USER’S GUIDE

Out Svc # (s,p)

ISDN line failure. The line connected to slot “s” port “p” is out of service for the reason indicated by # .

1 = No layer 1 sync for 5 seconds

This problem normally occurs due to WAN cabling problems.

Check your cables to make sure they are connected correctly. If the problem still occurs after you have checked all the cables, call the phone company and report the problem.

2 = No response to TEI requests

This problem normally occurs due to invalid configuration. Check your configuration using the following table:

basic rate only

line from phone

line from phone

 

company:

company

 

point-to-point

multi-point (Japan

 

 

only)

line configured on

make sure that the

change TEI to be

system:

configured system

AUTO

non-auto TEI

TEI value is 0

 

line configured on

change system TEI to

if problem happens

system:

be non-auto

for over 5 minutes,

auto TEI

 

report problem to

 

 

phone company

3 = No UA response to SABME requests; no Layer 2

This problem normally occurs due to invalid configuration. Check your configuration using the following table:

basic rate and

line from phone co:

line from phone co:

primary rate

point-to-point

multi-point (Japan

 

 

only)

line configured on

make sure that the

change TEI to be

system:

configured TEI value

AUTO

non-auto TEI

is 0

 

line configured on

change TEI to be non-

if problem happens

system:

auto

for over 5 minutes,

auto TEI

 

report problem to

 

 

phone company

4 = Network sent CAUSE - invalid SPID

This problem normally occurs due to an invalid SPID configuration.

Enter the correct SPID for the line. If you think that the correct SPID has been entered, contact your phone company.

5 = Network sent init, but no SPID configured

This problem normally occurs because the SPID was not configured. Configure the correct SPID for the line.

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