AT&T feature module 2 system manual Considerations Administration Programming, Touch Message

Models: feature module 2

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CONSIDERATIONS

ADMINISTRATION

PROGRAMMING

Calls can stay “camped” for up to five minutes without any attention from the person who originated the Camp On procedure. However, if the busy voice terminal doesn’t become available within the preset Camp On return interval, the call rings again at the originating console or voice terminal.

In order to receive a Camp On call on a particular line, the person must have that line administered to his or voice terminal.

Camp On calls function like transferred calls at the receiving voice terminal. To the caller and to other system users, Camp On calls appear to be on hold. The caller hears music while he or she is waiting, if the system has the Music-on-Hold feature.

If the voice terminal has Do Not Disturb activated, a Camp On call does not ring but the green light next to the line button flashes.

Only one Camp On call can be assigned to a particular button on a voice terminal. This is true of Pool Access buttons as well as buttons for individual lines and line pools.

The administrator can set the Camp On return interval from one to five minutes.

Enter administration mode and follow the appropriate steps below.

With a MERLIN II System Display Console

1 From the administration menu, touch [More], [Options], [CampOn] .

2 Enter the number of minutes (1 through 5) that calls should remain camped.

3 Touch [Enter]

4 Touch Conference to return to the administration menu, or leave administration mode.

With a BIS-34D Console

1 Touch Message.

2 Dial #326.

3 Dial the number of minutes (1 through 5) that calls should remain camped before returning to the originating console or voice terminal.

4 Touch Message and go on to another procedure, or leave administration mode.

To program a Camp On button, label a button, enter programming mode, and follow these steps:

1 Touch the button you want to program.

2 Dial *29.

3 Program another feature, or leave programming mode.

2-34MERLIN II System Features

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AT&T feature module 2 system manual Considerations Administration Programming, Touch Message