On-Hook Dialing

See “Speakerphone and Speaker.”

One-Touch Hold with Call Annoucement

DESCRIPTION

If the administrator has administered One-Touch Hold with Call

 

Announcement, you can put an outside call on hold and place an intercom

 

call, all with one touch. For instance, while on an outside call, you may need

 

information from a person within your system. You can do this by touching

 

the Auto Intercom button for your co-worker.

CONSIDERATIONS

This feature is useful for screening calls before passing them cm to

 

someone else in the office.

 

One-Touch Hold with Call Announcement is the most suitable option for

 

square systems, unless everyone in the system has a button for each line.

 

Behind-switch systems are factory-set for One-Touch Hold with Call

 

Announcement, and this cannot be changed.

 

Square and pooled systems are factory-set for One-Touch Transfer (One-

 

Touch Transfer allows you to transfer an outside call without an

 

announcement to someone within the system by touching the co-worker’s

 

Auto Intercom button.) They can be readministered for One-Touch Hold

 

with Call Announcement.

ADMINISTRATION

To administer One-Touch Hold with Call Announcement or change to One-

 

Touch Transfer, enter administration mode and follow the appropriate

 

procedure below.

 

With a MERLIN II System Display Console

 

1 To set the system for One-Touch Transfer, touch these buttons from the

 

administration menu: [Menu], [Options], [More], [More], [OneTouch] .

 

 

 

 

 

 

 

2 Touch the button for the option you prefer.

 

3 Touch Conference to return to the administration menu, or leave

 

administration mode.

MERLIN II System Features 2-125

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Image 131
AT&T feature module 2 system manual One-Touch Hold with Call Annoucement, On-Hook Dialing