How to clear paper jams

When paper jams, the copying stops and the message ‘paper jam’ appears in the display. The error location is shown by flashing covers or doors.

When paper jams:

Follow the instructions on the display

Leave the main power switch on to prevent the data loss, and correct the paper jam as described in the equivalent chapter.

Remove all the pieces of paper from the machine.

If a paper jam occurs often, check if:

The paper is refilled correctly, (see ‘Load rolls of copy material’ on page 241 or ‘Cut sheet material’ on page 246)

The correct paper is used, (‘List of available material types and sizes’ on page 309)

All the pieces of paper are removed from the paper path.

Paper jams can occur in:

The manual feed

The fuser section

The roll feed section

The folder

The reinforcement unit

Problem solving

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Oce North America TDS600 user manual How to clear paper jams