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Pitney Bowes DM1000 manual Other Information, Publications On the System Web Our Help Desk

Models: DM1000

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Other Information

Publications

On the System

The Web

Our Help Desk

DM1000 Operating Guide

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Postage By Phone® Guide

This booklet details all the features of the Pitney Bowes Postage By Phone system.

Scale User Guide

If you purchase an attached scale, read this guide if you have questions about its operation.

Quick Reference Cards

Many of the tasks you need to perform, such as how to set postage, process mail, or clear jams, are summarized in the Quick Reference Cards. The cards are located in a slot in the stacker of the DM1000.

Help Key

This key is located on the IntelliLink Control Center™. Press this to access the DM1000 Help system. When you press the Help key, the help information that appears on the main screen of the control center refers to the current operation being performed by your mailing system.

To get answers to questions most frequently asked, go to:

http://www.pb.com.

To place requests for service or training, go to:

http://www.pb.com and click on My Account.

To order PB supplies and accessories, go to:

http://www.pb.com and click on Supplies Online.

To view and pay invoices online, go to:

http://www.pb.com and click on My Account.

To view inventory, go to:

http://www.pb.com and click on My Account.

To add postage to your Postage By Phone account, go to:

http://www.pb.com and click on Postage By Phone.

For direct questions, call: 1.800.522.0020. Customer Service Representatives are available Monday through Friday, 8AM - 8:00PM EST.

SV60951 Rev. A

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Pitney Bowes DM1000 manual Other Information, Publications On the System Web Our Help Desk

Contents

Page FCC Compliance Page Contents See Tabs Page Read This First Read This First This GuideOther Information Publications On the System Web Our Help DeskUsps Requirements Safety Requirements What You Need to KnowSafety Requirements Telephone Safety Meet the DM1000 Introducing the Mailing System Features and Benefits IntelliLink Control CenterIntelliLink Control ModemCenter Energy Star Compliance Postal Security DevicePrinter USB PortStacker Permits Advertisements and InscriptionsDM1000 Exterior Features DM1000 Operating Guide DM1000 Interior Thickness Adjustment Roll TapePrint Engine Ink CartridgeDM1000 IntelliLink Control Center DM1000 Operating Guide Alpha Keyboard Fold Out Cover Main Screen Equipment Specifications Optimum Performance Material Specifications Envelope Specifications for DM1000 Not Drawn to ScalePage Mail In a Minute How to Run Mail Mail In a MinutePreparing Your Mail Running MailHow to Print a Postage Tape Printing a Postage TapePage Running Mail Running Mail Sample ScreenApplying Postage Running Mail Other Class Requirements International and Zip ZonesFeeding Mail or Printing Tape? Determining the Correct ModeChart a Printing on Mail Chart B Postage Tape Modes Chart C Mailpiece Modes with no Postage ApplicationPreparing Your Mail About Running MailSelect Seal and Print Feeding Mail Sealing MailStacking Mail About Printing Postage Tapes Mode Key Postage How to Use Key In PostageRunning Your Mail and Tapes While the machine processes the mail, the screenHow To Run Mail in the W-O-W Mode Mode Weigh-On-the WayUse the W-O-W mode when Mode Weigh First Piece Use the Weigh First Piece mode ifHow to Use Weigh First Piece Tions Select Weigh First PieceMode Differential Weighing Use the Differential Weighing mode ifHow to Use Differential Weighing Print tapes automatically On or OffMode Manual Weight Entry Use the Manual Weight Entry mode ifHow To Enter Weight Manually Select Manual Weight EntryHow to Use the Attached Scale Mode Attached ScaleUse the Attached Scale mode if Mode Attached Scale AutoTape How To Run Mail in the Attached Scale-AutoTape ModeUse the Attached Scale-AutoTape if Weighing Options Select Attached Scale-AutoTapeMode Print Permit Use Permit mode ifHow To Use the Print Permit Mode Select Print PermitMode Time Date Stamp Mode Seal Only No PrintingHow to Select An Account to Print Postage Selecting/ Deselecting an Account to Print PostageHow To Select a Country How To Enter a ZIP Code or a ZoneUsps ZIP/ Zone Codes Selecting a CountryHow to Advance or Omit Printing the Date/Day Meter Stamp Options Piece ID NumberHow to Select or Deselect an Advertisement Meter Stamp Options AdvertisementsAdvertisements Available Select Meter Stamp Options Select AdvertisementHow to Select or Deselect an Inscription How to Select the Meter Stamp PositionMeter Stamp Options Inscriptions Meter Stamp Options Print PositionUsing Confirmation Services Overview Confirmation Service When To Use This ServicePostage Calculation DiscountsTracking Information on the Internet Using Confirmation Services Before Printing PostageAdding Services or Making Changes DM1000 Operating Guide Adding Confirmation Services After Printing Postage Editing, Deleting or Confirmation Services Records How To Edit or Delete Confirmation Service RecordsHow to Add Postage Adding Postage to a Piece of MailHow To Change the Date How to Clear a Batch CountChanging the Date on a Piece of Mail Clearing the Batch CountRunning Mail Mailing System Setup Mailing System Set Up Overview Mailing System Setup Setting the Display Language Adjusting Display Contrast and Volume ControlSelect Adjust Display Contrast Select Change LanguageSetting the Date and Time of Day Selecting AutoStart Select Basic Settings Select AutoStartSelect Time of Day Current Time Date will advance after Daylight SavingSetting Up a Supervisor Password To create a supervisor passwordTo password protect an operation Select Supervisor Set UpSetting Up a Lock Code Change Lock CodeSetting Up the Scale and Selecting Rates Attached Scale Motion SettingScale/Rates AutoScaleDifferential Trip Weight Location CodeAutoclear Scale/RatesScale/Rates Select BMC Intra ZIP BMC Intra ZIPScale/Rates Select ZIP/Zone prompt Add ZIPs to Zone Discount CodeConfirm Svc Barcode Prompt Scale/Rates Select Add ZIPs to ZoneSetting Up Phone Set UpPostage By PhoneSecondary PB # Machine Phone #Dialing Type Modem SoundDiagnostics Modem StringConfiguring High/Low Funds Warnings Setting the Low Funds Warning ValueSetting the High Value Warning Adding an Optional PrinterDisplay Sleep Configuring Low Ink Warning Configuring System TimeoutsTimeouts Normal Preset Timer Select Basic Settings and then Timeouts Select System SleepSelect Basic Settings and then Timeouts Select Normal Preset TimerTurn Rollers off Immediately. Run until Stop key is pressed Feeding Timeout Timeouts Waiting for EnvTransaction Timeout Connect now Reschedule event Clear scheduled call Setting Up Scheduled Calls to Pitney BowesSelect Updates and Add-Ons Defining Custom Presets How to Define Normal Preset ValuesPress the Custom Presets key Press the screen key for Store Current Setting to PresetDM1000 Operating Guide Select Take Meter Out of Service Feature Code Enabling Taking the Meter Out of ServiceHow to View, Rename, or Delete Presets Adding Postage If you need assistance with Postage By Phone Postage By Phone Your Postage MeterRequirements Meter Inspections Adding Funds to Your Meter. Follow this procedure to add Requirements Rekeying Managing Your Postage FundsChecking Your Postage By Phone Account Balance. Follow Adding Funds to Your Postage By Phone Account. Refer toConnecting YourPostage Meter to anDM1000 Operating Guide Adding Funds to Your Meter Select Quick Refill, or Other Refill AmountAdding Funds To Your Postage By Phone Account Click on Postage By PhoneMail Address Moving Your Mailing Machine To a New ZIP Code Adding FundsBy Phone Account View Scheduled Rate Update Calls To Pitney Bowes To View Scheduled Calls To Pitney BowesAccounting Setup Accounting Setup Overview of Accounting Setup Procedures Select Create Account How To View Account DetailsHow To Create a New Account How To Create a New Subaccount Or Subsubaccount Creating SubaccountsSelect Edit Account How To Edit An AccountEditing Accounts Select Accounting Period Setting an Account Period Turning Accounting On or OffHow To Set An Account Period How To Delete An Account ExampleSoftware Industrial DesignPrint Report Reset All Accounts How To Reset Or Clear All Of Your AccountsHow To Turn On Reset Individual Accounts How To Transfer Funds from One Account to Another Transferring Funds/ Pieces from One Account to AnotherHow to Set the Station ID Setting the Station IDHow To Transfer Pieces Accounting Setup Subsubaccount User Friendly Testing Organizing Your AccountingEngineering Viewing and Printing Reports Hierarchal Reporting StructureReports How To View a Report How to Print a ReportIntroduction Selecting a Report Printing a ReportReports Single Account ReportScreen Display Single Account ReportMulti-Account Summary Multi-Account SummaryScreen Display System Printer Version Multi-Account Summary External Printer Version Screen Display Account SummaryLast 5 Refills Report Last 5 RefillsConfirmation Services Report System Printer Confirmation Services ReportPrinted Report System Printer Printed Report Attached PrinterAccount List Permit Mail ReportAccount List Report Printed Report Funds Report Funds ReportSystem Setup Report Error Report Error ReportData Capture Report Job ReportJob Report Maintaining and Updating How To Fill the Flap Moistener Bottle Maintaining and UpdatingHow To Fill the Tape Moistening Bottle Filling the Tape Moistening BottleChanging the Moistener Brush Cleaning the Moistener BrushHow To Clean the Moistener Brush Installing a Roll Tape How To Replace the TapeHow to Clean the Flap Array Sensors Cleaning the Deck SensorsCleaning Flap Array Sensors How To Replace the Ink Cartridge Replacing the Ink CartridgeHow To Print a Test Pattern Maintaining the Printer Print Test PatternCleaning Printer Nozzles How to Clean the Printer NozzleHow To Check the Printhead Checking the PrintheadHow To Change the Printhead Changing the PrintheadMaintaining and Updating Replacing Wiper Blade Assembly How To Replace the Wiper AssemblyUpdating Your System Art Card Ad/Inscription Update Update Using Your ModemTo update using your modem Troubleshooting Problem Possible Cause Solution Flap Moistening Problem Possible Cause Solution Tape System Tape Error Tape Does NotRemove Easily MessagesGummed Tape Not Wet Problem Tape SystemPossible Cause Solution Adhesive Tape Gets WetProblem Possible Cause Solution Mail Transport System Mail FeedingIncorrectly into MailingMail Feeding Incorrectly into the Mailing System Mail Transport Jam 10-10 SV60951 Rev. a Problem Possible Cause Solution IntelliLink Control Center When Removed Blank ScreenNo Response From IntelliLinkPostage Refill Fails withIntelliLink On or Off MailingPossible Cause Solution Weigh-On-the-Way W-O-W Errors Problem Possible Cause Solution Printing Problems Possible Cause Solution Printing Problem Possible Cause Solution Problem Adding Postage To the Phone Set Up PBP Phone Section in 5 Mailing SystemGetting Help Supplies and Options Maintenance Kits Seal Sealing SolutionInk Cartridges Pressure Sensitive TapeOrdering Accessories Inscriptions AdvertisementsMeter Stamp With Inscription Sample Meter Stamp With AdvertisementPermits Usps Supplies Sample PermitsAppendix Glossary Glossary DM1000 Operating Guide See Postal Security Device DM1000 Operating Guide Usps Appendix B Operator Check List Chapter Meet The DM1000 Chapter Running MailChapter Adding Postage Mailing System SetupAccounting Setup Chapter Troubleshooting Chapter ReportsMaintaining and Updating Supplies and OptionsIndex Index Index Index Index Index Index Index Index Index