DM1000 Operating Guide

Problem

 

Possible Cause

 

Solution

 

Printing Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Meter Imprint

Envelope or tape is contacting

Reinstall the printhead.

 

Smudges After

the printhead.

 

Be sure it is properly

 

Changing

 

 

 

seated in position.

10

Printhead.

 

 

Check mail path for

 

 

 

 

foreign objects or dust

 

 

 

 

and remove.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low Ink

• The ink nozzle may

Clean print nozzle several

 

Warning Does

 

be clogged.

 

times.

 

Not Display, But

Ink supply system

Print test pattern

 

System Does

 

drained back to in

If print quality does not

 

Not Print

 

cartridge.

 

 

 

improve call for service:

 

 

Defective printhead

 

1.800.522.0020.

 

 

 

 

 

 

 

 

 

 

Meter Stamp Is

Envelopes are skewing.

1.

Check for objects in mail

 

Crooked

 

 

 

path.

 

 

 

 

2.

Adjust feeder knob.

 

Meter Stamp

• The printer nozzles requires

Clean printer nozzles

Quality is Poor

maintenance

 

several times.

 

• The printhead needs to be

 

See procedure in 9 -

 

 

Maintaining and Updating

 

replaced.

 

 

 

 

 

 

Replace the printhead.

 

 

 

See procedure in 9 -

 

 

 

Maintaining and Updating

SV60951 Rev. A

10-15

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Pitney Bowes DM1000 manual Problem Possible Cause Solution Printing Problems

DM1000 specifications

The Pitney Bowes DM1000 is a highly versatile mailing system designed to meet the needs of small to medium-sized businesses. Known for its efficiency and user-friendly features, the DM1000 offers a streamlined approach to mail processing, saving time and reducing operational costs for businesses.

One of the standout features of the DM1000 is its ability to automatically feed and seal envelopes. This functionality significantly speeds up the mailing process, allowing businesses to handle large volumes of mail without the tedious manual effort typically associated with traditional mailing methods. The system’s adjustable feed tray can accommodate various envelope sizes, making it adaptable for different mailing requirements.

The DM1000 employs advanced technology for postage printing. With integrated postage meters, users can easily manage their postage costs and track expenditures straightforwardly. The use of metered mail not only reduces the risk of overpaying on postage but also provides the ability to update postage rates automatically, ensuring compliance with postal regulations.

Another notable characteristic is its intuitive touchscreen interface. This feature simplifies operation, allowing users to navigate through various functions with ease. The system supports multiple languages, catering to diverse business environments. Additionally, the DM1000 includes customizable mail presets, enabling users to save specific settings for different types of mail, thus improving efficiency.

Security is also a priority with the DM1000. The system can be equipped with secure access features, limiting use to authorized personnel. This is particularly important for businesses handling sensitive information or important correspondence.

The DM1000 is designed with a compact footprint, allowing it to fit comfortably in limited office spaces. Its modern design complements any office environment while providing the functionality needed for daily mailing tasks. Furthermore, the system is compatible with various software solutions that can assist in managing mailing lists and tracking mail delivery.

In conclusion, the Pitney Bowes DM1000 is an essential tool for businesses looking to optimize their mailing operations. Its combination of automatic feeding, secure postage printing, and user-friendly interface, alongside its compact design, makes it an ideal choice for enhancing productivity while keeping costs manageable. This system caters to the evolving needs of businesses in a fast-paced world, supporting efficient communication and correspondence management.