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AT&T feature module 2 system manual Contents

Models: feature module 2

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Contents

Section 1: Introduction

About the MERLIN II Communications System

Section 2: Reference

Overview

MERLIN II System Features

Accessory Equipment

Section 3: Quick Reference Guides

Introduction

Button Code Administration Procedures

Administration Button Codes

Menu-Driven Administration Procedures

Voice Terminal Features and Programming Codes

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AT&T feature module 2 system manual Contents

Contents

Merlin 1988 AT&T Issue All Rights Reserved Contents Easy to USE Efficient Cost Effective About the Merlin II Communications SystemDocumentation About the System DocumentationMaking Changes to a Running System? HOW to USESystem Manual GuidesOverview HOW Entries are Organized Types of Voice TerminalsEntering and Leaving Administration Mode General Procedures for Administration and ProgrammingAt a Digital Voice Terminal At an Analog Voice TerminalSee Ringing Options Description Considerations Programming HOW to USEAbbreviated Ringing Account Code EntryDescription Considerations Administration Allowed ListsWith a Merlin II System Display Console Touch Message Dial #4 Dial the number of the list 0 through To Give Voice Terminals Access to Allowed ListsDescription Attendant Barge-InDescription Considerations Attendant Postion SettingGo on to another procedure, or leave administration mode Auto Answer-AllWith a BIS-34D Console Auto Answer-Intercom Programming HOW to USEAuto Intercom Touch Auto Answer-IntercomTouch Auto Answer-Intercom again Automatic Line Selection Considerations Administration Automatic Route SelectionTie Lines Uses An alternate long distance company Merlin 11 System Features If you enter These tables are 6-digit Touch MessageAdministering the Pool, Absorb, and Other Digits Sections Button is already on To place a outside call using ARSIf you hear a busy signal that is faster than normal If you hear a fast busy signal againBasic Telephones Ringing Patterns Behind-Switch OperationFixed Features LinesMore, BehindSw Speed Dial Access Button Touch Conference, Drop, or TransferLocal Conference, Drop, and Transfer Buttons BIS/HFAI Terminal I d g i n g Description Considerations Programming Call CoverageCall Forwarding and Follow Me Touch Call Forwarding Canceling Call ForwardingCanceling Follow Me Activating Call ForwardingTouch Call Park Call ParkTouch Intercom-Ring or Intercom-Voice Call PickupCall Pickup Groups Dial a group number 01 throughTo the button shows the appropriate code Call Report Console Setting the System Time and Date with a BIS-34D ConsoleSpecifying Call Report Options with a BIS-34D Console Toll Call Restriction. Restricts voice Resetting the Printer with a BIS-34D ConsoleCall Restriction Outward Call Restriction. RestrictsIdentifying Toll Types for Selected Lines Touch Recall M p O nTouch Speaker Touch Speaker Touch Adm TelConsiderations Administration Programming Centralized Programming Red light next to Adm Tel goes on From the administration menu, touch More, More, CntrPrgButton location codes for analog voice terminals Speaker Message ShiftDescription Considerations HOW to USE ConferenceTouch Conference Coverage Inhibit Touch DropTouch Coverage Inhibit Dialing Timeout Interval For Rotary Lines Direct Inward System Access Dial the Disa password, if required To place a call using DisaS p l a y Time-keeping features Display screen7406D Voice Terminal with Display Display screen Merlin II System Display Console Being used, the screen shows the time, day, and date Display voice terminal that you are usingDisplay line can have a maximum of 16 characters. Each line Characters at a timeAccount Code Entry Administration ModeTouch Time/Timer Call CoverageCaller ID You see the following Clock Functions display To start the timer for calls you need to timeStop Touch Clock FunctionsSet Date Month 930a Tue Clock Set Functions 930a Tue Time DayTime Set Functions 930a Tues Hour Min ExitTimer Functions 930a 0000 Start Stop Reset Alarm Functions 930a 1030aAlarm Set Functions Hour Hour Min Min Exit Leave Word Calling Number Dialed Program Mode BlankNot Programmable Transfer Return Identification Timer The 61 S-340 and SP-34D Voice TerminalTimer The 7406D Voice Terminal Timer The Merlin II System Display ConsoleTouch Do Not Disturb again This feature remains active until youDo Not Disturb Touch Do Not DisturbExtended Station Status O pSelect Hotel or CMS as appropriate Appropriate procedures belowDial #330 Flexible Numbering 64MERLIN II System Features Block Renumbering Single Renumbering Type in the first lowest-numbered new dial codeForced Account Code Entry Follow MeProgramming Procedure Just follow the standard Account Code Entry procedureNumber. If your system has ARS and you get a busy signal on Dial # 22, the code for the Account Code entry featureGroup Call Distribution E a k e r p h o n e Touch Intercom-Voice Or Intercom-RingTouch Transfer Group ListeningGroup To transfer an outside call to a Call Distribution groupAssign or remove voice terminals To assign voice terminals to paging groupsDial #88 Voice terminals 1 throughL d Touch Intercom-VoiceTouch Hold Touch line buttons Hold Disconnect IntervalTouch Intercom-Ring IntercomTo set the dial tone using a BIS-34D Console Intercom Dial ToneMatch the CO line dial tone Labels for Stations Merlin II Display Console in Administration Mode Last Number Redial Leave Word Calling Dial this Label the button Programming code7406 Display Voice Terminals Lights Speakerphone, and Microphone ButtonsLights Meaning of the Lights Message light. See Leave Word Calling Turn on your Message lightLine Assignments in Behind-Switch Systems Line PickupSee Call Pickup I c e Ring Message Touch the Auto Intercom button for the voice terminal Station becomes available or try again laterFollowing codes When the copy is complete, the red light stops flashing Line Assignments in Pooled Systems Merlin II System Features I c e Lntercom Message Touch the line buttons until the correct code shows Dial the pool code default codes are 9 and 890 throughAdministration menu Stations, Line/Pool Been labeled at the voice terminalsAssigning Voice Terminals Dial Access to Line Pools Touch Adm Pool Red light next to Adm Tel flashes On buttons at the voice terminals Line Assignments in Square Systems O i c e Message Touch Auto Intercom Button For Voice Terminal From Administration Menu Touch TheseRed light next to Adm Tel flashes Line Representation Line Request Description Cons Derations HOW to USEMessage Touch Conference to return to Administration menuLoudspeaker Touch Line buttonTouch Loudspeaker Manual SignalingMenu-Driven Administration 108MERLIN II System Features Considerations HOW to USE Line Shift ButtonsStation Shift Buttons Conference twice Menu Selection ScreensData Entry Screens Screen Abbreviations DayofWk Cntr-PrgData DatePageZn OutOnlyOutRstr PageZoneMessage Considerations Programming HOW to USEDial # Wait until the system beeps twice Monitor-on-HoldNight Service Exclusion list From the administration menu, touch Following procedure describes118MERLIN II System Features Them from Night Service groups Enter Leave administration mode Dial #907 and wait for the beepDialing *39 Making a Call Using the Password Turning Night Service with Outward Restriction On and OffNotify Terminal Touch the Send Button for That Voice On-Hook Dialing One-Touch Hold with Call AnnoucementTo use One-Touch Hold with Call Announcement Group to whom you are placing an intercom callThat line Directions under Considerations Outside Auto DialPBX, Centrex, or Custom Calling Features Personal Speed Dial Touch Select Ring again Personalized RingingTouch Shift Touch Select RingSee Line Assignments in Pooled Systems Pooled SystemDial #56 again Terminal, you will hear the ringing pattern you have chosenPrivacy 132MERLIN II System FeaturesRecall ProgrammingRecall Time Interval That time every day Reminder ServiceVoice terminal Reminder is cancelledTo remove a time administered previously, touch Drop From one day to the nextReminder Set again Setting Personal Reminder TimesCanceling Personal Reminder Times Setting Reminder Times from Attendant ConsolesRinging/Idle Line Preference Canceling Individual Reminders from Attendant ConsolesTouch Reminder Cancel When your voice terminal rings, lift your handsetWhen you receive an outside call Ringing-on-TransferTouch a line button Ringing Options On-Transfer or the Music-on-Hold featureDial ’36 for Delayed Ring Dial *346 for Delayed RingDial *347 for Immediate Ring Saved Number Saved Number RedialSending Messages From a BIS-34D Send MessageTouch Send Message Sending a Message from a Merlin II System Display ConsoleTouch Message Status Shift 7406 Voice Terminal Shift ButtonShift Button on the Merlin II System Display Console Simultaneous Voice and Data Calls Shift Button on the Display ConsoleTo the computer Computer Touch either of two adjacent Auto Intercom buttonsDial #211 Wait until the system beeps twice To make a data callSmdr Station Message Detail Recording SpeakerphoneSee Call Report Description Programming HOW to USE Using On-Hook DialingUsing Monitor-on-Hold Using Group ListeningPause Switchhook FlashTouch-Tone Enable Dial the credit card authorization codeSquare Line Configuration StopwatchTouch Stopwatch System Renumbering To individual voice terminalsTouch Renumber System Size System Speed Dial Enter the # Touch ConferenceSystem Type For a behind switch system, touch More, BehindSwS t Feedback Sound Meaning of the Feedback TonesMerlin II system places an announced intercom call to a Switch, your tones will be differentIf you hear this type of tone Personalized RingingTouch-Tone or Rotary Signaling Touch Touch-Tone Enable Touch-Tone EnableTransfer To transfer a call using Option B Transfer Return IdentificationTouch Transfer Touch Intercom-Voice Transfer Return Interval From Administration menu, touchTo prevent voice announcements, dial *35 Voice Announcement Enable/DisableVoice Announcement To Busy Voice Terminal Voice Terminal Type Description AdministrationControl setting on the front of the voice terminal Volume ControlDescription Drawings and DiagramsAdministration How to UseWith the unit Auxiliary Power UnitMuch auxiliary power the system needs Module15 a basic telephone connected to an Opti Basic Telephones with Opti and BtmiTelephones to the Exclusion list. See Night Service And/or line pools he or she can accessAdministration Programming HOW to USE Systems Pool AccessDefault Main Pool Intercom-Voice Intercom-Ring IIntercom-Voice Intercom-RingOnly 82 responding stations Control Unit ModulesLine 400 with TTR Module with Touch-Tone Receivers has Line/8-Analog Voice Terminal 408 Module has jacks for fourSee Figure Frequency GeneratorCordless telephones. An example is shown in Figure Using Join ModeUsing Basic Mode General Purpose AdapterUsing Auto Mode Speakerphone Light Volume control MicrophoneHands-Free Unit Touch Microphone again When you are ready to speak again with the personTouch Speakerphone Touch MicrophoneHeadset and Headset Adapter Allows you to handle calls more easily. See FigureDial the outside number Your Irob protectors In-Range, Out-of-Building Voice Termianl and ProtectorsIs located These protectors must be mounted indoorsMusic Coupler Loudspeaker Paging SystemPower Failure Telephones Different line modulesOutside calls Supplemental Alert Adapter 186MERLIN II System Features Enter and Leave Administration ModeAdministration Procedure Do This Basic Administration ProceduresMusic-on-Hold jack Attendant console positionTouch Auto Intercom buttons Touch #Voice Announcement to Busy Voice Touch-Tone or rotary signalingVoice Terminal Type Setting raised plastic Dial #302 Touch line buttonsTo assign Dial Access to Line Pools to Dial pool codeTo assign lines and line pools to voice Optional Systemwide Features Touch Drop Touch Message= none Touch the fixed button Conference, Transfer, or Drop To get a printout of Call Report Call Report To set time and date and administerCall Pickup Groups To assign voice terminals to groups Dial number of Call Pickup group 01 throughSteady green on = all calls permitted unrestricted Do This Touch SpeakerTouch Conference twice Do This Touch Message Group Paging To assign voice terminals to groups for To associate lines with groups forTo get a printout of Call Distribution Groups Dial #906 and wait for beepTo set up an allowed list of emergency Night Service, Enhanced To assign voice terminals toTo set up Outward Restriction by Creating a password Dial # Dial a 4-digit passwordTo record current day for Night To suspend Night Service withService Information Dial #907 and wait for beep Default Dial #To get a printout of Reminder Service Recall TimerDial number to specify timer interval Reminder Service CancelDial #306 Transfer Return IntervalAdministration Button Codes 18Administration Button Codes Set the Camp On return interval 20Administration Button Codes Menu-Driven Administration Procedures Menu-Driven Administration Map Menu-Driven Administration MapFor a Behind switch system, touch More , BehindSw24Menu-Driven Administration Procedures Attendant Position Setting Voice terminal line/line pool assignments Reach screen via More , Tables , ARS-6dgt 28Menu-Driven Administration Procedures Menu-Driven Administration Procedures3-29 30Menu-Driven Administration Procedures Menu-Driven Admlnlstration Procedures Reach screen via Lines, Disa Touch NoRestr for no restriction, or touch InwdOnly forInward only To put consoles into ESS Display 34Menu-Driven Administration Procedures Dial Touch Conference to return to the administration menu Touch Drop Dial number Dial * if it is a markedVoice Terminal Features Voice Terminal Features and Programming CodesVoice Terminal Features and Programming Codes Call Reporting Privacy 42Voice Terminal Features and Programming Codes Voice Terminal Status Voice Terminal Programming Codes Programming Codes Other Numbers FeatureAuto Answer-All 46Voice Terminal Features and Programming Codes Index 2Index Index I 4Index