AT&T feature module 2 system manual System Speed Dial

Models: feature module 2

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System Speed Dial

DESCRIPTION

The administrator can assign System Speed Dial codes to frequently dialed

 

numbers, such as warehouse or branch office numbers or the numbers of

 

clients or vendors. The administrator then distributes the list of codes to

 

people in the office. People can place a call to one of those numbers quickly,

 

by dialing the code ( #60 through #99) or touching the button on which they

 

have programmed the code.

CONSIDERATIONS

System Speed Dial codes may be unmarked or marked. Marked codes are

 

particularly useful when the administrator wants to give users access to a

 

particular number such as an authorization code for an alternate long-

 

distance service but does not want to divulge the number.

 

 

When a person uses an unmarked System Speed code to make a call,

 

 

the Call Report (SMDR) feature prints the telephone number

 

 

represented by the System Speed Dial code, not the code itself, in the

 

 

call report. (See “Call Report. ” )

 

If a person uses a marked System Speed code to place a call, the

 

 

telephone number dialed is not recorded by the Call Report feature.

 

 

Instead, the System Speed Dial code (for example, #65) is printed,

 

 

which preserves the confidentiality of access codes and account

 

 

numbers. In order to mark a speed dial code as private, the

 

 

administrator enters a * before the telephone number when he or she

 

 

administers the code.

 

It is sometimes necessary to include a pause, stop, or switchhook flash

 

within a dialing sequence, or it may be necessary to switch from rotary to

 

Touch-Tone signals. To do so, the administrator must enter the following

 

special characters into the dialing sequence. (For more information about

 

using special characters in a dialing sequence, see “Special Characters in

 

Programmed Dialing Sequences. ” )

 

To program a pause, touch Hold.

 

To program a stop, touch Drop.

 

To program Touch-Tone Enable, touch Transfer.

 

To program a switchhook flash, touch Recall and then touch Hold.

ADMINISTRATION

To assign codes to numbers, enter administration mode and follow the

 

appropriate procedure below.

 

With a MERLIN II System Display Console

 

1 From

the

administration menu, touch [More], [SpdDial] .

 

 

 

 

 

2 Dial the System Speed Dial code (60 through 99), then dial * if it is a

 

marked code.

 

3 Touch [Enter] .

 

4 Dial

the

telephone number.

 

5 Take

the

appropriate action:

To assign a number to the next highest-numbered code, touch [Next] and repeat step 4.

2-154MERLIN II System Features

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AT&T feature module 2 system manual System Speed Dial