Bosch Appliances 3.5 61PC Telephone Interface Client, Introduction, Requirements, Installation

Praesideo 3.5 Installation and User Instructions 11 Optional Software

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61PC Telephone Interface Client

61.1 Introduction

The Praesideo PC Telephone Interface Client allows users to call in to a Praesideo system using a telephone. The telephone keypad is used for caller identification, predefined call selection and zone and/or zone group selection. The predefined call contains information about priority, start and end tones, prerecorded messages and initially selected zones. The user can then add other zones via the telephone keypad. The call may also include live speech, which will be recorded when spoken into the telephone.

The PC Telephone Interface Client is a software client of the Praesideo PC Call Server. It is installed on the same PC as the PC Call Server and is also configured as part of the PC Call Server configuration.

The PC Telephone Interface Client handles incoming telephone calls from VoIP telephones (softphones or hardphones), but also from POTS telephones (either local or remote telephones) via an additional voice gateway, such as the Linksys SPA3102. The PC running the PC Telephone Interface Client sends the live speech part of a call to the Praesideo system via an analog audio link from the PC soundcard.

VoIP telephones can also call in to the PC Telephone Interface Client via a WAN or via the Internet.

61.2 Requirements

The PC Telephone Interface Client can run on any PC that meets the following minimum requirements:

•Operating system:

Microsoft® Windows XP with Service Pack 1 or Microsoft® Windows Vista or

Microsoft® Windows 7

•Network connection: 100 base-T

•1 GB RAM

Note

To avoid call interruptions, do not run other processor-demanding applications on the PC of the PC Telephone Interface Client.

61.3 Installation

Proceed as follows:

1Start the PRS-SW Praesideo Software DVD (see section 35.2).

2Click Optional > PC telephone interface

(see chapter section 38). A File Download window appears.

3Proceed in the same way as for the PC Call Server Configuration Client (see section 59.3).

61.4 Licensing

In order to use the PC Telephone Interface Client, a license must be obtained. By purchasing the PRS-TIC, one gets a registration code that must be registered for the system it is intended for. Registration is done via the Bosch registration website, where the application is coupled to PC Call Server and its dongle. See section 59.5.4.15.

61.5 Start

Similar to the PC Call Server, the PC automatically starts the PC Telephone Interface Client as a service when Windows is started. Important events will be logged to the Windows event log:

•Startup and shutdown of the service

•Error messages about license validity

•Abnormal (fatal) errors that cause the service to shut down

Bosch Security Systems 2011-02