Digi 90000566_H manual Reset status

display

reset status

These PPP status values describe why a PPP link was terminated.

idle resets

The number of resets because the idle timeout was reached/exceeded for transmitted and received data. These idle timeouts are set by the “set pppoutbound” command. Most of the time, no idle timeout is used on transmitted data.

no carrier resets

The number resets because the carrier was dropped for any reason.

no service resets

The number of resets because the data network was not available.

Note: For Digi Cellular Family products, “no carrier” and “no service” resets indicate problems with your cellular service. “No service” resets could be cased by low signal strength. Review the signal strength and reposition the antenna or Digi device as needed. An external high-gain or directional antenna may be needed. These resets can also be due to roaming issue. To check the signal strength and current carrier settings, issue a “display mobile” command.

admin resets

The number of resets done for administrative purposes, such as issuing “kill” commands, or disconnecting a PPP session in the Web user interface’s Connections page by clicking the Disconnect button.

non-admin resets

The number of LCP termination requests made from the network; that is, the network notifies the Digi device that the PPP link is being brought down.

surelink resets

The number of resets caused by SureLink bringing down the PPP link and reestablishing it. SureLink performs three tests to monitor the integrity of the PPP link: ping, DNS, and TCP connection testing. The “set surelink” command has options for setting how these tests are performed. (see "set surelink" on page 202). If SureLink is unable to complete these tests, it concludes that the link is broken, and reestablishes the connection.

lcp keepalive resets

The number of resets caused by the LCP keepalive tests. LCP keepalive tests are similar to the SureLink link integrity monitoring tests, and perform the equivalent of a ping test for the PPP link. If the cellular network does not ping back after the number of replies specified by the number of consecutive missed replaces on the “set pppoutbound” command option “lcp_ka_max_missed_replies,” the LCP keepalive feature drops the link.

Chapter 2 Command Descriptions 33