10 Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Tape System

 

 

 

 

 

Tape Jams

Jam is at tape roller.

Remove tape from roller,

(continued)

clear materials from roller

 

 

 

path and reinsert tape.

 

 

 

 

Tape track is dirty or

Call service to clear tape track

 

clogged.

at 1.800.522.0020

 

Adhesive is on track.

 

 

 

 

Tape Does Not

Tape striking dried glue on

Remove brush and clean

Remove Easily

moistening brush.

under cold water.

Tape Error

Internal Problem

Turn power off and back on.

Messages

 

If problem persists, call for

Display, But

 

service at 1.800.522.0020.

Tape Is

 

 

Feeding And

 

 

Exiting.

 

 

 

 

 

Gummed Tape

Tape is inserted upside

Remove roll tape and

Not Wet

down.

install tape as shown

 

 

in Installing Tape Roll,

 

 

9 - Maintaining and

 

 

Updating.

10-4

SV60951 Rev. A

Page 139
Image 139
Pitney Bowes DM1000 Tape Does Not, Remove Easily, Tape Error, Messages, Display, But, Tape Is Feeding Exiting Gummed Tape

DM1000 specifications

The Pitney Bowes DM1000 is a highly versatile mailing system designed to meet the needs of small to medium-sized businesses. Known for its efficiency and user-friendly features, the DM1000 offers a streamlined approach to mail processing, saving time and reducing operational costs for businesses.

One of the standout features of the DM1000 is its ability to automatically feed and seal envelopes. This functionality significantly speeds up the mailing process, allowing businesses to handle large volumes of mail without the tedious manual effort typically associated with traditional mailing methods. The system’s adjustable feed tray can accommodate various envelope sizes, making it adaptable for different mailing requirements.

The DM1000 employs advanced technology for postage printing. With integrated postage meters, users can easily manage their postage costs and track expenditures straightforwardly. The use of metered mail not only reduces the risk of overpaying on postage but also provides the ability to update postage rates automatically, ensuring compliance with postal regulations.

Another notable characteristic is its intuitive touchscreen interface. This feature simplifies operation, allowing users to navigate through various functions with ease. The system supports multiple languages, catering to diverse business environments. Additionally, the DM1000 includes customizable mail presets, enabling users to save specific settings for different types of mail, thus improving efficiency.

Security is also a priority with the DM1000. The system can be equipped with secure access features, limiting use to authorized personnel. This is particularly important for businesses handling sensitive information or important correspondence.

The DM1000 is designed with a compact footprint, allowing it to fit comfortably in limited office spaces. Its modern design complements any office environment while providing the functionality needed for daily mailing tasks. Furthermore, the system is compatible with various software solutions that can assist in managing mailing lists and tracking mail delivery.

In conclusion, the Pitney Bowes DM1000 is an essential tool for businesses looking to optimize their mailing operations. Its combination of automatic feeding, secure postage printing, and user-friendly interface, alongside its compact design, makes it an ideal choice for enhancing productivity while keeping costs manageable. This system caters to the evolving needs of businesses in a fast-paced world, supporting efficient communication and correspondence management.