AT&T feature module 2 system manual Automatic Route Selection, Considerations Administration

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Automatic Route Selection

DESCRIPTION	The Automatic Route Selection (ARS) feature allows the administrator to
	specify how the system can route toll and local calls to minimize costs for the
	business. Routing calls efficiently is especially important if the system:
	● Has several different line pools, such as local, WATS, foreign exchange, or
	tie	lines.
	● Uses	an alternate long distance company.

CONSIDERATIONS

ADMINISTRATION

The system administrator determines the most efficient routes for calls to different area codes and exchanges and enters that information in the system. With ARS in place, people simply touch the Pool Access button and dial the telephone numbers they want to reach, without selecting particular line pools or dialing special routing digits. The MERLIN II system directs the call to the line pool that the administrator has designated as the best one for that type of call. If all the lines in the first-choice line pool are busy, the system routes the call to the second-choice line pool and so on.

Only systems administered as pooled systems with ARS can use this feature. See “System Type. ”

In order to administer ARS, the administrator must have a completed set of Forms for Automatic Route Selection. These forms are provided in Section 2, “Planning the System, ” in the MERLIN II System Installation and Administration Manual.

Valid digit entries for “Other Digits” (listed under the “Other Digits” heading on the “Form for Automatic Route Selection Table”) are: 0-9, *, Hold (Pause), Recall, and Transfer (Touch-Tone Enable). The # entry is not valid.

Get the planning forms for ARS.

appropriate procedure below to administer ARS:

With a MERLIN II System Display Console

1 From the administration menu, touch [More], [Tables] to reach the ARS Tables screens.

2 To specify how many tables are 6-digit tables:

aTouch [ARS-6dgt] .

bDial the number of 6-digit tables (0 through 8) and touch [Enter] .

3 To add an area code or exchange to the Area Code/Exchange section of a

table:
a On	the Tables screen, touch [ARS-Inp] .
b Dial the table number (0 through 7) and touch [Enter] .
c Dial	the entry number (00 through 99) and	touch [Enter] .
d Dial the entry (an area code or an exchange).
e For	each additional entry, touch [Next] and	dial the entry.
f Touch [E nter] .

2-14MERLIN II System Features