlay Setting the Site Name Participant Monitoring Viewing Participant List 9-7 Viewing Participant Properties Participant Control Control Operations Setting Conference Layout for Participants Endpoint Move a Participant between Conferences Setting Message Overlay for an Endpoint Page Page Users and Connections User List Defining New User Deleting User Modifying User Password Viewing User Connection IP Service Settings LAN Setting 11-3 Routers In the IP Network Services interface, click Routers to configure the routing information. Gatekeeper SIP Server 11-6 QoS 11-8 Ports Email Page IVR Service 12-2 Default IVR Information Customizing IVR Information Replace the IVR information Recording an Audio Message Page Page Page Page CDR CDR Files Viewing CDR Records Saving CDR Records Page RMX Utilities System Alerts H.323/SIP Link System Time Customization Modifying Language Setting System Name Setting Skins 14-5 Security Setting Configuring the SSL Certificate Page SNMP Setting Setting the Agent Setting Traps Product Activation Page Logger Diagnostics Files Software Management Backup Configuration/Reservation Restoring Configuration/Reservation Resources Report Device Upgrade Upgrading from Version 1.1 to Version 2.1 System Recovery Page Page Activating the Upgraded System Page Signaling and Hardware Monitoring Signaling Monitoring Hardware Monitor Page Page Personal Conference Manager (PCM) Introduction to PCM Interfaces Viewing the PCM Interface Definitions of DTMF & FECC Keys 16-4 PCM Operations Creating a Conference Entering an Existing Conference Page Conference Control for Regular Participants Click & View Camera Control Video Force Become Chairperson Chairperson Conference Control Inviting Participant Participant mute/status Recording a Conference Disconnect Participant Terminate Conference Appendix A: Connection Failure Diagnosis Page Appendix B: Telnet/Terminal Commands HyperTerminal Parameters Login Command Introduction Help Exit View Device Information Idle Timeout Setting Reboot Device Restore Password Restore System Configuration Clean Key Code Teln et Set ting LPR Setting Password Modification Ping Network Setting Page 19-1 Appendix C: Glossary 19-2 19-3 Page 20-1 Third Party Software Licenses 20-2