AT&T feature module 2 system manual Line Assignments in Pooled Systems, Description Considerations

Line Assignments in Pooled Systems

DESCRIPTION

CONSIDERATIONS

If your responsibilities do not include system administration, skip this information.

To administer lines in pooled systems, you group interchangeable outside lines into pools that people can access with a single button or a dial code on their voice terminals.

People within the system can place a call on a line in a line pool in one of three ways:

●By touching the button assigned to a particular line pool (Button Access to Line Pools) and placing the call.

●By touching a Pool Access button, dial the code of the pool best suited for this type of call (Dial Access to Line Pools), and placing the call.

●By touching a Pool Access button and placing the call (Automatic Route Selection). The system directs the call to the appropriate line pool.

With the Button Access option, people access the main pool (default pool 9, which usually contains local lines) by touching one of the two buttons to which the system assigns that pool. You can assign voice terminals access to other line pools as well, such as pools of WATS lines or FX lines. You can also assign individual lines to buttons on voice terminals,

With the Dial Access option, people can access any line pool that you assign to their voice terminals using a dial code. The user touches one of the two Pool Access buttons that the system assigns to each voice terminal. Then he or she dials the access code for any of the pools that you’ve assigned to the voice terminal. You can also assign individual lines and line pools to buttons on these voice terminals.

●The number of lines available for pooling is affected by the number of lines you must reserve for personal or special-purpose use. For example, if you have ten outside lines and two people need personal lines, there are eight lines left for pooling. If a line is assigned to a pool, it cannot be assigned to a second pool or as an individual line.

●Your system can have as many as 11 different line pools. If your business has special-purpose lines, such as WATS or FX lines, they should be assigned to separate pools. Do not mix types of lines in a pool, because people in the system cannot control which lines they get when they access the pool.

●You can assign all, some, or none of the system’s lines to a single pool, but you cannot assign any line to more than one pool.

●If your system is set for the Loudspeaker Page and the Music-on-Hold features, the loudspeaker paging system and the music source are connected to line jacks. A Loudspeaker Page line cannot be assigned to line pools, but you can assign the individual line to appropriate stations, such as attendant consoles.

●On analog voice terminals, the system automatically assigns the main pool or Pool Access to the two buttons above the Intercom buttons, and you cannot change this assignment. On the 7406 voice terminal, the main pool or Pool Access is automatically assigned to buttons in the leftmost and middle column. Figures 2-9 and 2-10 show the order in which lines are assigned to voice terminals in pooled systems.

2-90MERLIN II System Features