USER’S GUIDE

To correct the problem, try the following:

a.Verify the resource type and adapter configuration settings as described in the Hardware Overview and Hardware Installation chapter.

b.Check the configuration for the LAN Adapter resource. The configuration must match the resource and its given slot number. Refer to the Configuring Resources and Lines chapter.

c.If actions a or b fail to correct this problem, check to see if the LAN adapter is properly installed in the CyberSWITCH. Refer to the Hardware Installation chapter.

d.If actions a, b, or c fail to correct this problem, the LAN adapter may be faulty. If you have a spare LAN adapter resource available, replace the faulty LAN adapter with the spare. Contact Customer Support.

CAUTION:

If at any time you need to remove the system cover, be sure to turn the system OFF and unplug it first.

WAN LINES AVAILABLE FOR USE?

VERIFYING WAN LINE AVAILABILITY

1.Determine if WAN lines are operational by viewing the system messages. At the administration console type:

dr <return>

2.For each basic rate or primary rate line configured and attached to the CyberSWITCH, the following line initialization message should be displayed among the system messages:

Data Link up: <slot #> <port #> <ces>

If this message is displayed for each configured line, then the WAN lines are available for use.

Notes: Depending on the resource switch type, the system will delay up to 2 minutes before attempting to bring up the data links.

Other messages may also be displayed with the line initialization messages.

3.If the WAN lines are NOT available, the system may display one of the following messages on the LCD:

Line (slot #, port #) down Out Svc 1 (slot #, port #)

Out Svc (2, 3, 4, or 5) (slot #, port #)

To correct the problem, try the following:

Line (slot #, port #) down:

a.Verify that the line is correctly attached to the proper system resource and port.

b.If the line was correctly attached, try restarting the system.

Out Svc 1 (slot #, port)?

(Layer 1 cannot be established, most likely due to WAN cabling problems.)

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Enterasys Networks CSX5500, CSX6000, CSX7000 manual WAN Lines Available for USE?, Verifying WAN Line Availability