SMDR (Station Message Detail Recording)

See “Call Report.

Speakerphone

DESCRIPTION

CONSIDERATIONS

HOW TO USE

If your voice terminal is equipped with a speakerphone, you can conduct conversations without lifting your handset. Anyone with you can hear both sides of the conversation.

If you have a speaker, you can place a call (On-Hook Dialing) or monitor a call if you have been put on hold (Monitor-on-Hold) without lifting your handset. In order for the person at the other end to hear you, however, you must speak into your handset. With a call in progress, you can turn on your speaker to let others in your office hear the call (Group Listening).

If you have a speaker, keep these points in mind:

When you use the Monitor-on-Hold or the Group Listening feature, your speaker makes a squealing noise when the handset comes close to it. To prevent this, touch Speaker before hanging up your handset.

If you have a 7406 voice terminal, you can use the Group Listening and the On-Hook Dialing feature, but not Monitor-on-Hold.

If you have a Hands-Free Unit connected to your voice terminal, the HFU goes on when you touch an Outside Auto Dial button.

If you have a speakerphone, keep in mind that room acoustics and background noise can affect speakerphone operation. To get the best results, follow these suggestions:

place your voice terminal at least 6 inches from the edge of your desk.

Avoid placing your voice terminal in areas with high background noise such as those caused by loud voices, radios, typewriters, or other office equipment.

Avoid blocking the microphone by putting books or papers under or next to your voice terminal.

Always face your voice terminal when you are talking.

Avoid talking until the other person is done. When you both speak at the same time, transmission may be broken.

If you have trouble hearing the other person, try increasing the volume level of the speaker.

If you have a speakerphone, just touch Speakerphone to turn it on and off. The light next to the button shows whether the speakerphone is activated.

If you have a speaker, follow the procedures below to place and monitor calls on hold and to let other people with you hear the other side of the conversation.

2-148MERLIN II System Features

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AT&T feature module 2 system manual Smdr Station Message Detail Recording, Speakerphone, See Call Report