AT&T feature module 2 system manual Leave Word Calling, Description Considerations

Leave Word Calling

DESCRIPTION

CONSIDERATIONS

If you call someone in your MERLIN II system who has a display voice terminal, but the line is busy or the person does not answer, you can use the Deliver Message feature to leave a message that you have called. By touching a programmed Deliver Message button at your voice terminal before you hang up, you can turn on the Message light at the other person’s display voice terminal.

If you have a display voice terminal, you can view the messages that you received while you were away by touching the Message button. Messages from people in the system who have called you appear on your display unit screen. There are also Leave Word Calling features that you can use to check messages on the display unit and to have the MERLIN 11 system automatically return calls. (See also “Display Unit. ” ) Below is a fuller description of these features.

●Return Call. If you want to return the call to someone from whom you have received a message, you can automatically dial the caller’s intercom number by touching a programmed Return Call button.

●Delete Message. When you are finished with the message, cancel it from the message files by touching a programmed Delete Message button.

●Next Message. When you are ready to read another message on the display screen, touch the Next Message button.

●Scroll. If you are using a BIS-34D with display voice terminal, a 34-button Built-In Speakerphone (BIS) voice terminal or a display console, you can view the second line of the message by touching a programmed Scroll button. When you are finished reading the second line, use the Scroll feature to return to the first line of the message.

New messages are labeled with a “*. ”

Messages from the system attendant are designated by an “A” so that you can differentiate between a message from an attendant and one from someone else in the system.

If a voice terminal sends a second message to a display voice terminal, the second message overwrites the first message from that voice terminal.

To turn off the Message light, you must either delete or respond to all of the messages in the mailbox.

●The person to whom you are sending a message must have a display voice terminal. However, you do not need a display voice terminal in order to send a message.

●YOU cannot use the Leave Word Calling feature with a MERLIN 11 System Display Console.

●For the Return Call, Delete Message, Next Message, and Scroll features, you can use a dial code instead of programming a button.

●Each display voice terminal can store up to 10 messages. Once a display voice terminal has stored the maximum 10 messages, no other messages can be stored in the message files. If the receiving display voice terminal has a full mailbox, the person sending the message is alerted in one of two ways that the message has been denied.

A person who is sending a message from a voice terminal without a display hears a denial tone.

MERLIN II System Features 2-81