Troubleshooting Scenarios | Intel SRCU31 manual

Troubleshooting Scenarios

B-8	Intel® Server RAID Controller U3-1 User’s Manual Rev 1.0

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Intel SRCU31 user manual Troubleshooting Scenarios

Contents

Intel Server RAID Controller U3-1 SRCU31 Intel Server RAID Controller U3-1 User’s Manual Rev Contents Exploring the Utilities Figures Intel Server RAID Controller U3-1 User’s Manual Rev Tables Intel Server RAID Controller U3-1 User’s Manual Rev Vii Viii Summary of Contents Before You Begin Canadian Users About the Documentation Product Check List Online Html DocumentationIntended Audience Documentation Hardware/Software Installation Overview Introduction Intel Server RAID Controller U3-1 Hardware Setup Hardware Requirements Installing SRCU31 into a System Intel Integrated RAID Software Setup and InstallationCreate a RAID Volume for the Operating System Software Requirements for Local Administration Setup and Installation for Microsoft Windows NT* ServerLocal versus Remote Administration Configuring Windows NT for Local Administration Quick Start Instructions Intel Integrated RAID Installer Main Menu Software Requirements Setup and Installation for Novell NetWareInstalling Novell NetWare on a RAID Volume Run Load Install Component Installation Setup and Installation for UnixWare Installing UnixWare on a RAID Volume on a Stand Alone Server Mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles Getting Help World Wide Web Telephone Technical Training and Support Advanced Installation Steps Summary of Contents Introduction RAID Configuration UtilityHow to Invoke RAID Configuration Utility RCU Number of System Drives and RAID Level # Drives in System RAID Level Proposed Keyboard Navigation RAID Configuration Utility Main MenuRAID Configuration Utility Keyboard Navigation Key Function RAID Configuration Utility RAID Level Volume Selection Creating a RAID Volume in RAID Configuration UtilityExiting RAID Configuration Utility Create a RAID 0 Volume Three or More Scsi Disk RAID Configuration Selection Choosing the RAID Volume as a Boot Device Naming the RAID VolumeChoosing the Size of the RAID Volume Create a RAID 1 Volume Create with Hot Spare Create a RAID 5 Volume with 3 Disks Volume1 Create RAID 5 Volume with 3 Disks Create a RAID 5 Volume with more than 3 Disks Create RAID 5 Volume with more than 3 Disks Custom Configuration 10. Custom Configuration 11. Custom Configuration Define Pass Through Disks Define Pass Through Disks 12. Custom Configuration Format Disks Format Disks Boot Device Select 13. Custom Configuration Boot Device Select Display Volume Information in RAID Configuration Utility Delete a RAID Volume in RAID Configuration Utility Reset an Entire Configuration in RAID Configuration Utility 15. Select RAID Volume to Delete 16. Reset Entire RAID Configuration Display Help Text Advanced RCU Keyboard Commands Advanced RAID Configuration UtilityHow to Invoke Advanced RCU Command Functionality 17. Advanced RCU Configuration Menu Intel Server RAID Controller U3-1 Setup and Installation This Section RAID Software Requirements RAID Requirements for Microsoft Windows NT ServerRAID Hardware Requirements SRCU31 Hardware Installation SRCU31 Hardware Installation Intel Integrated RAID Software Installation 20. Intel Integrated RAID Software Installer Main Menu 21. Adding Components SRCU31 Hardware Installation Advanced Installation Steps Advanced Installation Steps Advanced Installation Steps 22. Remote Administration for NT Server Setup and Installation for Microsoft Windows NT* Server Advanced Installation Steps SRCU31 Hardware Installation Unable to open Driver Could not open I2O Driver 24. WWW Service Properties Window 25. Intel Integrated RAID Software Installer Main Menu Advanced Installation Steps SRCU31 Hardware Installation TCP/IP 27. WWW Service Properties Window Advanced Installation Steps TCP/IP 28. WWW Service Properties Window Advanced Installation Steps Configuring Microsoft Windows IIS Configuring IIS 4.0 for Microsoft Windows NT Server 30. Directory Security Tab on the Scripts Properties Window 31. Authentication Methods Configuring IIS for use with Netscape Navigator 32. Internet Information Service Manager 33. WWW Service Properties Window 34. Authentication Methods 35. Add/Remove Properties Window RAID Requirements for Novell NetWare Files=30 Buffer=20 BKSTROSM.HAM SCSIOSM.HAM Nwconfig Files=30 Buffer=20 NetWare Advanced Installation Steps Uninstalling Intel Server RAID Controller U3-1 from NetWare Advanced Installation Steps RAID Requirements for UnixWare Installing UnixWare on a RAID Volume Component Packages Optional Installation Components and Preinstallation RequirementsOptional Installation Components DMI Component Component Name Path to Add in .cshrc file Launch by Typing Component Launch CommandsLaunch Storage Console SRCU31 Hardware Installation Advanced Installation Steps Launching Storage Console Mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles Launching Storage Console Uninstalling Intel Server RAID Controller U3-1 from UnixWare Support Exploring the Utilities ROM-DOS Startup Utilities ROM-DOS Startup Menu Make Diskettes Update Flash Make Diskettes Options Description Update Flash Procedure Update RAID Firmware Screen Advanced RAID Configuration Utility RAID Recovery Recover Flash Reset the Jumpers to Run mode Flash the Firmware Boot the system Your firmware has been restored Exploring the Utilities Using the Storage Console Intel Integrated RAID Software Suite Intel Integrated RAID Software Software Use Function Overview Intel Integrated RAID Software Component InstallationRAID Monitor Using RAID Monitor with NT Server DMI Monitoring DMI Installation for NetWareDMI Installation for UnixWare Overview of ISC Using Intel Server Control ISC to Monitor RAID EventsSnmp Management Managing and Monitoring via DMI Installing DMI SoftwareInstall the ISC DMI Explorer Browser Viewing Attributes Using the ISC DMI Explorer Browser to Monitor SRCU31Starting the DMI Explorer Viewing Properties Setting the View OptionsRefreshing Attributes Installation Procedure HP OpenView* Network Node Manager Integration HP OpenView Installation Operations Installation OverviewHP OpenView Installation Files Command Description Novell NetWare Getting StartedMicrosoft Windows NT Intel Integrated RAID Storage Console SCO UnixWare Category Description MenuIntel Integrated RAID Storage Console Menu RAID Volumes View/Actions Volume Configuration Global Hot Spares Create TypicalHow it Works # Available Drives in System RAID Level Selected Procedure Create Typical Step Create Custom 10. Create Typical Step Modify Volume 12. Add Volume Information 14. Modify Volume RAID Level Physical Disks 16. Physical Disk List Usage Description Physical Disk UsagePhysical Disk Actions Sheet 1 Action Usage Description Physical Disk Actions Sheet 2 Logical ArraysReplacing a Failed Drive Expand Array 18. Logical Array List Migration 19. Add Disks to Array Enclosures View Utilities View ConfigReset Config Bus Scan Changing the Default Bus Scan MethodPerforming a Bus Scan using the Destructive Method Destructive Method Performing a Bus Scan using the Add Disks Method Add Disks Method 25. Select Bus Scan Type Storage Console Management Utilities including Storage ConsoleOptions Remote Administration for all OSs Using the Storage Console Instant Availability/Background Initialization Ease of Use FeaturesThis Chapter Online Capacity Expansion Without Reboot Online RAID ReconfigurationOnline Volume Migration Before Array Expansion Global Hot Spare High Availability/RedundancyArray Roaming Hot Plug Disk Drive Support Auto Declare Spare What is RAID?System Management Summary of RAID Levels Overview of the RAID SubsystemSummary of RAID Levels RAID 1 Volume Characteristics RAID Volume CharacteristicsRAID 0 Volume Characteristics RAID 5 Volume Characteristics RAID 10 Volume Characteristics Factors to Consider When Selecting a RAID LevelRAID Configuration Parameters RAID 10 Volume Characteristics Array Status RAID Configuration Parameters Sheet 2Arrays Status Description RAID Volume Status and Array Status RAID Volume StatusRAID Volume Status RAID Volume Status Description Physical Drive Usage 10. Available Volume Actions and Volume StatusVolume Actions Volume Status 11. Physical Drive Status 12. Physical Drive Usage 13. Disk Actions, Usage and Status Sequential Write-Back CachingDownstream Write-Through Full Write-Back RAID Levels Examples Striping 14. Strip Size Availability and RAID Level RAID Level 0 ExampleRAID Level 1 Example Strip Size RAID Level 16K 32K 64K 128K RAID Level 10 Example Disk #0 Disk #1 RAID Level 5 Example Disk #0 RAID Features About this Chapter Features and SpecificationsIntel Server RAID Controller U3-1 Functions and Features Figure A-2. Intel Server RAID Controller U3-1 Adapter Card Scsi Specifics Intel Server RAID Controller U3-1 SpecificationsDisk Drive Connectivity 1.1 Drives Supported Low Voltage Differential LVD Support Scsi ConnectorsSingle-ended SE Support Server RAID Controller U3-1 Regulatory Information Support for Scsi Devices Other than Disk Drives Hardware Details Troubleshooting Scenarios Hardware Troubleshooting Troubleshooting Scenarios Software Troubleshooting Windows NT Browser Configuration During Initial Installation Stop 0x0000007b Inaccessible Boot device An error has occurred in the script on this page. Line Char Running a Browser on the Unixware Server Troubleshooting Scenarios Flash Recovery Utility FRU Error Messages Error MessagesRAID Configuration Utility Error Messages High Level Errors Error Messages Defined Internal Errors Firmware Update Utility FUU Error Messages Internal Error Codes Firmware Update Utility Errors Error Code Range = 1600 to Firmware Update Utility Warnings Error Code Range = 1750 to Error Messages Defined Array Bootable Array SupportCache mode select Automatic Rebuild Full Sequential Write Cache write back ECC Data Protection Error-Correcting Code memoryEvent Notification Full Write Cache write back SAF-TE Support Scsi Accessed Fault-Tolerant Enclosures Online RAID ReconfigurationOperating System Service Module OSM Parity Snmp Protocol Scsi ChannelSelectable RAID Rebuild Rate Storage Console Index 29,2-43,2-69 Index-iii Index-iv