108MERLIN II System Features | AT&T feature module 2 guide

FIGURE 2-13 The MERLIN II System Display Console in Administration Mode

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2-108MERLIN II System Features

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AT&T feature module 2 system manual 108MERLIN II System Features

Contents

Merlin 1988 AT&T Issue All Rights Reserved Contents About the Merlin II Communications System Easy to USE Efficient Cost Effective About the System Documentation Documentation Guides HOW to USESystem Manual Making Changes to a Running System? Overview Types of Voice Terminals HOW Entries are Organized General Procedures for Administration and Programming Entering and Leaving Administration Mode At an Analog Voice Terminal At a Digital Voice Terminal Account Code Entry Description Considerations Programming HOW to USEAbbreviated Ringing See Ringing Options Description Considerations Administration Allowed ListsWith a Merlin II System Display Console To Give Voice Terminals Access to Allowed Lists Touch Message Dial #4 Dial the number of the list 0 through Attendant Barge-In Description Attendant Postion Setting Description Considerations Go on to another procedure, or leave administration mode Auto Answer-AllWith a BIS-34D Console Programming HOW to USE Auto Answer-Intercom Auto Intercom Touch Auto Answer-IntercomTouch Auto Answer-Intercom again Automatic Line Selection Considerations Administration Automatic Route SelectionTie Lines Uses An alternate long distance company Merlin 11 System Features Touch Message If you enter These tables are 6-digit Administering the Pool, Absorb, and Other Digits Sections If you hear a fast busy signal again To place a outside call using ARSIf you hear a busy signal that is faster than normal Button is already on Basic Telephones Lines Behind-Switch OperationFixed Features Ringing Patterns More, BehindSw Speed Dial Access Button Touch Conference, Drop, or TransferLocal Conference, Drop, and Transfer Buttons BIS/HFAI Terminal I d g i n g Call Coverage Description Considerations Programming Call Forwarding and Follow Me Activating Call Forwarding Canceling Call ForwardingCanceling Follow Me Touch Call Forwarding Call Park Touch Call Park Call Pickup Touch Intercom-Ring or Intercom-Voice Call Pickup Groups Dial a group number 01 throughTo the button shows the appropriate code Call Report Setting the System Time and Date with a BIS-34D Console Console Specifying Call Report Options with a BIS-34D Console Outward Call Restriction. Restricts Resetting the Printer with a BIS-34D ConsoleCall Restriction Toll Call Restriction. Restricts voice Identifying Toll Types for Selected Lines Touch Speaker Touch Adm Tel M p O nTouch Speaker Touch Recall Considerations Administration Programming Centralized Programming From the administration menu, touch More, More, CntrPrg Red light next to Adm Tel goes on Button location codes for analog voice terminals Message Shift Speaker Description Considerations HOW to USE ConferenceTouch Conference Coverage Inhibit Touch DropTouch Coverage Inhibit Dialing Timeout Interval For Rotary Lines Direct Inward System Access To place a call using Disa Dial the Disa password, if required Time-keeping features Display screen S p l a y 7406D Voice Terminal with Display Display screen Merlin II System Display Console Characters at a time Display voice terminal that you are usingDisplay line can have a maximum of 16 characters. Each line Being used, the screen shows the time, day, and date Administration Mode Account Code Entry Touch Time/Timer Call CoverageCaller ID Touch Clock Functions To start the timer for calls you need to timeStop You see the following Clock Functions display Exit Clock Set Functions 930a Tue Time DayTime Set Functions 930a Tues Hour Min Set Date Month 930a Tue Timer Functions 930a 0000 Start Stop Reset Alarm Functions 930a 1030aAlarm Set Functions Hour Hour Min Min Exit Leave Word Calling Number Dialed Program Mode BlankNot Programmable Timer The Merlin II System Display Console Timer The 61 S-340 and SP-34D Voice TerminalTimer The 7406D Voice Terminal Transfer Return Identification Touch Do Not Disturb This feature remains active until youDo Not Disturb Touch Do Not Disturb again O p Extended Station Status Appropriate procedures below Select Hotel or CMS as appropriate Dial #330 Flexible Numbering 64MERLIN II System Features Block Renumbering Type in the first lowest-numbered new dial code Single Renumbering Follow Me Forced Account Code Entry Programming Dial # 22, the code for the Account Code entry feature Just follow the standard Account Code Entry procedureNumber. If your system has ARS and you get a busy signal on Procedure Group Call Distribution Touch Intercom-Voice Or Intercom-Ring E a k e r p h o n e To transfer an outside call to a Call Distribution group Group ListeningGroup Touch Transfer Voice terminals 1 through To assign voice terminals to paging groupsDial #88 Assign or remove voice terminals L d Touch Intercom-VoiceTouch Hold Hold Disconnect Interval Touch line buttons Intercom Touch Intercom-Ring To set the dial tone using a BIS-34D Console Intercom Dial ToneMatch the CO line dial tone Labels for Stations Merlin II Display Console in Administration Mode Last Number Redial Leave Word Calling Dial this Label the button Programming code7406 Display Voice Terminals Lights Speakerphone, and Microphone ButtonsLights Meaning of the Lights Turn on your Message light Message light. See Leave Word Calling Line Assignments in Behind-Switch Systems Line PickupSee Call Pickup I c e Ring Message Touch the Auto Intercom button for the voice terminal Station becomes available or try again laterFollowing codes When the copy is complete, the red light stops flashing Line Assignments in Pooled Systems Merlin II System Features I c e Lntercom Message Been labeled at the voice terminals Dial the pool code default codes are 9 and 890 throughAdministration menu Stations, Line/Pool Touch the line buttons until the correct code shows Assigning Voice Terminals Dial Access to Line Pools Touch Adm Pool Red light next to Adm Tel flashes On buttons at the voice terminals Line Assignments in Square Systems O i c e Message From Administration Menu Touch These Touch Auto Intercom Button For Voice Terminal Red light next to Adm Tel flashes Description Cons Derations HOW to USE Line Representation Line Request Touch Line button Touch Conference to return to Administration menuLoudspeaker Message Manual Signaling Touch Loudspeaker Menu-Driven Administration 108MERLIN II System Features Considerations HOW to USE Line Shift ButtonsStation Shift Buttons Conference twice Menu Selection ScreensData Entry Screens Screen Abbreviations Date Cntr-PrgData DayofWk PageZone OutOnlyOutRstr PageZn Considerations Programming HOW to USE Message Monitor-on-Hold Dial # Wait until the system beeps twice Night Service Following procedure describes Exclusion list From the administration menu, touch 118MERLIN II System Features Them from Night Service groups Enter Leave administration mode Dial #907 and wait for the beepDialing *39 Turning Night Service with Outward Restriction On and Off Making a Call Using the Password Notify Terminal Touch the Send Button for That Voice One-Touch Hold with Call Annoucement On-Hook Dialing To use One-Touch Hold with Call Announcement Group to whom you are placing an intercom callThat line Outside Auto Dial Directions under Considerations PBX, Centrex, or Custom Calling Features Personal Speed Dial Touch Select Ring Personalized RingingTouch Shift Touch Select Ring again Terminal, you will hear the ringing pattern you have chosen Pooled SystemDial #56 again See Line Assignments in Pooled Systems 132MERLIN II System Features Privacy Programming Recall Recall Time Interval Reminder Service That time every day From one day to the next Reminder is cancelledTo remove a time administered previously, touch Drop Voice terminal Setting Reminder Times from Attendant Consoles Setting Personal Reminder TimesCanceling Personal Reminder Times Reminder Set again When your voice terminal rings, lift your handset Canceling Individual Reminders from Attendant ConsolesTouch Reminder Cancel Ringing/Idle Line Preference When you receive an outside call Ringing-on-TransferTouch a line button On-Transfer or the Music-on-Hold feature Ringing Options Dial ’36 for Delayed Ring Dial *346 for Delayed RingDial *347 for Immediate Ring Saved Number Redial Saved Number Send Message Sending Messages From a BIS-34D Touch Send Message Sending a Message from a Merlin II System Display ConsoleTouch Message Status Shift 7406 Voice Terminal Shift ButtonShift Button on the Merlin II System Display Console Simultaneous Voice and Data Calls Shift Button on the Display ConsoleTo the computer To make a data call Touch either of two adjacent Auto Intercom buttonsDial #211 Wait until the system beeps twice Computer Smdr Station Message Detail Recording SpeakerphoneSee Call Report Using Group Listening Using On-Hook DialingUsing Monitor-on-Hold Description Programming HOW to USE Dial the credit card authorization code Switchhook FlashTouch-Tone Enable Pause Square Line Configuration StopwatchTouch Stopwatch System Renumbering To individual voice terminalsTouch Renumber System Size System Speed Dial Touch Conference Enter the # For a behind switch system, touch More, BehindSw System Type S t Tones Feedback Sound Meaning of the Feedback Personalized Ringing Switch, your tones will be differentIf you hear this type of tone Merlin II system places an announced intercom call to a Touch-Tone or Rotary Signaling Touch-Tone Enable Touch Touch-Tone Enable Transfer To transfer a call using Option B Transfer Return IdentificationTouch Transfer Touch Intercom-Voice From Administration menu, touch Transfer Return Interval Voice Announcement Enable/Disable To prevent voice announcements, dial *35 Voice Announcement To Busy Voice Terminal Description Administration Voice Terminal Type Volume Control Control setting on the front of the voice terminal How to Use Drawings and DiagramsAdministration Description Module Auxiliary Power UnitMuch auxiliary power the system needs With the unit Basic Telephones with Opti and Btmi 15 a basic telephone connected to an Opti And/or line pools he or she can access Telephones to the Exclusion list. See Night Service Administration Programming HOW to USE IIntercom-Voice Intercom-Ring Pool AccessDefault Main Pool Intercom-Voice Intercom-Ring Systems Control Unit Modules Only 82 responding stations Line/8-Analog Voice Terminal 408 Module has jacks for four Line 400 with TTR Module with Touch-Tone Receivers has Frequency Generator See Figure General Purpose Adapter Using Join ModeUsing Basic Mode Cordless telephones. An example is shown in Figure Using Auto Mode Speakerphone Light Volume control MicrophoneHands-Free Unit Touch Microphone When you are ready to speak again with the personTouch Speakerphone Touch Microphone again Headset and Headset Adapter Allows you to handle calls more easily. See FigureDial the outside number These protectors must be mounted indoors In-Range, Out-of-Building Voice Termianl and ProtectorsIs located Your Irob protectors Loudspeaker Paging System Music Coupler Power Failure Telephones Different line modulesOutside calls Supplemental Alert Adapter 186MERLIN II System Features Administration Mode Enter and Leave Basic Administration Procedures Administration Procedure Do This Touch # Attendant console positionTouch Auto Intercom buttons Music-on-Hold jack Dial #302 Touch line buttons Touch-Tone or rotary signalingVoice Terminal Type Setting raised plastic Voice Announcement to Busy Voice To assign Dial Access to Line Pools to Dial pool codeTo assign lines and line pools to voice Optional Systemwide Features Touch Drop Touch Message= none Touch the fixed button Conference, Transfer, or Drop Dial number of Call Pickup group 01 through Call Report To set time and date and administerCall Pickup Groups To assign voice terminals to groups To get a printout of Call Report Do This Touch Speaker Steady green on = all calls permitted unrestricted Touch Conference twice Do This Touch Message Groups Dial #906 and wait for beep To associate lines with groups forTo get a printout of Call Distribution Group Paging To assign voice terminals to groups for Creating a password Dial # Dial a 4-digit password Night Service, Enhanced To assign voice terminals toTo set up Outward Restriction by To set up an allowed list of emergency Default Dial # To suspend Night Service withService Information Dial #907 and wait for beep To record current day for Night Reminder Service Cancel Recall TimerDial number to specify timer interval To get a printout of Reminder Service Transfer Return Interval Dial #306 Administration Button Codes 18Administration Button Codes Set the Camp On return interval 20Administration Button Codes Menu-Driven Administration Procedures Menu-Driven Administration Map Menu-Driven Administration Map Behind switch system, touch More , BehindSw For a 24Menu-Driven Administration Procedures Attendant Position Setting Voice terminal line/line pool assignments Reach screen via More , Tables , ARS-6dgt 28Menu-Driven Administration Procedures Menu-Driven Administration Procedures3-29 30Menu-Driven Administration Procedures Menu-Driven Admlnlstration Procedures Reach screen via Lines, Disa Touch NoRestr for no restriction, or touch InwdOnly forInward only To put consoles into ESS Display 34Menu-Driven Administration Procedures Dial Touch Conference to return to the administration menu Touch Drop Dial * if it is a marked Dial number Voice Terminal Features and Programming Codes Voice Terminal Features Voice Terminal Features and Programming Codes Call Reporting Privacy 42Voice Terminal Features and Programming Codes Voice Terminal Status Programming Codes Other Numbers Feature Voice Terminal Programming Codes Auto Answer-All 46Voice Terminal Features and Programming Codes Index 2Index Index I 4Index