DM1000 Operating Guide

Problem

Possible Cause

Solution

 

 

 

 

 

 

 

IntelliLink Control Center™

 

 

 

 

 

 

 

 

 

 

Cannot Set

Postage amount entered at

• Press Enter to accept

 

 

Postage

the IntelliLink Control Center

the high value or

 

 

Amount

equals or exceeds the high

• Enter lower postage

 

 

value warning limit. A high

 

10

 

amount.

 

 

value warning displays.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mailing system did not

Turn the mailing system off.

 

 

 

 

 

recognize IntelliLink Control

Wait 30 seconds and turn it

 

 

 

Center when turned on.

on again to re-initialize the

 

 

 

 

IntelliLink Control Center.

 

 

 

 

 

 

 

 

 

The IntelliLink Control Center

Do a zero-value refill to

 

 

 

is locked due to required

fulfill inspection

 

 

 

inspection.

requirements.

 

 

 

 

 

 

 

 

Insufficient funds

Download funds from

 

 

 

 

Postage By Phone®.

 

 

 

 

See 6 - Adding Postage.

 

 

 

 

 

 

 

 

IntelliLink Control Center or

Call for service at

 

 

 

mailing system is not

1.800.522.0020.

 

 

 

 

functioning properly.

 

 

 

 

 

 

 

 

 

 

W-O-W Won’t

• Vibration interference occurred.

Press the Menu key and

 

 

Display Zero

 

 

• Something is touching

select Zero W-O-W.

 

 

 

 

 

 

weighing area.

 

 

 

 

 

• Wind current occurred.

 

 

 

 

 

 

 

 

 

Scale Won’t

• Vibration interference occurred.

Press the Menu key and

 

 

select Zero Scale.

 

 

Display Zero

• Something is touching weighing

 

 

 

 

 

 

 

area.

 

 

 

 

 

• Wind current occurred.

 

 

 

 

 

 

 

 

 

Unable To Access

The system is currently in the

Allow system to complete

 

 

Display, Or

maintenance mode.

maintenance operation.

 

 

Keyboard Does

 

 

 

 

 

Not Respond

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SV60951 Rev. A

10-11

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Image 146
Pitney Bowes DM1000 manual Problem Possible Cause Solution IntelliLink Control Center

DM1000 specifications

The Pitney Bowes DM1000 is a highly versatile mailing system designed to meet the needs of small to medium-sized businesses. Known for its efficiency and user-friendly features, the DM1000 offers a streamlined approach to mail processing, saving time and reducing operational costs for businesses.

One of the standout features of the DM1000 is its ability to automatically feed and seal envelopes. This functionality significantly speeds up the mailing process, allowing businesses to handle large volumes of mail without the tedious manual effort typically associated with traditional mailing methods. The system’s adjustable feed tray can accommodate various envelope sizes, making it adaptable for different mailing requirements.

The DM1000 employs advanced technology for postage printing. With integrated postage meters, users can easily manage their postage costs and track expenditures straightforwardly. The use of metered mail not only reduces the risk of overpaying on postage but also provides the ability to update postage rates automatically, ensuring compliance with postal regulations.

Another notable characteristic is its intuitive touchscreen interface. This feature simplifies operation, allowing users to navigate through various functions with ease. The system supports multiple languages, catering to diverse business environments. Additionally, the DM1000 includes customizable mail presets, enabling users to save specific settings for different types of mail, thus improving efficiency.

Security is also a priority with the DM1000. The system can be equipped with secure access features, limiting use to authorized personnel. This is particularly important for businesses handling sensitive information or important correspondence.

The DM1000 is designed with a compact footprint, allowing it to fit comfortably in limited office spaces. Its modern design complements any office environment while providing the functionality needed for daily mailing tasks. Furthermore, the system is compatible with various software solutions that can assist in managing mailing lists and tracking mail delivery.

In conclusion, the Pitney Bowes DM1000 is an essential tool for businesses looking to optimize their mailing operations. Its combination of automatic feeding, secure postage printing, and user-friendly interface, alongside its compact design, makes it an ideal choice for enhancing productivity while keeping costs manageable. This system caters to the evolving needs of businesses in a fast-paced world, supporting efficient communication and correspondence management.