AT&T feature module 2 system manual Programming, Recall

Programming

See “Voice Terminal Features and Programming Codes” in Section 3, “Quick

Reference Guides. ”

Recall

DESCRIPTION

CONSIDERATIONS

PROGRAMMING

You can use Recall to disconnect and then begin another intercom call without hanging up. If you are on a PBX or Centrex system, you must use the Recall feature when directions tell you to include a switchhook flash.

If you have PBX, Centrex, or Custom Calling features on your voice terminal, you must touch Recall (or for digital voice terminals without a Recall button, dial #50) any time instructions call for a switchhook flash. By using the Recall button, you automatically place a specially timed pause into the system. If you press the switchhook instead, you disconnect your call.

The display console has both a Recall button and a Disconnect button. Use the Recall button to put a switchhook flash in a dialing sequence. You can touch the Disconnect button to disconnect an outside call without hanging up the handset. Then you can dial a new outside telephone number.

When you use the Recall feature, your MERLIN II system is factory-set to keep the outside line open for 450 milliseconds, the Recall Timer Interval, before the system accepts the first digit of the next telephone number you dial. If necessary, the system administrator can change the length of this timed interval. (See “Recall Timer Interval. ” ) If the interval is set too long, it may cause the system to disconnect outside calls.

If you have a digital voice terminal, you do not have a Recall button. In order to use the Recall feature, you must program a Recall button or use a dial code.

You cannot use the Recall button with outside calls if your system has Automatic Route Selection.

If you touch Recall while on a conference call in which all participants are connected to the MERLIN II system, the conference is ended, and you are connected to the intercom line that you last added to the conference. You will hear a dial tone, and you can place a new call.

For digital voice terminals, label the button and use the following procedure for programming a Recall button.

1 Enter programming mode.

2 Touch the button you want to program.

3 Dial *89.

4 Leave programming mode.

MERLIN II System Features 2-133