Enterasys Networks CSX5500, CSX6000, CSX7000 manual Dial OUT

VERIFYING SYSTEM OPTIONS

Dial Out

c.Enter dr at the administrative console to display the current system messages. If one of the following messages appears, the SNMP agent does not have enough memory to generate all of the Trap PDUs that need to be generated. If the “snmpOutTraps” counter is not increasing while these reports are being logged, there is an unexpected condition present within the CyberSWITCH System software. Contact Customer Support.

[SNMP] Unable to obtain an SNMP Trap queue header

[SNMP] Unable to obtain an SNMP Trap queue entry buffer

9.Are there authentication problems?

a.Enter the dr console command to display the system log. If the following message is continuously reported in the system log:

[SNMP] Authentication failure, unknown community name

The Community Name specified in the request PDUs is not recognized by the SNMP Agent. To correct this problem, use CFGEDIT to add the desired community name or change the configuration of your Network Management Station so that it uses a Commu- nity Name that is known to the CyberSWITCH.

b.If the following message is continuously reported in the system log:

[SNMP] Authentication failure, improper access rights

The Community Name specified in the request PDUs does not have the proper access rights to perform the desired request. Use CFGEDIT to change the MIB access level of the indicated Community Name to the desired access level or change the configuration of your Network Management Station so that it uses a Community Name that has the desired MIB access level.

DIAL OUT

To perform the Dial Out verification for a remote device, you need to know the configured device name associated with the device’s device table entry. Note that the device name is case sensitive. If you already know the device name, skip to step 4. Otherwise, begin the verification process with step 1.

1.Enter the Manage Mode by typing the following command at the system prompt: >manage

2.Enter the following command at the Manage Mode prompt to display the current on-node device table:

MANAGE> device

Make note of the device name for verification of the Dial Out feature.

3.Exit the Manage Mode by entering the following command: MANAGE> exit

4.The following administrative command is used to verify that the Dial Out feature is operational to a specific remote device:

call device <device name>

For example, to verify that the Dial Out feature is operational for remote device with fred as the configured device name, you would enter call device fred at the system prompt.

Central Site Remote Access Switch 459