Manuals
/
Intel
/
Computer Equipment
/
Computer Hardware
Intel
SRCU31 user manual Troubleshooting Scenarios
Models:
SRCU31
1
170
184
184
Download
184 pages
31.45 Kb
167
168
169
170
171
172
173
174
<
>
Troubleshooting
Install
Error codes
Nwconfig
Procedure
C.2.2.2. Internal Errors
Backup your system
Setting the View Options
What is
2.3.3.3Create a RAID 0 Volume
Page 170
Image 170
Troubleshooting Scenarios
B-8
Intel® Server RAID Controller
U3-1
User’s Manual Rev 1.0
Page 169
Page 171
Page 170
Image 170
Page 169
Page 171
Contents
April
Intel Server RAID Controller U3-1SRCU31
User’s Manual Rev
Copyright Intel Corporation,
Quick Start Instructions
Contents
Advanced Installation Steps
Exploring the Utilities
Using the Storage Console
RAID Features
Error Messages Defined
Figures
Troubleshooting Scenarios
Hardware Details
2-10
Tables
Physical Disk Actions
1.2Before You Begin
1.1Summary of Contents
Quick Start Instructions
1.2.5About the Documentation
1.2.3Canadian Users
1.2.4Warnings and Cautions
1.2.4.1Warnings
1.2.8Product Check List
1.2.6Online HTML Documentation
1.2.7Intended Audience
Table 1-1.Documentation
1.3Introduction
Quick Start Instructions
Quick Start Instructions
1.3.1.1Hardware Requirements
Figure 1-2.SRCU31 Adapter Card
1.3.1.2Installing SRCU31 into a System
Quick Start Instructions
Configuring Windows NT for Remote Administration
1.4.2.1Local versus Remote Administration
Configuring Windows NT for Local Administration
Quick Start Instructions
2.Install Microsoft Windows NT Server
Quick Start Instructions
Quick Start Instructions
Figure 1-4.Preselect Components
1.4.3.1Software Requirements
1.4.3Setup and Installation for Novell NetWare
1.4.3.2Installing Novell NetWare on a RAID Volume
NetWare
NetWare
7.Run LOAD INSTALL
BKSTROSM.HAM HTTP and Winsock Services
Quick Start Instructions
Quick Start Instructions
NWCONFIG
Figure 1-5.Component Installation
Quick Start Instructions
1.4.4Setup and Installation for UnixWare*
1.4.4.1Software Requirements
Quick Start Instructions
Figure 1-7.Install Components
mount -Fcdfs -r /dev/cdrom/cdrom1 /cdfiles
Figure 1-6.Launched Scripts
1.5.2Telephone
1.5Getting Help
1.5.1World Wide Web
Quick Start Instructions
1.5.3Technical Training and Support
Quick Start Instructions
Advanced Installation Steps
2.1Introduction
Advanced Installation Steps
2.2RAID Configuration Utility
2.2.2How to Invoke RAID Configuration Utility RCU
2.2.1Introduction
Advanced Installation Steps
2.2.2.2The Number of System Drives and RAID Level
2.3.1Keyboard Navigation
2.3.2RAID Configuration Utility – Main Menu
Advanced Installation Steps
Function
Figure 2-1.RAID Configuration Utility - Main Menu
2.3.2.1Exiting RAID Configuration Utility
Advanced Installation Steps
Figure 2-3.RAID Volume Already Exists
2.3.3.3Create a RAID 0 Volume
Advanced Installation Steps
RAID
Choosing the Size of the RAID Volume
Advanced Installation Steps
Naming the RAID Volume
Choosing the RAID Volume as a Boot Device
Naming the RAID Volume
2.3.3.4Create a RAID 1 Volume
Advanced Installation Steps
Choosing the Size of the RAID Volume
Figure 2-6.Create RAID 1 Volume
2.3.3.5Create a RAID 5 Volume with 3 Disks
Advanced Installation Steps
Naming the RAID Volume
Advanced Installation Steps
Figure 2-7.Create RAID 5 Volume with 3 Disks
Choosing the Size of the RAID Volume
Advanced Installation Steps
Naming the RAID Volume
Choosing the RAID Volume as a Boot Device
Figure 2-10.Custom Configuration
2.3.4Custom Configuration
Advanced Installation Steps
2-13
Advanced Installation Steps
2.3.4.1Define Pass Through Disks
2.3.4.2Format Disks
Advanced Installation Steps
Figure 2-12.Custom Configuration - Format Disks
2.3.4.3Boot Device Select
Advanced Installation Steps
Figure 2-14.Display Volume Information
2-17
Advanced Installation Steps
Figure 2-15.Select RAID Volume to Delete
2.3.8Display Help Text
Advanced Installation Steps
Figure 2-16.Reset Entire RAID Configuration
Advanced Installation Steps
2.4Advanced RAID Configuration Utility
2.4.3How to Invoke Advanced RCU
Table 2-3.Advanced RCU Keyboard Commands
Figure 2-18.Advanced RCU Configuration Main Menu
Advanced Installation Steps
Figure 2-17.Advanced RCU Configuration Menu
2-20
2.5.2.1In this Section
2-21
RAID Software Requirements
Advanced Installation Steps
RAID Hardware Requirements
2.5.2.3SRCU31 Hardware Installation
Advanced Installation Steps
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
Advanced Installation Steps
—TCP/IP
2-26
Advanced Installation Steps
Figure 2-21.Adding Components
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
a.Microsoft Windows NT Server
Advanced Installation Steps
—Microsoft Internet Explorer 4.00 or greater
Advanced Installation Steps
2.Back up your server
Advanced Installation Steps
8.Intel Integrated RAID Software Installation
Workstation Remotely Administering NT Servers
Advanced Installation Steps
Figure 2-22.Remote Administration for NT Server
Remote Servers
RAID Hardware Requirements
Advanced Installation Steps
2.5.4.1In this Section
RAID Software Requirements
Advanced Installation Steps
2-33
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
4.Install the following required software
Advanced Installation Steps
—TCP/IP —Microsoft Internet Information Server
d.Select OK and close Internet Service Manager
Advanced Installation Steps
Figure 2-24.WWW Service Properties Window
Advanced Installation Steps
b. Click on the Setup button. See Figure
Advanced Installation Steps
2-38
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
a.Microsoft Windows NT Server
Advanced Installation Steps
—TCP/IP —Microsoft Internet Information Server
d.Select OK and close Internet Service Manager
Advanced Installation Steps
Figure 2-27.WWW Service Properties Window
2-41
Advanced Installation Steps
2-42
Advanced Installation Steps
2.Back up your server
d.Select OK and close Internet Service Manager
Advanced Installation Steps
Figure 2-28.WWW Service Properties Window
SRCU31 Hardware Installation
Advanced Installation Steps
2-45
2.5.5Configuring Microsoft Windows IIS
Advanced Installation Steps
Advanced Installation Steps
2-47
2-48
Advanced Installation Steps
Figure 2-31.Authentication Methods
2-49
Advanced Installation Steps
Figure 2-32.Internet Information Service Manager
d.Select OK and close Internet Service Manager
Advanced Installation Steps
Figure 2-33.WWW Service Properties Window
2-51
Advanced Installation Steps
Figure 2-34.Authentication Methods
Advanced Installation Steps
Figure 2-35.Add/Remove Properties Window
2.5.8.2RAID Requirements for Novell NetWare
Advanced Installation Steps
2.5.8.1In this Section
RAID Hardware Requirements
SRCU31 Hardware Installation
2.5.8.3Installing Novell NetWare on a RAID Volume
Advanced Installation Steps
Intel Integrated RAID Software Installation
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
NetWare
BKSTROSM.HAM SCSIOSM.HAM
Advanced Installation Steps
NWCONFIG
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
NetWare
SRCU31 Hardware Installation
Advanced Installation Steps
12.Run LOAD INSTALL
Intel Integrated RAID Software Installation
Advanced Installation Steps
14.Run NWCONFIG
1.Load Support Pack 8a or later and reboot
LOAD WSPIP.NLM LOAD HTTP411.NLM LOAD RAIDMON.NLM
Advanced Installation Steps
LOAD CDBE.NLM LOAD LOCNLM32.NLM LOAD WS2_32.NLM
LOAD RAIDXA.NLM LOAD RAIDCI.NLM
2.5.9.2RAID Requirements for UnixWare
Advanced Installation Steps
2.5.9.1In this Section
RAID Hardware Requirements
SRCU31 Hardware Installation
2.5.9.3Installing UnixWare on a RAID Volume
Advanced Installation Steps
Intel Integrated RAID Software Installation
Figure 2-36.Launched Scripts
Advanced Installation Steps
Table 2-5.Optional Installation Components
Table 2-6.Component Launch Commands
Advanced Installation Steps
Figure 2-37.Install Components
Launch Storage Console
Intel Integrated RAID Software Installation
Advanced Installation Steps
SRCU31 Hardware Installation
2-66
Advanced Installation Steps
10.Launch the installer by typing the following
2-68
Advanced Installation Steps
Launching Storage Console
SRCU31 Hardware Installation
Advanced Installation Steps
1.Backup your system
Intel Integrated RAID Software Installation
2-70
Advanced Installation Steps
Launching Storage Console
Advanced Installation Steps
Figure 2-38.Launched Uninstall Scripts
2.6.1Telephone
2.6Support
Advanced Installation Steps
3.2ROM-DOSStartup Utilities
Exploring the Utilities
3.1Introduction
Exploring the Utilities
3.2.1ROM-DOSStartup Menu
3.2.1.1Make Diskettes
Figure 3-1. ROM-DOSStartup Menu
Figure 3-2.Make Diskettes Options
3.2.1.2Update Flash
Exploring the Utilities
Table 3-1.Make Diskettes Options
Exploring the Utilities
3.2.1.3Update Flash Procedure
Figure 3-3.Update RAID Firmware Screen
Figure 3-5.RAID Firmware Recovery Overview
3.2.1.4Advanced RAID Configuration Utility
3.2.1.5RAID Recovery Recover Flash
Exploring the Utilities
Run Mode
4. Reset the Jumpers to Run mode
Flash Mode
Exploring the Utilities
3.2.1.6User’s Manual via DOS PDF
f. Boot the system
Your firmware has been restored
Exploring the Utilities
Exploring the Utilities
Using the Storage Console
4.1Intel Integrated RAID Software Suite
Using the Storage Console
Table 4-1.Intel Integrated RAID Software
Figure 4-1.Software Components
Using the Storage Console
4.2.1.1Overview
Windows NT Server
RAID Monitor Service
4.2.1.2Using RAID Monitor with NT Server
Using the Storage Console
Configuring the RAID Monitor
DMI Installation for UnixWare
Using the Storage Console
DMI Installation for NetWare
4.2.1.3DMI Monitoring
SNMP Installation for NetWare
Using the Storage Console
SNMP Installation for NT Server
SNMP Installation for UnixWare
Install the ISC DMI Explorer Browser
4.2.2.3Installing DMI Software
Using the Storage Console
4.2.2.2Managing and Monitoring via DMI
Figure 4-3.ISC Standalone
Using the Storage Console
Starting the DMI Explorer
Viewing Attributes
Figure 4-4.Browsing SRCU31 DMI Information
Using the Storage Console
Setting the View Options
Refreshing Attributes
1.Click View/Options
Using the Storage Console
Installation Procedure
2.Click the Browsing Format tab
Table 4-2.HP OpenView Installation Files
Using the Storage Console
Installation Overview
Table 4-3.HP OpenView Installation Operations
4.3.1Getting Started
Using the Storage Console
2.Select I2O Configuration Screen. Hit Enter
4.3.2.1Microsoft Windows NT
4.3.3.1Microsoft Windows NT
Using the Storage Console
4.3.2.3SCO UnixWare
4.3.3.2Novell NetWare
Category
Using the Storage Console
4.3.4.1The Menu
Description
Figure 4-6.RAID Volume List
4.3.5RAID Volumes
Using the Storage Console
4.3.5.1View/Actions
4-16
Using the Storage Console
Figure 4-7.Volume Configuration
4.3.5.2Create Typical
Using the Storage Console
Figure 4-8.RAID Volume Actions
How it Works
Figure 4-9.Create Typical Step
Using the Storage Console
Procedure
Figure 4-10.Create Typical Step
Using the Storage Console
4.3.5.3Create Custom
Figure 4-11.Select RAID Level
Figure 4-12.Add Volume Information
4.3.5.4Modify Volume
Using the Storage Console
Figure 4-13.Modify Volume List
Figure 4-15.Modify Volume Strip Size
Using the Storage Console
Figure 4-14.Modify Volume RAID Level
4.3.6Physical Disks
4-22
Using the Storage Console
Figure 4-16.Physical Disk List
Table 4-6.Physical Disk Usage
Using the Storage Console
Figure 4-17.Physical Disk Configuration
Table 4-7.Physical Disk Actions Sheet 1 of
4.3.6.2Replacing a Failed Drive
Using the Storage Console
4.3.7Logical Arrays
4.3.7.1View/Actions
Figure 4-18.Logical Array List
Using the Storage Console
4.3.7.2Expand Array
Figure 4-19.Add Disks to Array
Using the Storage Console
4.3.7.3Migration
Figure 4-20.Migration in Progress
4.3.8.1View
Using the Storage Console
4.3.8Enclosures
Figure 4-21.List of Enclosures
Using the Storage Console
4.3.9.1View Config
4.3.9.2Reset Config
Figure 4-22.Enclosure Configuration
Figure 4-23.Default Bus Scan Type
Using the Storage Console
Changing the Default Bus Scan Method
4.3.9.3Bus Scan
Figure 4-24.Destructive Bus Scan
Using the Storage Console
Performing a Bus Scan using the Add Disks Method
Add Disks Method
Figure 4-26.Bus Scan
Using the Storage Console
Figure 4-25.Select Bus Scan Type
4-31
4.3.9.4Options
Using the Storage Console
Local Administration for NT Server
4.3.10.1Storage Console
Using the Storage Console
Remote Administration for all OSs
Using the Storage Console
4-34
RAID Features
5.1Introduction
5.1.3.4Online Capacity Expansion Without Reboot
5.1.3.2Online RAID Reconfiguration
5.1.3.3Online Volume Migration
RAID Features
After Array Expansion By Adding One Disk
RAID Features
Before Array Expansion
Figure 5-1.Array Expansion
5.1.4.1Global Hot Spare
RAID Features
5.1.3.5Array Roaming
5.1.4.2Hot Plug Disk Drive Support
5.1.5System Management
5.1.6What is RAID?
RAID Features
5.1.4.3Auto Declare Spare
5.2.1Summary of RAID Levels
5.2Overview of the RAID Subsystem
RAID Features
Table 5-1.Summary of RAID Levels
5.2.2.3RAID 5 Volume Characteristics
5.2.2.1RAID 0 Volume Characteristics
5.2.2.2RAID 1 Volume Characteristics
RAID Features
RAID Features
5.2.4RAID Configuration Parameters
5.2.2.4RAID 10 Volume Characteristics
Table 5-5.RAID 10 Volume Characteristics
5.2.5Arrays
5.2.6RAID Volumes
RAID Features
Table 5-7.Array Status
Table 5-8.RAID Volume Status
5.2.6.1RAID Volume Status
RAID Features
Table 5-9.RAID Volume Status and Array Status
Table 5-11.Physical Drive Status
RAID Features
5.2.7Physical Drive Usage
5-11
Table 5-13.Disk Actions, Usage and Status
RAID Features
Table 5-12.Physical Drive Usage
Usage
5.2.8.2Sequential Write-Back
RAID Features
5.2.8.1Downstream Write-Through
5.2.8.3Full Write-Back
5.2.9.1Striping
RAID Features
Figure 5-2.Stripes and Strips in a RAID Volume
Disk #0
5.2.9.3RAID Level 1 Example
RAID Features
5.2.9.2RAID Level 0 Example
Disk #0
Disk #0
RAID Features
5.2.9.4RAID Level 10 Example
Disk #0
Disk #0
RAID Features
5.2.9.5RAID Level 5 Example
Disk #1
RAID Features
5-18
A.1 About this Chapter
A.2 Features and Specifications
Hardware Details
Hardware Details
•Maximum of 15 Drives supported
Table A-2.Environmental Specifications
Disk Drive Connectivity
Table A-1.Hardware Architecture Features
A.3.1.1
Single-endedSE Support
A.3.1.2. SCSI Connectors
Hardware Details
Low Voltage Differential LVD Support
A.4 Regulatory Information
Hardware Details
Hardware Details
B.2 Hardware Troubleshooting
Troubleshooting Scenarios
B.1 Summary of Contents
Troubleshooting Scenarios
B.3 Software Troubleshooting
Troubleshooting Scenarios
Troubleshooting Scenarios
B.4 RAID Configuration Utility
B.5 Windows NT
STOP: 0x0000007b Inaccessible Boot device
Troubleshooting Scenarios
Troubleshooting Scenarios
5.Select O.K 6.Select O.K
B.7 Running a Browser on the Unixware Server
Troubleshooting Scenarios
Troubleshooting Scenarios
C.2 Error Messages
Error Messages Defined
C.1 Summary of Contents
C.2.2.1. High Level Errors
Error Messages Defined
Contact Technical Support
ERROR 2122: Specified file is too big
C.2.2.2. Internal Errors
Error Messages Defined
ERROR 2123: Can not open file for reading
C.2.2.3. Warning Messages
C.2.3 Firmware Update Utility FUU Error Messages
Error Messages Defined
Error Codes
Warning Codes
Error Messages Defined
Array
Glossary
Bootable Array Support
Automatic Rebuild
Event Notification
ECC Data Protection Error-CorrectingCode memory
Glossary
Full Sequential Write Cache write back
Glossary
Online RAID Reconfiguration
Operating System Service Module OSM
Parity
Selectable RAID Rebuild Rate
Glossary
SCSI Channel
SNMP
Index
Index-ii
Index
2-29, 2-43,
volumes
in RAID Configuration Utility 2-5 volume deleting
in RAID Configuration Utility 2-16 volume status
Index
Index
Index-iv
