Troubleshooting Scenarios
operating system. Any volumes created on drives attached to the second SRCU31 will not be recognized by the NT installation program and therefore NT cannot be installed on those volumes.
Solution: The workaround to this is to have only one SRCU31 installed (the one that hosts the volume upon which NT will be installed) during the installation of NT. The second card can be inserted and configured after NT is installed.
Another workaround is to swap the PCI slots in which the SRCU31’s are installed so that the card that houses the desired boot volume is enumerated first by the system BIOS.
The reason for the NT installation program recognizing only the first card is that the I2O miniport driver (NT installation driver used only for installing NT to a RAID volume) can only bind to one SRCU31 card at a time. This recognized card will always be the first one enumerated by (presented to) the system BIOS. Therefore NT will only see one SRCU31 until the miniport driver is replaced with the block storage OSM (after install). After NT and the Intel Integrated RAID software has been installed, NT is able to see all SRCU31’s installed in the system.
The Intel Integrated RAID software replaces the NT miniport driver (NT install driver) with the NT block storage OSM. The block storage OSM can bind to multiple cards and thus all SRCU31’s in the system can be configured and controlled. Therefore, the I2O miniport behavior is limited to the install process of the card on an SRCU31 RAID volume.
B.4 RAID Configuration Utility
Problem: An array created by the RAID Configuration Utility uses too many drives.
Solution: The RAID Configuration Utility is designed to create your first RAID volume. It automatically creates an array using up to eight available disks and places a volume on the array. If you would like a certain number of disks to be in the first array, then disable the additional disks in the system by disconnecting them from the SCSI controller or their power supply. Once you have created a volume on the remaining disks using RAID Configuration Utility, you may bring additional disks online and configure them with the SRCU31 Storage Console. See Section 4.3, “Configuring RAID Volumes Using Intel® Integrated RAID Storage Console” on page
Problem: When trying to create a volume name I receive the following error message: Internal Error 4016 - please report this error to customer support, then error 4105: Volume Creation Failed. What might be wrong?
Solution: Ensure that you create a volume name that starts with an alphanumeric character A to Z in upper or lower case. See Chapter 2, Section 2.2, RAID Configuration Utility for more details about naming RAID volumes.
B.5 Windows NT
Problem: Windows NT still shows a drive letter for a RAID volume which has been deleted.
Intel® Server RAID Controller |
