DM1000 Operating Guide
Problem | Possible Cause | Solution |
Problem Adding Postage
Refill Operation
Fails When
Control Center Is
Attached Or
Removed From
the Mailing
System
Phone line is not connected or is | Reconnect the phone line to the |
loose. | back of the IntelliLink Control |
| Center. |
Phone cord is damaged. | Check phone cord for damage | 10 |
| (cuts, crimps) and replace if |
|
| necessary. |
|
|
|
|
Problem with the phone line. | Test the main phone outlet with a |
|
| telephone and have repaired if |
|
| necessary. |
|
|
|
|
You are using the wrong Postage | Enter the following number for |
|
By Phone telephone number. | Postage By Phone: |
|
| 1.800.590.4857 |
|
| To change the phone number, refer |
|
| to the Phone Set Up: PBP Phone |
|
| section in 5 - Mailing System |
|
| Setup in this guide. |
|
|
|
|
Refill amount exceeds the funds in | Check your account balance. |
|
your account. | Refer to the section Checking |
|
| Your Postage By Phone Account |
|
| Balance section in 6 - Adding |
|
| Postage of this guide. |
|
|
|
|
Internal problem with the IntelliLink | Call for service at 1.800.522.0020. |
|
Control Center. |
|
|
SV60951 Rev. A |
