Pitney Bowes DM1000

Chapter Contents

3Mail In A Minute

Mail in a Minute ........................................... 3-2

Preparing Your Mail .................................... 3-2

Running a Piece of Mail .............................. 3-2

Printing a Postage Tape.............................. 3-3

SV60951 Rev. A

Contents

Main FCC Compliance FCC Compliance of the Modem Page Contents Page 1 In This Guide Other Information Publications Our Help Desk On the System The Web What You Need to Know USPS Requirements DM1000 Operating Guide If you use the AC adapter to power the IntelliLink Control Center: Safety Requirements (Cont.) Telephone Safety 2 IntelliLink Control Center Introducing the Mailing System Features and Benefits Page Page Advertisements and Inscriptions Permits Reporting and Accounting (cont.) The DM1000 Exterior Features Page DM1000 Interior Page The DM1000 IntelliLink Control Center Alpha Keyboard Fold Out Cover The Main Screen Page Equipment Material Envelope Specifications for DM1000 NOT Drawn to Scale Maximum Minimum Page Page 3 Mail In A Minute Running Mail Mail In A Minute Preparing Your Mail How to Run Mail Printing a Postage Tape Page 4 Navigating Hints Sample Screen Applying Postage and Running Mail Determining the Correct Mode Feeding Mail or Printing Tape? Chart A - Printing on Mail Chart B - Postage Tape Modes Chart C - Mailpiece Modes with NO Postage Application Preparing Your Mail 2 About Running Mail Feeding Mail Sealing Mail Stacking Mail About Printing Postage Tapes 35 Key In Postage How to Use Key In Postage Running Your Mail and Tapes 3 While the machine processes the mail, the screen: Weigh-On-the- Way How To Run Mail in the W-O-W Mode Use the W-O-W mode when: Weigh First Piece How to Use Weigh First Piece Use the Weigh First Piece mode if: How to Use Differential Weighing Differential Weighing Use the Differential Weighing mode if: Manual Weight Entry How To Enter Weight Manually Use the Manual Weight Entry mode if: How to Use the Attached Scale Use the Attached Scale mode if: Attached Scale How To Run Mail in the Attached Scale-AutoTape Mode Attached Scale- AutoTape Use the Attached Scale-AutoTape if: Print Permit How To Use the Print Permit Mode Use Permit mode if: Page Page USPS ZIP/ Zone Codes How To Enter a ZIP Code or a Zone Other Class Requirements Selecting a Country How To Select a Country Page Advertisements URGENT How to Select or Deselect an Advertisement 6 Advertisements Available Print Position Inscriptions Inscriptions Available How to Select the Meter Stamp Position How to Select or Deselect an Inscription Using Confirmation Services: Overview Confirmation Service When To Use This Service: Postage Calculation Discounts Sending Records to Pitney Bowes Using Confirmation Services: Overview Tracking Information on the Internet Adding Services or Making Changes Using Confirmation Services Before Adding Confirmation Services After Page Postage to a Piece of Mail 8 How to Add Postage How To Change the Date Date on a Piece of Mail 9 Clearing the Batch Count How to Clear a Batch Count Page 5 Navigating Hints Overview of Mailing System Setup 2Adjusting Display Contrast and Volume Control 1Setting the Display Language 3Setting the Date and Time of Day AutoStart 4 To password protect an operation: Setting Up a Supervisor Password 5 To create a supervisor password: 6Setting Up a Lock Code AutoScale Attached Scale Motion Setting the Scale and Rates Page BMC Intra ZIP ZIP/Zone prompt Clear zone if new class Add ZIPs to Zone 0 Discount Code Confirm Svc Barcode Prompt Dialing Prefix PB Phone # 8Setting Up PBP Account # Page Modem String Diagnostics 9Adding an Optional Printer Setting the High Value Warning 10 Configuring High/Low Funds Warnings Setting the Low Funds Warning Value Timeouts Display Sleep 12 Low Ink Warning 11 System Sleep Normal Preset Timer Transaction Timeout Feeding Timeout Waiting for Env Scheduled Calls to Pitney Bowes 13 IMPORTANT 9Defining Custom Presets 14 How to Define Normal Preset How to Define Custom Preset How to Edit Custom Preset Taking the Meter Out of Service 15 How to View, Rename, or Delete Presets Feature Code Enabling 6 Your Postage Meter USPS Requirements: Meter Inspections If you need assistance with Postage By Phone Managing Your Postage Funds USPS Requirements: Rekeying Connecting Your Postage Meter to an Analog Phone Line 1 How to Remove the IntelliLink Control Center and Connect to an Analog Phone Line Page Funds to Your Meter 5Adding Funds To Your Phone You can pay for your postage two ways: billed for the postage through Pitney Bowes Purchase Power account, OR Adding Funds To Your continued Adding Funds To Your Postage By Phone Moving Your Mailing Machine To a New ZIP Code Page 7 Navigating Hints Overview of The Account Setup Procedures How To View Account Details Viewing Accounts or Creating Accounts and 2How To Create A New Account DM1000 Operating Guide How To Create A New Subaccount Or Subsubaccount Creating How To Edit An Account Editing Accounts Turning On or Off How To Set An Account Period 4Setting an Period Page Page How To Transfer Funds from One Account to Another 10 Transferring Funds/ Pieces from One Account to Another Station ID 11 How to Set the Station ID How To Transfer Pieces Your Accounting 12 Features the Organizing Your Page 8 Selecting a Report Introduction How To View a Report Printing a Report How to Print a Report Reports Single Account Report Page Page Page Page Page Funds Report Screen Display Page Error Report Screen Display Error Report Page 9 Page Page Cleaning the Moistener Brush Moistener Brush How To Clean the Moistener Brush Need pictures Installing a Roll Tape How To Replace the Tape Page Replacing the Ink Cartridge How To Replace the Ink Cartridge Maintaining the Printer Print Test Pattern How To Print a Test Pattern Cleaning Printer Nozzles How to Clean the Printer Nozzle Checking the Printhead How To Check the Printhead Printhead How To Change the Printhead Page Replacing the Wiper Blade Assembly Updating Your Art Card Ad/Inscription Update Update Using Your Modem To update using your modem: 10 Flap Moistening Tape Cutter Jams Tape Jams (Pressure Sensitive Tape Only) Tape Jams Page Gummed Tape Not Wet (continued) Need pictures Adhesive Tape Gets Wet Tape System (continued) Gummed Tape Not Wet Mail Transport System Mail Feeding Incorrectly into Mail Transport System Mail Feeding Incorrectly into (continued) Mail Transport System Mail Transport Jam Mail Transport System Mail Transport Jam IntelliLink Control Center Cannot Set Postage Amount W-O-W Wont Display Zero Scale Wont Display Zero Unable To Access Display, Or Keyboard Does Not Respond Page IntelliLink Control Center Weigh-On-the-Way (W-O-W) Errors Warning Possible Cause Solution Printing Problems Printing Warning Possible Cause Solution Thick Piece of Mail Misfeed Short Piece of Mail Problem Adding Postage Problem Possible Cause Solution Refill Operation Fails When Control Center Is Attached Or Removed From Getting Help 11 Page Page 11 Supplies and Options Page Page Page Page Page Page Page Operator Checklist DM1000 Operator Training Checklist Chapter 1 Meet The DM1000 Chapter 2 Meet The DM1000 Chapter 4 Running Mail Chapter 5 Mailing System Setup Chapter 6 Adding Postage Chapter 7 Accounting Setup Operator Checklist Chapter 10 Troubleshooting Chapter 11 Supplies and Options Chapter 8 Reports Chapter 9 Maintaining and Updating Page A B C D E F H I J K L M N O P Q R S T U W Z