Appendix B Troubleshooting Initial Startup Problems
General Troubleshooting Tips
Troubleshooting the Power Subsystem
Check the following to help isolate a problem with the power system:
Table | Troubleshooting the Power System |
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Symptom |
| Possible Cause | Possible Solution |
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System begins power | System has failed to boot. | There is a power fault in the chassis. | |
on |
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| Note that the The system status LEDs are |
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| |
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| located on the Cisco ASR 1000 RP1 front |
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| panel. The LEDs stay amber during the |
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| entire IOS boot process and then turn |
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| green when IOS has completely booted. |
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| |
System does not | AC power cable not fully seated at | Turn the router power switch to the | |
power on. |
| system or at the wall outlet (power | standby position () and reseat the AC |
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| source). | power cable at the system or at the wall |
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| outlet (power source). |
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| DC power cable not turned on at the | Turn the router power switch to the |
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| panel board of the circuit breaker. | standby position () and locate the circuit |
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| breaker on the panel board that services |
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| the DC circuit; switch the circuit breaker |
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| to the on position. |
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| AC internal power cables are not | Turn the router power switch to the |
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| fully seated from the power supply | standby position () and remove and |
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| reinsert the power supply cable. |
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| |
System does not | DC internal power cables are not | Check that all ground cables are properly | |
power on. |
| fully seated on the terminal block. | seated in the terminal block on the DC |
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| power supply. |
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| Power source is faulty. | Turn the power source switch off, connect |
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| the power cable to another power source, |
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| if available, and turn the router power |
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| switch back on. |
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| Faulty power cable. | Turn the router power switch to the |
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| standby position (), (for DC power, also |
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| turn the circuit breaker to the Off position |
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| and tape it to that position), remove the |
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| cable and replace it. |
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| Faulty power supply. | If the system still fails to come up when |
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| the power supply is connected to a |
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| different power source with a new power |
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| cable, the power supply is probably |
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| faulty. Contact a service representative. |
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| Cisco ASR 1000 Series Aggregation Services Routers Hardware Installation and Initial Configuration Guide |
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