AT&T feature module 2 Line Assignments in Behind-Switch Systems, Line Pickup, See Call Pickup

Line Pickup

See “Call Pickup. ”

Line Assignments in Behind-Switch Systems

DESCRIPTION

CONSIDERATIONS

If your responsibilities do not include system administration, skip this information.

The MERLIN II system can be configured to operate behind a larger system. “Behind-Switch Operation” in this section of the manual explains how this type of system works.

The system automatically assigns the first line, default line 801, to all attendant consoles as their prime line. It then assigns all other lines to those consoles as secondary lines, with delayed ring. (If you have more than one attendant console, you should administer the lines so that each console has a different prime line.)

In contrast, each voice terminal is assigned a single, different line as its prime line. The system automatically assigns the prime line to the button above Intercom Voice in the leftmost column of buttons.

If any lines other than the prime line are to appear on voice terminals, you must assign them. When you assign a secondary line to a voice terminal or console, the system automatically assigns that line to the first button that doesn’t already have a line assigned to it, in the order shown in Figures 2-7 and 2-8.

●The system assigns prime lines to voice terminals in an order corresponding to their intercom numbers. It assigns the first line to the first station, second line to the second station, etc. For example, it initially assigns the first line (line 801) to the administrator/attendant console (intercom 10), line 802 to intercom number 11, etc.

●If all lines have been assigned, but there aren’t enough lines for all the voice terminals, the system does not assign any line to any voice terminal that remains.

●If a person in a behind-switch system does not have a particular line assigned to his or her voice terminal, he or she can pick up a ringing or held call on that line by using the Call Pickup feature. (See “Call Pickup.)

●When you assign a line to a voice terminal, the system automatically assigns it to the first button that doesn’t already have a line assigned to it, in the order shown in Figures 2-7 and 2-8. You can assign lines to voice terminals in a different pattern by touching the line buttons in the order in which you want them to appear.

●Assign lines to one voice terminal at a time. You cannot assign lines to a voice terminal unless it is idle, and the user cannot place or receive calls while you are assigning lines.

MERLIN II System Features 2-85