AT&T feature module 2 system manual Transfer Return Interval, From Administration menu, touch

Models: feature module 2

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To answer the call:

1 Lift your handset.

If a second transferred call returns to your attendant console before the first

call is answered:

The red light moves to the line button of the second call and flashes rapidly. The green light next to the Auto Intercom button for the voice termianl from which the second call is retuning flashes slowly.

If you want to check the status of the first returning transfer call:

1Without ligting the handset, touch the line button of the first call: The red light moves back to the line bytton of the first call. If the red light flashed, the call has not been answered; if the red light is steady, the call has been answered.

To a n s w e r t h e c a l l : 1 Lift your handset.

Transfer Return Interval

DESCRIPTION

When someone in the MERLIN II system transfers a call and it is not

 

answered, the call returns to the sender,

When the system is first installed,

 

it is set to return calls after four rings. You can change that setting so that

 

calls ring as many as nine times before they return to the person who has

 

transferred it. You can also choose to set the system not to return transferred

 

calls at all.

 

 

 

ADMINISTRATION

To set a Transfer Return Interval, enter administration mode and follow the

 

appropriate procedure below.

 

 

 

 

With a MERLIN II System Display Console

 

1 From

the administration menu, touch

[More] [Options], [TrRet] .

 

 

 

 

 

2 Dial number of rings (1 through 9) preferred before calls return to original

 

voice terminal. Dial 0 if transferred calls should not return.

 

3 Touch

[Enter] .

 

 

 

 

 

 

 

 

 

4 Touch Conference to return to the administration menu, or leave

 

administration mode.

 

 

 

 

With a BIS-34D Console

 

 

 

 

1 Touch Message.

 

 

 

 

2 Dial

#306.

 

 

 

 

3 Dial a code from 1 through 9 to indicate how many rings you want to

 

occur before the transferred call returns. If you do not want transferred

 

calls to return, dial 0.

 

 

 

4 If you have a printer, you can get a System Information Report that shows the number of times a transferred call rings before it returns to the original voice terminal. To get a printout, dial # 905 and wait for the beep.

2-164MERLIN II System Features

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AT&T feature module 2 system manual Transfer Return Interval, From Administration menu, touch