10 Troubleshooting

Problem

Possible Cause

 

Solution

 

IntelliLink Control Center (continued)

 

 

 

 

 

 

 

Blank Screen

IntelliLink Control Center

Remove the IntelliLink

 

 

is not locked into place

Control Center and

 

 

properly.

reposition it.

 

 

Release

1.

Slide release lever

 

 

 

forward to release

 

 

Lever

 

IntelliLink Control

 

 

 

 

 

 

 

 

Center.

 

 

 

2.

Slide IntelliLink

 

 

 

 

Control Center

 

 

 

 

back into place until

 

 

 

 

you hear it click.

 

 

 

 

 

 

No Response

No power is going to

Make sure A/C Adapter (PN

 

From IntelliLink

 

IntelliLink Control

1C85000) is plugged into

 

Control Center

 

Center.

back of IntelliLink Control

 

When Removed

 

 

Center.

 

From Mailing

 

 

 

 

 

 

System

 

 

 

 

 

Wrong Postage By

To enter correct telephone

 

Modem Refill Fails

number: Press Setup key.

 

Phone telephone

 

With IntelliLink

number entered in set

Select Phone Setup. Select

 

Control Center On

up.

Refill Phone Number. Enter

 

correct number: 1.800.590.4857

 

Or Off The Mailing

 

 

 

 

 

 

System.

 

 

 

 

 

Refill amount exceeds

Obtain a balance of your

 

 

the funds in the

account by pressing the

 

 

account.

Funds key. Then select “Get

 

 

 

Postage By Phone Balance.”

 

 

 

 

 

 

Bad combination/setting

Verify numbers and re-enter. If

 

 

number

reset still fails after three

 

 

 

attempts, call Postage By

 

 

 

Phone and speak to operator

 

 

 

for verification at

 

 

 

1.800.243.7800.

 

 

 

 

 

Display Hard to

Adjust the display contrast.

Adjust the display contrast;

 

Read

 

refer to the Set Display

 

 

 

Contrast and Speaker Volume

 

 

 

in 5 - Mailing System SetUp.

 

 

 

 

 

 

 

 

 

 

 

10-12

SV60951 Rev. A

Page 147
Image 147
Pitney Bowes DM1000 Blank Screen, No Response, From IntelliLink, Control Center, When Removed, From Mailing System, Read

DM1000 specifications

The Pitney Bowes DM1000 is a highly versatile mailing system designed to meet the needs of small to medium-sized businesses. Known for its efficiency and user-friendly features, the DM1000 offers a streamlined approach to mail processing, saving time and reducing operational costs for businesses.

One of the standout features of the DM1000 is its ability to automatically feed and seal envelopes. This functionality significantly speeds up the mailing process, allowing businesses to handle large volumes of mail without the tedious manual effort typically associated with traditional mailing methods. The system’s adjustable feed tray can accommodate various envelope sizes, making it adaptable for different mailing requirements.

The DM1000 employs advanced technology for postage printing. With integrated postage meters, users can easily manage their postage costs and track expenditures straightforwardly. The use of metered mail not only reduces the risk of overpaying on postage but also provides the ability to update postage rates automatically, ensuring compliance with postal regulations.

Another notable characteristic is its intuitive touchscreen interface. This feature simplifies operation, allowing users to navigate through various functions with ease. The system supports multiple languages, catering to diverse business environments. Additionally, the DM1000 includes customizable mail presets, enabling users to save specific settings for different types of mail, thus improving efficiency.

Security is also a priority with the DM1000. The system can be equipped with secure access features, limiting use to authorized personnel. This is particularly important for businesses handling sensitive information or important correspondence.

The DM1000 is designed with a compact footprint, allowing it to fit comfortably in limited office spaces. Its modern design complements any office environment while providing the functionality needed for daily mailing tasks. Furthermore, the system is compatible with various software solutions that can assist in managing mailing lists and tracking mail delivery.

In conclusion, the Pitney Bowes DM1000 is an essential tool for businesses looking to optimize their mailing operations. Its combination of automatic feeding, secure postage printing, and user-friendly interface, alongside its compact design, makes it an ideal choice for enhancing productivity while keeping costs manageable. This system caters to the evolving needs of businesses in a fast-paced world, supporting efficient communication and correspondence management.