AT&T feature module 2 Behind-Switch Operation, Lines, Fixed Features, Ringing Patterns

Models: feature module 2

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Ask your administrator whether you can use dial codes to access particular lines or line pools. If so, he or she can give you a list of codes.

For more information on using a basic telephone connected to a Basic Telephone Module, see the User’s Guide: Basic Touch-Tone and Rotary Telephones for the MERLIN II Communications System with Feature Module 2.

Behind-Switch Operation

DESCRIPTION

The MERLIN II system can be sent to operate behind another system, such as

 

a PBX or Centrex system. This operating module lets MERLIN II system

 

users take advantage of the features provided by both systems.

 

A system administered for behind-switch operation has several characteristics

 

that distinguish it from other system types, as shown below.

 

Lines

 

When a behind-switch system is first set up, the system assigns lines as

 

follows:

 

At all nonattendant stations, the system assigns a single prime line. The

 

prime line is the user’s line in the host system and rings immediately for

 

incoming calls. The user always gets connected to this line (even when it

 

is busy), unless the user manually selects a different line. The

 

administrator can assign additional, secondary lines to the voice terminal.

 

Secondary lines are initially set for delayed ring.

 

At attendant consoles, the system assigns all the outside lines to the

 

console. The first line is the prime line, and the rest are secondary lines.

 

These lines are assigned to buttons in the same order as lines assigned to

 

attendant consoles in other types of systems. By default, the prime line is

 

set for immediate ring and the secondary lines for delayed ring.

 

The default line assignments and ringing options can be changed. For

 

example, if there are two or more standard attendant consoles, the additional

 

consoles must be readministered so that each has a unique prime line. For

 

more information, see “Line Assignments in Behind-Switch Systems ‘r and

 

“Ringing Options” in this section.

 

Fixed Features

 

Touching Conference, Drop, or Transfer sends an administered signal to the

 

host switch to perform the function in the host system. To use the MERLIN

 

II system Conference, Drop, and Transfer features, you can program local

 

fixed feature buttons, as described in “Programming,” below. See “Camp

 

On” for instructions on programming and using the Camp On feature.

 

NOTE: The Hold button works the same way in both systems, so

 

there is no need to program it for local use.

 

Ringing Patterns

 

In most cases, the ringing patterns for incoming calls are different for the

 

host system that for the MERLIN 11 system. In behind-switch mode, voice

2-20MERLIN II System Features

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AT&T feature module 2 system manual Behind-Switch Operation, Lines, Fixed Features, Ringing Patterns