Message | AT&T feature module 2 guide

FIGURE 2-10 The order in which lines and line pools are assigned to digital voice terminals.

Message

By default, the system assigns Main Pool or Pool Access to the first two line buttons. If you assign a line or line pool, it appears on the top button in the second column.

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S p e a k e r

MERLIN II System Features 2-93

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AT&T feature module 2 system manual Message

Contents

Merlin 1988 AT&T Issue All Rights Reserved Contents Easy to USE Efficient Cost Effective About the Merlin II Communications System Documentation About the System Documentation Making Changes to a Running System? HOW to USESystem Manual Guides Overview HOW Entries are Organized Types of Voice Terminals Entering and Leaving Administration Mode General Procedures for Administration and Programming At a Digital Voice Terminal At an Analog Voice Terminal See Ringing Options Description Considerations Programming HOW to USEAbbreviated Ringing Account Code Entry Description Considerations Administration Allowed ListsWith a Merlin II System Display Console Touch Message Dial #4 Dial the number of the list 0 through To Give Voice Terminals Access to Allowed Lists Description Attendant Barge-In Description Considerations Attendant Postion Setting Go on to another procedure, or leave administration mode Auto Answer-AllWith a BIS-34D Console Auto Answer-Intercom Programming HOW to USE Auto Intercom Touch Auto Answer-IntercomTouch Auto Answer-Intercom again Automatic Line Selection Considerations Administration Automatic Route SelectionTie Lines Uses An alternate long distance company Merlin 11 System Features If you enter These tables are 6-digit Touch Message Administering the Pool, Absorb, and Other Digits Sections Button is already on To place a outside call using ARSIf you hear a busy signal that is faster than normal If you hear a fast busy signal again Basic Telephones Ringing Patterns Behind-Switch OperationFixed Features Lines More, BehindSw Speed Dial Access Button Touch Conference, Drop, or TransferLocal Conference, Drop, and Transfer Buttons BIS/HFAI Terminal I d g i n g Description Considerations Programming Call Coverage Call Forwarding and Follow Me Touch Call Forwarding Canceling Call ForwardingCanceling Follow Me Activating Call Forwarding Touch Call Park Call Park Touch Intercom-Ring or Intercom-Voice Call Pickup Call Pickup Groups Dial a group number 01 throughTo the button shows the appropriate code Call Report Console Setting the System Time and Date with a BIS-34D Console Specifying Call Report Options with a BIS-34D Console Toll Call Restriction. Restricts voice Resetting the Printer with a BIS-34D ConsoleCall Restriction Outward Call Restriction. Restricts Identifying Toll Types for Selected Lines Touch Recall M p O nTouch Speaker Touch Speaker Touch Adm Tel Considerations Administration Programming Centralized Programming Red light next to Adm Tel goes on From the administration menu, touch More, More, CntrPrg Button location codes for analog voice terminals Speaker Message Shift Description Considerations HOW to USE ConferenceTouch Conference Coverage Inhibit Touch DropTouch Coverage Inhibit Dialing Timeout Interval For Rotary Lines Direct Inward System Access Dial the Disa password, if required To place a call using Disa S p l a y Time-keeping features Display screen 7406D Voice Terminal with Display Display screen Merlin II System Display Console Being used, the screen shows the time, day, and date Display voice terminal that you are usingDisplay line can have a maximum of 16 characters. Each line Characters at a time Account Code Entry Administration Mode Touch Time/Timer Call CoverageCaller ID You see the following Clock Functions display To start the timer for calls you need to timeStop Touch Clock Functions Set Date Month 930a Tue Clock Set Functions 930a Tue Time DayTime Set Functions 930a Tues Hour Min Exit Timer Functions 930a 0000 Start Stop Reset Alarm Functions 930a 1030aAlarm Set Functions Hour Hour Min Min Exit Leave Word Calling Number Dialed Program Mode BlankNot Programmable Transfer Return Identification Timer The 61 S-340 and SP-34D Voice TerminalTimer The 7406D Voice Terminal Timer The Merlin II System Display Console Touch Do Not Disturb again This feature remains active until youDo Not Disturb Touch Do Not Disturb Extended Station Status O p Select Hotel or CMS as appropriate Appropriate procedures below Dial #330 Flexible Numbering 64MERLIN II System Features Block Renumbering Single Renumbering Type in the first lowest-numbered new dial code Forced Account Code Entry Follow Me Programming Procedure Just follow the standard Account Code Entry procedureNumber. If your system has ARS and you get a busy signal on Dial # 22, the code for the Account Code entry feature Group Call Distribution E a k e r p h o n e Touch Intercom-Voice Or Intercom-Ring Touch Transfer Group ListeningGroup To transfer an outside call to a Call Distribution group Assign or remove voice terminals To assign voice terminals to paging groupsDial #88 Voice terminals 1 through L d Touch Intercom-VoiceTouch Hold Touch line buttons Hold Disconnect Interval Touch Intercom-Ring Intercom To set the dial tone using a BIS-34D Console Intercom Dial ToneMatch the CO line dial tone Labels for Stations Merlin II Display Console in Administration Mode Last Number Redial Leave Word Calling Dial this Label the button Programming code7406 Display Voice Terminals Lights Speakerphone, and Microphone ButtonsLights Meaning of the Lights Message light. See Leave Word Calling Turn on your Message light Line Assignments in Behind-Switch Systems Line PickupSee Call Pickup I c e Ring Message Touch the Auto Intercom button for the voice terminal Station becomes available or try again laterFollowing codes When the copy is complete, the red light stops flashing Line Assignments in Pooled Systems Merlin II System Features I c e Lntercom Message Touch the line buttons until the correct code shows Dial the pool code default codes are 9 and 890 throughAdministration menu Stations, Line/Pool Been labeled at the voice terminals Assigning Voice Terminals Dial Access to Line Pools Touch Adm Pool Red light next to Adm Tel flashes On buttons at the voice terminals Line Assignments in Square Systems O i c e Message Touch Auto Intercom Button For Voice Terminal From Administration Menu Touch These Red light next to Adm Tel flashes Line Representation Line Request Description Cons Derations HOW to USE Message Touch Conference to return to Administration menuLoudspeaker Touch Line button Touch Loudspeaker Manual Signaling Menu-Driven Administration 108MERLIN II System Features Considerations HOW to USE Line Shift ButtonsStation Shift Buttons Conference twice Menu Selection ScreensData Entry Screens Screen Abbreviations DayofWk Cntr-PrgData Date PageZn OutOnlyOutRstr PageZone Message Considerations Programming HOW to USE Dial # Wait until the system beeps twice Monitor-on-Hold Night Service Exclusion list From the administration menu, touch Following procedure describes 118MERLIN II System Features Them from Night Service groups Enter Leave administration mode Dial #907 and wait for the beepDialing *39 Making a Call Using the Password Turning Night Service with Outward Restriction On and Off Notify Terminal Touch the Send Button for That Voice On-Hook Dialing One-Touch Hold with Call Annoucement To use One-Touch Hold with Call Announcement Group to whom you are placing an intercom callThat line Directions under Considerations Outside Auto Dial PBX, Centrex, or Custom Calling Features Personal Speed Dial Touch Select Ring again Personalized RingingTouch Shift Touch Select Ring See Line Assignments in Pooled Systems Pooled SystemDial #56 again Terminal, you will hear the ringing pattern you have chosen Privacy 132MERLIN II System Features Recall Programming Recall Time Interval That time every day Reminder Service Voice terminal Reminder is cancelledTo remove a time administered previously, touch Drop From one day to the next Reminder Set again Setting Personal Reminder TimesCanceling Personal Reminder Times Setting Reminder Times from Attendant Consoles Ringing/Idle Line Preference Canceling Individual Reminders from Attendant ConsolesTouch Reminder Cancel When your voice terminal rings, lift your handset When you receive an outside call Ringing-on-TransferTouch a line button Ringing Options On-Transfer or the Music-on-Hold feature Dial ’36 for Delayed Ring Dial *346 for Delayed RingDial *347 for Immediate Ring Saved Number Saved Number Redial Sending Messages From a BIS-34D Send Message Touch Send Message Sending a Message from a Merlin II System Display ConsoleTouch Message Status Shift 7406 Voice Terminal Shift ButtonShift Button on the Merlin II System Display Console Simultaneous Voice and Data Calls Shift Button on the Display ConsoleTo the computer Computer Touch either of two adjacent Auto Intercom buttonsDial #211 Wait until the system beeps twice To make a data call Smdr Station Message Detail Recording SpeakerphoneSee Call Report Description Programming HOW to USE Using On-Hook DialingUsing Monitor-on-Hold Using Group Listening Pause Switchhook FlashTouch-Tone Enable Dial the credit card authorization code Square Line Configuration StopwatchTouch Stopwatch System Renumbering To individual voice terminalsTouch Renumber System Size System Speed Dial Enter the # Touch Conference System Type For a behind switch system, touch More, BehindSw S t Feedback Sound Meaning of the Feedback Tones Merlin II system places an announced intercom call to a Switch, your tones will be differentIf you hear this type of tone Personalized Ringing Touch-Tone or Rotary Signaling Touch Touch-Tone Enable Touch-Tone Enable Transfer To transfer a call using Option B Transfer Return IdentificationTouch Transfer Touch Intercom-Voice Transfer Return Interval From Administration menu, touch To prevent voice announcements, dial *35 Voice Announcement Enable/Disable Voice Announcement To Busy Voice Terminal Voice Terminal Type Description Administration Control setting on the front of the voice terminal Volume Control Description Drawings and DiagramsAdministration How to Use With the unit Auxiliary Power UnitMuch auxiliary power the system needs Module 15 a basic telephone connected to an Opti Basic Telephones with Opti and Btmi Telephones to the Exclusion list. See Night Service And/or line pools he or she can access Administration Programming HOW to USE Systems Pool AccessDefault Main Pool Intercom-Voice Intercom-Ring IIntercom-Voice Intercom-Ring Only 82 responding stations Control Unit Modules Line 400 with TTR Module with Touch-Tone Receivers has Line/8-Analog Voice Terminal 408 Module has jacks for four See Figure Frequency Generator Cordless telephones. An example is shown in Figure Using Join ModeUsing Basic Mode General Purpose Adapter Using Auto Mode Speakerphone Light Volume control MicrophoneHands-Free Unit Touch Microphone again When you are ready to speak again with the personTouch Speakerphone Touch Microphone Headset and Headset Adapter Allows you to handle calls more easily. See FigureDial the outside number Your Irob protectors In-Range, Out-of-Building Voice Termianl and ProtectorsIs located These protectors must be mounted indoors Music Coupler Loudspeaker Paging System Power Failure Telephones Different line modulesOutside calls Supplemental Alert Adapter 186MERLIN II System Features Enter and Leave Administration Mode Administration Procedure Do This Basic Administration Procedures Music-on-Hold jack Attendant console positionTouch Auto Intercom buttons Touch # Voice Announcement to Busy Voice Touch-Tone or rotary signalingVoice Terminal Type Setting raised plastic Dial #302 Touch line buttons To assign Dial Access to Line Pools to Dial pool codeTo assign lines and line pools to voice Optional Systemwide Features Touch Drop Touch Message= none Touch the fixed button Conference, Transfer, or Drop To get a printout of Call Report Call Report To set time and date and administerCall Pickup Groups To assign voice terminals to groups Dial number of Call Pickup group 01 through Steady green on = all calls permitted unrestricted Do This Touch Speaker Touch Conference twice Do This Touch Message Group Paging To assign voice terminals to groups for To associate lines with groups forTo get a printout of Call Distribution Groups Dial #906 and wait for beep To set up an allowed list of emergency Night Service, Enhanced To assign voice terminals toTo set up Outward Restriction by Creating a password Dial # Dial a 4-digit password To record current day for Night To suspend Night Service withService Information Dial #907 and wait for beep Default Dial # To get a printout of Reminder Service Recall TimerDial number to specify timer interval Reminder Service Cancel Dial #306 Transfer Return Interval Administration Button Codes 18Administration Button Codes Set the Camp On return interval 20Administration Button Codes Menu-Driven Administration Procedures Menu-Driven Administration Map Menu-Driven Administration Map For a Behind switch system, touch More , BehindSw 24Menu-Driven Administration Procedures Attendant Position Setting Voice terminal line/line pool assignments Reach screen via More , Tables , ARS-6dgt 28Menu-Driven Administration Procedures Menu-Driven Administration Procedures3-29 30Menu-Driven Administration Procedures Menu-Driven Admlnlstration Procedures Reach screen via Lines, Disa Touch NoRestr for no restriction, or touch InwdOnly forInward only To put consoles into ESS Display 34Menu-Driven Administration Procedures Dial Touch Conference to return to the administration menu Touch Drop Dial number Dial * if it is a marked Voice Terminal Features Voice Terminal Features and Programming Codes Voice Terminal Features and Programming Codes Call Reporting Privacy 42Voice Terminal Features and Programming Codes Voice Terminal Status Voice Terminal Programming Codes Programming Codes Other Numbers Feature Auto Answer-All 46Voice Terminal Features and Programming Codes Index 2Index Index I 4Index