AT&T feature module 2 system manual L d, Touch Intercom-Voice, Touch Hold

HOW TO USE

H o l d

DESCRIPTION

CONSIDERATIONS

HOW TO USE

You can use a programmed button or use a dial code to access the Group Page feature. To use a Group Page button to make an announcement through a group of voice terminal speakers:

1 Touch the Group Page button for the group you want to page.

2 When you hear a beep, lift your handset and make the announcement

To page a group using a dial code:

1Touch Intercom-Voice.

2Lift your handset.

3Dial the code for the group you want to page.

4When you hear a beep, speak into your handset.

When you need to put someone on hold, use the Hold feature.

●When you leave a call on hold for more than a minute, your voice terminal rings to remind you the call is still on hold.

●If you are having problems with callers on hold being disconnected, or if the light next to the held call continues to flash after a person outside the system has disconnected the call, inform your system administrator. If necessary, the administrator can reset the disconnect interval for your system. (See “Hold Disconnect Interval. ” j

●If everyone in a conference call composed of people connected to the MERLIN II system, places the call on hold, the call is automatically terminated.

To place a call on hold:

1 Touch Hold.

When you put a call on hold, the green light next to the call’s line button flashes rapidly. If someone else puts a call on hold from another voice terminal, the green light flashes slowly next to the call’s line button on your voice

t e r m i n a l .

To take a call off hold:

1 Touch the call’s line button while off-hook.

The green light becomes steady.

2-74MERLIN II System Features