AT&T feature module 2 system manual Touch Call Park

Call Park

DESCRIPTION	You can use the Call Park feature to put an outside or intercom call on hold
	temporarily, that is, to park the call at your own voice terminal. Then
	another person can pick the call up from any voice terminal in the system.
	The Call Park feature is especially useful in a pooled system. The attendant
	can park a call and then tell the person for whom the call is intended which
	line to pick up.
CONSIDERATIONS	To access this feature you can use a programmed Call Park button or you
	can touch Transfer and dial your own intercom number.
	When used with the Loudspeaker Page feature (see “Loudspeaker Page”),
	the Call Park feature can be particularly helpful to attendants. If the
	attendant needs to transfer a call to someone who may be in one of
	several locations, he or she can park the call and the use the loudspeaker
	system to announce the call. The person for whom the call is intended
	can use the Call Pickup feature (see “Call Pickup” ) to answer the call.
	An attendant in a square system can use Call Park to transfer a call to
	someone who doesn’t have a button for the line on which the call came
	in. The attendant parks the call and announces it through the person’s
	voice terminal speaker. The person can use Call Pickup to answer
	the call.
PROGRAMMING	To program a Call Park button, label a button, enter programming mode, and
	follow these steps:
	1 Touch the button you want to program.
	2 Dial *86.
	3 Program another feature or leave programming mode.
HOW TO USE	To park a call:
	1 Take the appropriate action:
	Touch Call Park.
	Touch Transfer, then dial your own intercom number.
	2 If you have a loudspeaker page system and want to page the person for
	whom the call is intended, follow these steps:
	a Touch Loudspeaker Page or touch Intercom-Voice, dial *99, and dial
	the Loudspeaker Page line number.
	b If you have a multizone paging system, wait for the dial tone, then
	dial the number for the appropriate zone.
	c Announce the call and tell the person you are paging to use Call
	Pickup to answer it.
	d Hang up.
	If the call is not picked up within 3 minutes, your voice terminal beeps to
	remind you that ‘the call is still parked.

MERLIN II System Features 2-27