AT&T feature module 2 system manual Send Message, Sending Messages From a BIS-34D

Send Message

DESCRIPTION	A system attendant can turn on the Message light at the voice terminals of
	people in the MERLIN II system in order to alert them that they have a
	message.
CONSIDERATIONS	There are different procedures for turning on the Message light from a
	BIS-34D console and a MERLIN II System Display Console.
	● Only the attendant at an attendant console can turn on the Message light
	at a voice terminal without a display. For a voice terminal with a display,
	the attendant and people in the system who have a Deliver Message
	button can turn on the Message light. (See “Leave Word Calling.”)
	● Note that 5-button analog voice terminals do not have a Message button.
	Therefore, people with 5-button voice terminals must program Message
	buttons in order to have a Message light. (See “Message.”)
	● A person using a 7406 voice terminal without an attached display unit
	must program both a Message button and a Delete Message button for his
	or her voice terminal. (For information about programming a Delete
	Message button, see “Leave Word Calling. ” ) When the Message light is
	on, he or she must touch one of these buttons and then the other until the
	Message light goes off. Then the person can call a system attendant to see
	if he or she has a message waiting.
PROGRAMMING	An attendant can program a Send Message button for a MERLIN II attendant
	console, if necessary. To do so, label a button and proceed as follows:
	1 Enter programming mode.
	2 Touch the button you want to program.
	3 Dial *38.
	4 Leave programming mode.
HOW TO USE	Attendants with both types of consoles can send messages by following the
	appropriate procedure below.
	NOTE: Display voice terminals can store up to 10 messages from
	attendants and other people in the system. If a person doesn’t have a
	display, however, only the attendant can turn his or her Message
	light on and off. If you use Send Message when the person’s
	Message light is already on, it turns the light off. Therefore, you
	must check on the status of the light before sending a message to a
	voice terminal without a display.
	Sending Messages From a BIS-34D
	If the person does not have a display voice terminal, check the red light next
	to the Auto Intercom button for his or her voice terminal. If the light is on,
	the person’s Message light is already on. You do not need to do anything
	further; just save the message. If the person does have a display voice
	terminal, send the message regardless of whether or not his or her Message
	light is on.

MERLIN II System Features 2-143