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AT&T feature module 2 system manual 46Voice Terminal Features and Programming Codes

Models: feature module 2

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Programming Codes	Other Numbers		Feature

*210		Extended Station Status to put a voice terminal into
		standard call-handling mode from an attendant
		console

*211		Extended Station Status to put a vice terminal into
		ESS1 from an attendant console

*212		Extended Station Status to put a voice terminal into
		ESS2 from an attendant console

*301		Extended Station Status to put a voice terminal into
		ESS1 at the station

*302		Extended Station Status to put a voice terminal into
		ESS2 at the station

*341		Abbreviated Ringing
*342		No Abbreviated Ringing

*343		Enables	RLP/ILP
		(Ringing Line Preference/Idle Line Preference)
*344		Disables	RLP/ILP
*345		Ringing Options (No Ring) for all lines and line
		pools on a voice terminal
*346		Ringing Options (Delayed Ring) for all lines and
		line pools on a voice terminal
*347		Ringing Options (Immediate Ring) for all lines and
		line pools on a voice terminal

3-46Voice Terminal Features and Programming Codes

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AT&T feature module 2 system manual 46Voice Terminal Features and Programming Codes

Contents

Merlin 1988 AT&T Issue All Rights Reserved Contents About the Merlin II Communications System Easy to USE Efficient Cost EffectiveAbout the System Documentation DocumentationGuides HOW to USESystem Manual Making Changes to a Running System?Overview Types of Voice Terminals HOW Entries are OrganizedGeneral Procedures for Administration and Programming Entering and Leaving Administration ModeAt an Analog Voice Terminal At a Digital Voice TerminalAccount Code Entry Description Considerations Programming HOW to USEAbbreviated Ringing See Ringing OptionsAllowed Lists Description Considerations AdministrationWith a Merlin II System Display Console To Give Voice Terminals Access to Allowed Lists Touch Message Dial #4 Dial the number of the list 0 throughAttendant Barge-In DescriptionAttendant Postion Setting Description ConsiderationsAuto Answer-All Go on to another procedure, or leave administration modeWith a BIS-34D Console Programming HOW to USE Auto Answer-IntercomTouch Auto Answer-Intercom Auto IntercomTouch Auto Answer-Intercom again Automatic Line Selection Automatic Route Selection Considerations AdministrationTie Lines Uses An alternate long distance company Merlin 11 System Features Touch Message If you enter These tables are 6-digitAdministering the Pool, Absorb, and Other Digits Sections If you hear a fast busy signal again To place a outside call using ARSIf you hear a busy signal that is faster than normal Button is already onBasic Telephones Lines Behind-Switch OperationFixed Features Ringing PatternsMore, BehindSw Touch Conference, Drop, or Transfer Speed Dial Access ButtonLocal Conference, Drop, and Transfer Buttons BIS/HFAI Terminal I d g i n g Call Coverage Description Considerations ProgrammingCall Forwarding and Follow Me Activating Call Forwarding Canceling Call ForwardingCanceling Follow Me Touch Call ForwardingCall Park Touch Call ParkCall Pickup Touch Intercom-Ring or Intercom-VoiceDial a group number 01 through Call Pickup GroupsTo the button shows the appropriate code Call Report Setting the System Time and Date with a BIS-34D Console ConsoleSpecifying Call Report Options with a BIS-34D Console Outward Call Restriction. Restricts Resetting the Printer with a BIS-34D ConsoleCall Restriction Toll Call Restriction. Restricts voiceIdentifying Toll Types for Selected Lines Touch Speaker Touch Adm Tel M p O nTouch Speaker Touch RecallConsiderations Administration Programming Centralized Programming From the administration menu, touch More, More, CntrPrg Red light next to Adm Tel goes onButton location codes for analog voice terminals Message Shift SpeakerConference Description Considerations HOW to USETouch Conference Touch Drop Coverage InhibitTouch Coverage Inhibit Dialing Timeout Interval For Rotary Lines Direct Inward System Access To place a call using Disa Dial the Disa password, if requiredTime-keeping features Display screen S p l a y7406D Voice Terminal with Display Display screen Merlin II System Display Console Characters at a time Display voice terminal that you are usingDisplay line can have a maximum of 16 characters. Each line Being used, the screen shows the time, day, and dateAdministration Mode Account Code EntryCall Coverage Touch Time/TimerCaller ID Touch Clock Functions To start the timer for calls you need to timeStop You see the following Clock Functions displayExit Clock Set Functions 930a Tue Time DayTime Set Functions 930a Tues Hour Min Set Date Month 930a TueAlarm Functions 930a 1030a Timer Functions 930a 0000 Start Stop ResetAlarm Set Functions Hour Hour Min Min Exit Leave Word Calling Number Dialed Blank Program ModeNot Programmable Timer The Merlin II System Display Console Timer The 61 S-340 and SP-34D Voice TerminalTimer The 7406D Voice Terminal Transfer Return IdentificationTouch Do Not Disturb This feature remains active until youDo Not Disturb Touch Do Not Disturb againO p Extended Station StatusAppropriate procedures below Select Hotel or CMS as appropriateDial #330 Flexible Numbering 64MERLIN II System Features Block Renumbering Type in the first lowest-numbered new dial code Single RenumberingFollow Me Forced Account Code EntryProgramming Dial # 22, the code for the Account Code entry feature Just follow the standard Account Code Entry procedureNumber. If your system has ARS and you get a busy signal on ProcedureGroup Call Distribution Touch Intercom-Voice Or Intercom-Ring E a k e r p h o n eTo transfer an outside call to a Call Distribution group Group ListeningGroup Touch TransferVoice terminals 1 through To assign voice terminals to paging groupsDial #88 Assign or remove voice terminalsTouch Intercom-Voice L dTouch Hold Hold Disconnect Interval Touch line buttonsIntercom Touch Intercom-RingIntercom Dial Tone To set the dial tone using a BIS-34D ConsoleMatch the CO line dial tone Labels for Stations Merlin II Display Console in Administration Mode Last Number Redial Leave Word Calling Label the button Programming code Dial this7406 Display Voice Terminals Speakerphone, and Microphone Buttons LightsLights Meaning of the Lights Turn on your Message light Message light. See Leave Word CallingLine Pickup Line Assignments in Behind-Switch SystemsSee Call Pickup I c e Ring Message Station becomes available or try again later Touch the Auto Intercom button for the voice terminalFollowing codes When the copy is complete, the red light stops flashing Line Assignments in Pooled Systems Merlin II System Features I c e Lntercom Message Been labeled at the voice terminals Dial the pool code default codes are 9 and 890 throughAdministration menu Stations, Line/Pool Touch the line buttons until the correct code showsAssigning Voice Terminals Dial Access to Line Pools Touch Adm Pool Red light next to Adm Tel flashes On buttons at the voice terminals Line Assignments in Square Systems O i c e Message From Administration Menu Touch These Touch Auto Intercom Button For Voice TerminalRed light next to Adm Tel flashes Description Cons Derations HOW to USE Line Representation Line RequestTouch Line button Touch Conference to return to Administration menuLoudspeaker MessageManual Signaling Touch LoudspeakerMenu-Driven Administration 108MERLIN II System Features Line Shift Buttons Considerations HOW to USEStation Shift Buttons Menu Selection Screens Conference twiceData Entry Screens Screen Abbreviations Date Cntr-PrgData DayofWkPageZone OutOnlyOutRstr PageZnConsiderations Programming HOW to USE MessageMonitor-on-Hold Dial # Wait until the system beeps twiceNight Service Following procedure describes Exclusion list From the administration menu, touch118MERLIN II System Features Them from Night Service groups Enter Dial #907 and wait for the beep Leave administration modeDialing *39 Turning Night Service with Outward Restriction On and Off Making a Call Using the PasswordNotify Terminal Touch the Send Button for That Voice One-Touch Hold with Call Annoucement On-Hook DialingGroup to whom you are placing an intercom call To use One-Touch Hold with Call AnnouncementThat line Outside Auto Dial Directions under ConsiderationsPBX, Centrex, or Custom Calling Features Personal Speed Dial Touch Select Ring Personalized RingingTouch Shift Touch Select Ring againTerminal, you will hear the ringing pattern you have chosen Pooled SystemDial #56 again See Line Assignments in Pooled Systems132MERLIN II System Features PrivacyProgramming RecallRecall Time Interval Reminder Service That time every dayFrom one day to the next Reminder is cancelledTo remove a time administered previously, touch Drop Voice terminalSetting Reminder Times from Attendant Consoles Setting Personal Reminder TimesCanceling Personal Reminder Times Reminder Set againWhen your voice terminal rings, lift your handset Canceling Individual Reminders from Attendant ConsolesTouch Reminder Cancel Ringing/Idle Line PreferenceRinging-on-Transfer When you receive an outside callTouch a line button On-Transfer or the Music-on-Hold feature Ringing OptionsDial *346 for Delayed Ring Dial ’36 for Delayed RingDial *347 for Immediate Ring Saved Number Redial Saved NumberSend Message Sending Messages From a BIS-34DSending a Message from a Merlin II System Display Console Touch Send MessageTouch Message Status 7406 Voice Terminal Shift Button ShiftShift Button on the Merlin II System Display Console Shift Button on the Display Console Simultaneous Voice and Data CallsTo the computer To make a data call Touch either of two adjacent Auto Intercom buttonsDial #211 Wait until the system beeps twice ComputerSpeakerphone Smdr Station Message Detail RecordingSee Call Report Using Group Listening Using On-Hook DialingUsing Monitor-on-Hold Description Programming HOW to USEDial the credit card authorization code Switchhook FlashTouch-Tone Enable PauseStopwatch Square Line ConfigurationTouch Stopwatch To individual voice terminals System RenumberingTouch Renumber System Size System Speed Dial Touch Conference Enter the #For a behind switch system, touch More, BehindSw System TypeS t Tones Feedback Sound Meaning of the FeedbackPersonalized Ringing Switch, your tones will be differentIf you hear this type of tone Merlin II system places an announced intercom call to aTouch-Tone or Rotary Signaling Touch-Tone Enable Touch Touch-Tone EnableTransfer Transfer Return Identification To transfer a call using Option BTouch Transfer Touch Intercom-Voice From Administration menu, touch Transfer Return IntervalVoice Announcement Enable/Disable To prevent voice announcements, dial *35Voice Announcement To Busy Voice Terminal Description Administration Voice Terminal TypeVolume Control Control setting on the front of the voice terminalHow to Use Drawings and DiagramsAdministration DescriptionModule Auxiliary Power UnitMuch auxiliary power the system needs With the unitBasic Telephones with Opti and Btmi 15 a basic telephone connected to an OptiAnd/or line pools he or she can access Telephones to the Exclusion list. See Night ServiceAdministration Programming HOW to USE IIntercom-Voice Intercom-Ring Pool AccessDefault Main Pool Intercom-Voice Intercom-Ring SystemsControl Unit Modules Only 82 responding stationsLine/8-Analog Voice Terminal 408 Module has jacks for four Line 400 with TTR Module with Touch-Tone Receivers hasFrequency Generator See FigureGeneral Purpose Adapter Using Join ModeUsing Basic Mode Cordless telephones. An example is shown in FigureSpeakerphone Light Volume control Microphone Using Auto ModeHands-Free Unit Touch Microphone When you are ready to speak again with the personTouch Speakerphone Touch Microphone againAllows you to handle calls more easily. See Figure Headset and Headset AdapterDial the outside number These protectors must be mounted indoors In-Range, Out-of-Building Voice Termianl and ProtectorsIs located Your Irob protectorsLoudspeaker Paging System Music CouplerDifferent line modules Power Failure TelephonesOutside calls Supplemental Alert Adapter 186MERLIN II System Features Administration Mode Enter and LeaveBasic Administration Procedures Administration Procedure Do ThisTouch # Attendant console positionTouch Auto Intercom buttons Music-on-Hold jackDial #302 Touch line buttons Touch-Tone or rotary signalingVoice Terminal Type Setting raised plastic Voice Announcement to Busy VoiceDial pool code To assign Dial Access to Line Pools toTo assign lines and line pools to voice Touch Drop Touch Message Optional Systemwide Features= none Touch the fixed button Conference, Transfer, or Drop Dial number of Call Pickup group 01 through Call Report To set time and date and administerCall Pickup Groups To assign voice terminals to groups To get a printout of Call ReportDo This Touch Speaker Steady green on = all calls permitted unrestrictedTouch Conference twice Do This Touch Message Groups Dial #906 and wait for beep To associate lines with groups forTo get a printout of Call Distribution Group Paging To assign voice terminals to groups forCreating a password Dial # Dial a 4-digit password Night Service, Enhanced To assign voice terminals toTo set up Outward Restriction by To set up an allowed list of emergencyDefault Dial # To suspend Night Service withService Information Dial #907 and wait for beep To record current day for NightReminder Service Cancel Recall TimerDial number to specify timer interval To get a printout of Reminder ServiceTransfer Return Interval Dial #306Administration Button Codes 18Administration Button Codes Set the Camp On return interval 20Administration Button Codes Menu-Driven Administration Procedures Menu-Driven Administration Map Menu-Driven Administration MapBehind switch system, touch More , BehindSw For a24Menu-Driven Administration Procedures Attendant Position Setting Voice terminal line/line pool assignments Reach screen via More , Tables , ARS-6dgt 28Menu-Driven Administration Procedures Menu-Driven Administration Procedures3-29 30Menu-Driven Administration Procedures Menu-Driven Admlnlstration Procedures Touch NoRestr for no restriction, or touch InwdOnly for Reach screen via Lines, DisaInward only To put consoles into ESS Display 34Menu-Driven Administration Procedures Dial Touch Conference to return to the administration menu Touch Drop Dial * if it is a marked Dial numberVoice Terminal Features and Programming Codes Voice Terminal FeaturesVoice Terminal Features and Programming Codes Call Reporting Privacy 42Voice Terminal Features and Programming Codes Voice Terminal Status Programming Codes Other Numbers Feature Voice Terminal Programming CodesAuto Answer-All 46Voice Terminal Features and Programming Codes Index 2Index Index I 4Index