Troubleshooting Avaya X330WAN User’s Guide | Avaya specs

Chapter 5 Troubleshooting

86	Avaya X330WAN User’s Guide

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Avaya manual Troubleshooting Avaya X330WAN User’s Guide

Contents

Avaya X330WAN Page Contents Chapter Installation Chapter Initial ConfigurationChapter Operational Concepts and Configuration Examples Chapter Troubleshooting LOS Chapter X330WAN CLI Commands Contents Contents Avaya X330WAN User’s Guide Vii Viii Avaya X330WAN User’s Guide Redistribute Router-OSPF context 193 Appendix a Interface Specifications 223 Appendix B Embedded Web Manager 227Appendix C Standards and Compliance 233 Appendix D How to Contact Us 239 Contents Xii Avaya X330WAN User’s Guide List of Tables List of Tables Xiv Avaya X330WAN User’s Guide List of Figures List of Figures Xvi Avaya X330WAN User’s Guide About This Guide ObjectivesAudience Conventions General System Information Documentation AccuracyPreventing Toll Fraud Important Safety Information Preface Avaya X330WAN User’s Guide Introduction Overview Features Layer 1 FeaturesLayer 2 Features Layer 3 Features Convergence Features Sample Applications Branch Office Connectivity to Headquarters WAN Access Functional Concepts OverviewRouting Command Line Interface CLI Avaya X330WAN Network ManagementSecurity Convergence Requirements and Specifications Multiservice Network Manager MsnmEnvironmental Specifications Avaya P330 Device Manager Embedded Web Power & Heat Dissipation Installation Installation Safety Information Installing an X330WAN Module into an Avaya P330 Switch P330 Software Support for X330WAN Power On Self Test X330W-2DS1 Front Panel and LEDs LED Name Color Description LED Status X330W-2USP Front Panel and LEDs CON Avaya P330 Front Panel LED Indicators Avaya P330 LEDs Connecting the X330WAN Connecting the E1/T1 WAN PortsConnecting the USP Ports Connecting the Fast Ethernet 10/100Base-T Port Removing an X330WAN Module from an Avaya P330 Switch Configuring the X330WAN Establishing a Console Connection Ppp authentication chapnonepap Type async mode interactiveEstablishing a Modem Connection Establishing a Telnet Connection For example telnet Configuring Loopback Interfaces Configuring Fast Ethernet Interfaces Configuring the FabricFast Ethernet Interface X330WAN-2USP-1super#interface FabricFastEthernet10.10.10.1 20.20.20.1 Configuring E1/T1 Interfaces Configuring the X330WAN PPP Configuring USP Interfaces CLI Interface ContextFrame Relay Initial Configuration Use the show ip interface interface-name X330WAN Default Settings Saving Your Configuration Function Default Setting DCD Initial Configuration Avaya X330WAN User’s Guide Detailed Interface Concepts Physical Interfaces Layer 2 Virtual Interfaces T1 Port with PPP Encapsulation USP Port with PPP Encapsulation Static Route Configuration Enhanced Routing Capabilities Via interface Static Route Export Default Metric Ospf Dynamic Cost Support RIP Distribution Access Lists Fragmentation and Reassembly Connecting Branch Offices to Headquarters 10.87.56.1 10.68.10.110.168.24.1 10.34.45.1 10.23.10.1 Configuring the X330WAN for use with an External Firewall X330WAN with Security Backup Interfaces X330WAN-2DS1-1super#copy running-config startup-configX330WAN-2DS1-1super#interface FastEthernet X330WAN-2DS1-1super#interface FabricFastEthernet Backup Interfaces Frame Relay Encapsulation Priority Dlci Traffic Shaping and Marking Policy Priority Queuing Default Composite Operations Table Creates/deletes a policy statement Sets the name for the Policy listSets the owner for the Policy list Sets the Policy list cookie Configures the trusted entity Specifies the action to be mapped to a DscpValue Sets the Dscp precedence Controlling Network Access to the X330WAN Show ip composite-op Show ip active-access- groups RTP Header Compression cRTP Ip rtp max-time QoS and VoIP Treatment QoS Implementation for PPP Encapsulation Data Mode VoIP Mode PPP VoIP Configuration 10 PPP VoIP Configuration Avaya X330WAN User’s Guide 1.1 149.49.54.8011.11.11.1 X330WAN-2USP-1super-ifSerial1# Ip rtp port-range 2048 Queue-limit 1 3.1 4.133.33.33.1 Speed Frame Relay VoIP Configuration Scenario 1 Traffic Shaping Configuration Example 1 for Site a Single VC Between Sites Map-class configuration X330WAN-2USP-1super#map-class frame-relay voip Configuration Example 1 for Site B Single VC Between Sites Voip Map-class configuration Scenario 2 Priority Dlci and Traffic Shaping Configuration Example 2 for Site a Two VCs Between Sites X330WAN-2USP-1super#ip default-gateway serial X330WAN-2USP-1super#map-class frame-relay dataCir out Fragment Configuration Example 2 for Site B Two VCs Between Sites Group 16 12 PPP VoIP Configuration with Definity VoIP Implementation with Definity Clan and Prowler 10.200.231.250 X330WAN-2DS1-1super#ip default-gateway Serial 149.49.47.1 10.200.231.251 X330WAN-2DS1-1super#ip route 10.200.231.0 24 serial Page Troubleshooting Monitoring Traffic Handling E1/T1 Alarms Troubleshooting LOF/Red Corrective ActionsFor example High BER/Major RAI/YellowAIS/Blue Corrective Action Troubleshooting X330W-2USP Using Loopbacks Local Line Loopback USP Loopback Troubleshooting Avaya X330WAN User’s Guide X330WAN CLI Commands Introduction About the CLI X330WAN CLI Prompts Mode/Context X330W-2DS1 Prompt X330W-2USP Prompt General Device Commands Banner loginBanner post-login No banner login Copy running-config startup-config Clear screenClear snmp trap Clear timezone Copy running-config tftp Copy startup-config tftpCopy running-config tftp filename ip Copy startup-config tftp filename ip Copy tftp startup-config Copy tftp startup-config filename ipCopy tftp EWarchive Copy tftp EWarchive filename ip Copy tftp SWimage Dir Output Fields Field Description Ds-mode Ds-mode e1t1 Erase startup-config Erase startup-configGet time Hostname Line Banner login/post-login context Nvram initializeSuccessfully logged off Nvram initialize Reset Set boot bankReset Set boot bank value Set logout timeout Set logoutSet snmp trap Set snmp trap rcvraddr Set snmp trap enable frame-relay Set snmp trap auth Set snmp trap disable frame-relay Set system contactSet system location Set system name Set time clientSet time protocol Show banner login Show banner loginSet time server Set timezone Show banner post-login Show boot bankShow copy status Show dev log file Show erase statusShow image version Show logout Show running-config Show module-identityShow snmp Show startup-config Show systemShow tftp download software status Show tftp download/upload status Show timeShow time parameters Show time Show timezone Sync timeTech Terminal length Console RS232 Interface CLI Commands Async mode interactive Console interface contextAsync mode terminal Console interface context Async reset-modem Console interface context Ppp authentication Console interface context Ppp authentication papchapnoneInterface Console Speed Console context Fast Ethernet Interface CLI Commands Timeout absolute Console interface contextTimeout absolute time Autoneg FastEthernet interface context X330WAN-2DS1-1configure#no interface FastEthernet Duplex FastEthernet interface contextInterface FastEthernet FabricFast Ethernet Interface CLI Commands Speed FastEthernet interface contextInterface FabricFastEthernet No interface FabricFastEthernet portvlan.ip-interface Controller CLI Commands X330WAN-2DS1 Only X330WAN-2DS1-1configure#interface FabricFastEthernetCablelength long Controller context Cablelength short Controller context Channel-group Controller context Clear controller counters X330WAN-2DS1 Clock source Controller contextClear controller counters controller number X330W-2DS1-1super#clear controller counters Controller Description Controller context FdlNo description desc Framing X330WAN-2DS1 Controller context Idle-character X330WAN-2DS1 Controller contextNo framing frame-type No idle-character flagsmarks Linecode Controller context Loopback diag Controller context Loopback local Controller contextLoopback diag Loopback local linepayload Loopback remote Controller context No channel group Controller contextNo loopback Controller context Remote Controller context X330WAN-2DS1-1super#remote Reset-errored-ESF-dataShow controllers Show controllers port Output Example for T1 Avaya X330WAN User’s Guide 127 128 Avaya X330WAN User’s Guide Interface Serial CLI Commands Backup delay Serial interface contextShow controllers remote Shutdown Controller context Backup interface Serial interface context Backup delay 0Backup interface Serial Clear ip rtp header-compression Clear ip tcp header-compression PPP interface Description X330WAN-2USP Serial interface contextIdle-character X330WAN-2USP Serial interface context X330WAN-2USP-1super#clear ip tcp header-compression Ignore-dcd X330WAN-2USP Serial interface context Interface Serial X330WAN-2DS1No ignore-dcd Interface Serial X330WAN-2USP Interface SerialInterface Serial 13.1 point-to-point Interface Serial 1.1 point-to-point Invert txclock X330WAN-2USP Load-interval Serial interface contextLoopback X330WAN-2USP Serial interface context No invert txclock Mtu Serial interface context Nrzi-encoding X330WAN-2USP Serial interface contextQueue-limit Serial interface context No nrzi-encoding Show ip rtp header-compression Show ip rtp header-compression interface name Show ip rtp header-compression brief Show ip tcp header-compressionShow ip rtp header-compression brief interface name Show ip tcp header-compression interface name Show ip tcp header-compression brief Show ip tcp header-compression brief interface name Transmitter-delay X330WAN-2USP Serial interface context No transmitter-delay numberShow queueing Shutdown X330WAN-2USP Serial interface context Frame Relay Configuration CLI Commands Voip-queue Serial interface contextBc out Map-class context Be out Map-class context Cir out Map-class context Clear frame-relay countersDe-buffer-size Frame Relay Serial interface context De pre-mark Map-class context Encapsulation frame-relay Serial interface contextNo encapsulation frame-relay type Fragment Map-class context Frame-relay class-dlci Serial sub-interface contextFrame-relay interface-dlci Serial sub-interface context No fragment value Frame-relay lmi-type Serial interface context Frame-relay lmi-n391dte Serial interface contextNo frame-relay lmi-type lmi-type No frame-relay lmi-n391dte polling-counter Frame-relay lmi-n392dte Serial interface context Frame-relay lmi-n393dte Serial interface contextNo frame-relay lmi-n392dte threshold No frame-relay lmi-n393dte events Frame-relay traffic-shaping Serial interface context 17 18No frame-relay traffic-shaping No keepalive Seconds Map-class frame-relay Show frame-relay fragmentNo map-class frame-relay map-class-name X330WAN-2USP-1super#show frame-relay fragment Show frame-relay lmi Show frame-relay map Show frame-relay map Show frame-relay pvc Show frame-relay pvc briefShow frame-relay traffic PPP Configuration CLI Commands Show map-class frame-relayIp tcp decompression-connections PPP interfaces Keepalive Serial interface context PPP encapsulation Ppp timeout ncp Serial interface context Ppp timeout retry Serial interface contextNo ppp timeout ncp Seconds No ppp timeout retry Seconds Loopback CLI Commands General Layer 2 Interface CLI CommandsInterface Loopback Bandwidth X330WAN-2USP Interface context Default-metric Interface context Clear countersShow interfaces X330W-2USP-1super#clear counters Serial Output Example for X330W-2DS1 with PPP on both controllers 156 Avaya X330WAN User’s Guide Avaya X330WAN User’s Guide 157 158 Avaya X330WAN User’s Guide Avaya X330WAN User’s Guide 159 MTU Avaya X330WAN User’s Guide 161 CRC No snmp trap link-status Snmp trap link-status Layer 3 CLI Commands Arp timeoutRouter configure# arp 192.168.7.8 00400d8c2a01 No arp timeout seconds Clear arp-cache Clear fragmentFlush all ARP entries Flush ARP entries for a Vlan Clear ip route Clear ip traffic Default-metric Router-OSPF context Default-metric Router-RIP ModeDistribution-list Router-RIP Mode No default-metric default metric Fragment chain FabricFastEthernetNo fragment chain chain-limit Fragment timeout No fragment timeout timeoutFragment size No fragment size database-limit Ip admin-state Interface context Ip bootp-dhcp network Interface contextIp admin-state up/down Ip address Ip bootp-dhcp relay Ip bootp-dhcp server Interface contextNo ip bootp-dhcp relay No ip bootp-dhcp server ip-address Ip default-gateway X330WAN-2DS1-1configure#ip bootp-dhcp serverIp broadcast-address Interface context Ip broadcast-address bc addr Ip distribution access-default-action Ip directed-broadcast Interface contextNo ip directed-broadcast Ip distribution access-list Ip distribution access-list-cookieIp distribution access-list policy-list-number Ip distribution access-list-cookie list-id cookie Ip distribution access-list-copy Ip distribution access-list-nameX330WAN-2DS1-1configure#ip distribution access-list-copy 1 Ip distribution access-list-owner Ip icmp-errorsIp max-arp-entries Ip netbios-rebroadcast Interface context No ip netbios-rebroadcast directionIp max-route-entries No ip max-route-entries value Ip netmask-format No ip netmask-format mask-format Ip ospf authentication-key Interface context Ip ospf cost Interface context Ip ospf hello-interval Interface Mode Ip ospf dead-interval Interface context Ip ospf priority Interface Mode Ip ospf router-idIp proxy-arp Interface context Ip rip authentication key Interface context Ip redirects Interface context Ip rip authentication mode Interface context Ip rip default-route-mode Interface context Ip rip poison-reverse Interface context Ip rip rip-version Interface contextNo ip rip poison-reverse Ip rip rip-version No ip rip send-receive-mode modedefault route metric Ip rip send-receive Interface contextIp rip split-horizon Interface context No ip rip split-horizon Ip route Ip routingNo ip routing Ip routing-mode mode X330WAN-2DS1-1configure#ip routing-mode RtprimarymgmtIp routing-mode Interface context Ip vrrp Interface context Ip vrrp address Ip vrrp auth-keyNo ip vrrp vr-idaddress ip-address No ip vrrp vr-idauth-key key-string X330WAN-2DS1-1configure#ip vrrp 1 override addr owner Ip vrrp override addr ownerIp vrrp preempt No ip vrrp vr-idoverride addr owner Ip vrrp primary Ip vrrp priorityNo ip vrrp vr-idprimary ip-address No ip vrrp vr-idpriority pri-value Ip vrrp timer Network Router-OSPF contextArea No ip distribution access-list No ip distribution access-list access-list-numberNetwork Router-RIP context Ping Redistribute Router-OSPF contextNo redistribute protocol Redistribute Router-RIP context Router ospfRouter rip No router ospf Router vrrp Show fragmentNo router vrrp Show fragment Show ip distribution access-lists Show ip distribution access-lists distribution-list-numberShow ip arp Show ip icmp Show ip interface Show ip interface brief Show ip interface brief Show ip ospf Show ip ospf databaseShow ip ospf Show ip ospf database Show ip ospf interface Routerospf# show ip ospf databaseShow ip ospf interface interface-name Show ip ospf neighbor Show ip protocolsShow ip protocols protocol Show ip reverse-arp MAC addressNumber of bytes in the address to match Show ip route Show ip route best-matchDestination IP address Show ip route static Show ip route summary Show ip traffic Show ip traffic Show ip vrrp Show ip vrrp Show ip vrrp detail Show ip vrrp detail Timers basic Router-RIP context Timers spf Router-OSPF contextNo timers basic update invalid No timers spf spf-holdtime Policy CLI Commands Ip access-default-actionIp access-group Interface context Traceroute Ip access-list Ip access-list-cookie Ip access-list-copyIp access-list-cookie list-id cookie X330WAN-2DS1-1super#ip access-list-cookie 101 Ip access-list-dscp name Ip access-list-dscp operationIp access-list-dscp precedence X330WAN-2DS1-1super#ip access-list-dscp name 101 16 special Ip access-list-dscp trust Ip access-list-nameX330WAN-2DS1-1super#ip access-list-name 101 morning Ip access-list-owner Ip composite-op accessX330WAN-2DS1-1super#ip access-list-owner 101 admin X330WAN-2DS1-1configure#ip composite-op dscp 101 17 Ip composite-op dscpIp composite-op name Ip composite-op notify Ip composite-op priority Ip simulate Interface context 192.67.85.12 Show ip access-group No ip composite-opSet qos policy-source Set qos policy-source source Show ip access-list-dscp Show ip access-listsX330WAN-2DS1-1configure#show ip access-group FastEthernet 1 X330WAN-2DS1-1configure#show ip access-list-dscp 101 Show ip access-lists details Show ip access-list-summaryShow ip access-list-summary Show ip active-access-groups Show ip active-access-groupsShow ip composite-op Validate-group Interface context Error messages not displayed Interface Specifications DTE RTS+ Figure A.2 Avaya serial cable DTE X.21 Cable Console Pin Assignments X330WAN RJ-45 Pin Name Terminal Modem DB-9 Pin DB-25 Pin System Requirements Windows 95 or NT Windows 98, ME, or Running the Embedded Manager Figure B.1 The Welcome Installing the Java Plug-in Figure B.2 Web-based Manager Installing from the Avaya Site Installing from your Local Web Site Documentation and Online Help Software Download Ansi Standards Compliance ITU-T Standards ComplianceITU-T # Description RFC Standards Compliance RFC # Nebs Standards Compliance Type Approval StandardsCertification Description Safety Standards Compliance Electromagnetic Standards Compliance EMC Telecommunication Standards Compliance TBR13Page United States Emea Europe, Middle East, and Africa RegionCountry Local Dial-In Number UAE AP Asia Pacific Region Cala Caribbean and Latin America Region 242 Avaya X330WAN User’s Guide