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AT&T feature module 2 system manual 1988 AT&T Issue All Rights Reserved

Models: feature module 2

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©1988 AT&T	Issue 1
All Rights Reserved	May, 1988
Printed in USA

NOTICE

The information in this document is subject to change without notice. AT&T assumes no responsibility for any errors that may appear in this document.

MERLIN is a registered trademark of AT&T

To order copies of this document, call the AT&T Customer Information Center, 1-800-432-6600 and include the document number 999-507-149 with your order.

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AT&T feature module 2 system manual 1988 AT&T Issue All Rights Reserved

Contents

Merlin 1988 AT&T Issue All Rights Reserved Contents About the Merlin II Communications System Easy to USE Efficient Cost EffectiveAbout the System Documentation DocumentationGuides HOW to USESystem Manual Making Changes to a Running System?Overview Types of Voice Terminals HOW Entries are OrganizedGeneral Procedures for Administration and Programming Entering and Leaving Administration ModeAt an Analog Voice Terminal At a Digital Voice TerminalAccount Code Entry Description Considerations Programming HOW to USEAbbreviated Ringing See Ringing OptionsWith a Merlin II System Display Console Description Considerations AdministrationAllowed Lists To Give Voice Terminals Access to Allowed Lists Touch Message Dial #4 Dial the number of the list 0 throughAttendant Barge-In DescriptionAttendant Postion Setting Description ConsiderationsWith a BIS-34D Console Go on to another procedure, or leave administration modeAuto Answer-All Programming HOW to USE Auto Answer-IntercomTouch Auto Answer-Intercom again Auto IntercomTouch Auto Answer-Intercom Automatic Line Selection Tie Lines Uses An alternate long distance company Considerations AdministrationAutomatic Route Selection Merlin 11 System Features Touch Message If you enter These tables are 6-digitAdministering the Pool, Absorb, and Other Digits Sections If you hear a fast busy signal again To place a outside call using ARSIf you hear a busy signal that is faster than normal Button is already onBasic Telephones Lines Behind-Switch OperationFixed Features Ringing PatternsMore, BehindSw Local Conference, Drop, and Transfer Buttons Speed Dial Access ButtonTouch Conference, Drop, or Transfer BIS/HFAI Terminal I d g i n g Call Coverage Description Considerations ProgrammingCall Forwarding and Follow Me Activating Call Forwarding Canceling Call ForwardingCanceling Follow Me Touch Call ForwardingCall Park Touch Call ParkCall Pickup Touch Intercom-Ring or Intercom-VoiceTo the button shows the appropriate code Call Pickup GroupsDial a group number 01 through Call Report Setting the System Time and Date with a BIS-34D Console ConsoleSpecifying Call Report Options with a BIS-34D Console Outward Call Restriction. Restricts Resetting the Printer with a BIS-34D ConsoleCall Restriction Toll Call Restriction. Restricts voiceIdentifying Toll Types for Selected Lines Touch Speaker Touch Adm Tel M p O nTouch Speaker Touch RecallConsiderations Administration Programming Centralized Programming From the administration menu, touch More, More, CntrPrg Red light next to Adm Tel goes onButton location codes for analog voice terminals Message Shift SpeakerTouch Conference Description Considerations HOW to USEConference Touch Coverage Inhibit Coverage InhibitTouch Drop Dialing Timeout Interval For Rotary Lines Direct Inward System Access To place a call using Disa Dial the Disa password, if requiredTime-keeping features Display screen S p l a y7406D Voice Terminal with Display Display screen Merlin II System Display Console Characters at a time Display voice terminal that you are usingDisplay line can have a maximum of 16 characters. Each line Being used, the screen shows the time, day, and dateAdministration Mode Account Code EntryCaller ID Touch Time/TimerCall Coverage Touch Clock Functions To start the timer for calls you need to timeStop You see the following Clock Functions displayExit Clock Set Functions 930a Tue Time DayTime Set Functions 930a Tues Hour Min Set Date Month 930a TueAlarm Set Functions Hour Hour Min Min Exit Timer Functions 930a 0000 Start Stop ResetAlarm Functions 930a 1030a Leave Word Calling Number Dialed Not Programmable Program ModeBlank Timer The Merlin II System Display Console Timer The 61 S-340 and SP-34D Voice TerminalTimer The 7406D Voice Terminal Transfer Return IdentificationTouch Do Not Disturb This feature remains active until youDo Not Disturb Touch Do Not Disturb againO p Extended Station StatusAppropriate procedures below Select Hotel or CMS as appropriateDial #330 Flexible Numbering 64MERLIN II System Features Block Renumbering Type in the first lowest-numbered new dial code Single RenumberingFollow Me Forced Account Code EntryProgramming Dial # 22, the code for the Account Code entry feature Just follow the standard Account Code Entry procedureNumber. If your system has ARS and you get a busy signal on ProcedureGroup Call Distribution Touch Intercom-Voice Or Intercom-Ring E a k e r p h o n eTo transfer an outside call to a Call Distribution group Group ListeningGroup Touch TransferVoice terminals 1 through To assign voice terminals to paging groupsDial #88 Assign or remove voice terminalsTouch Hold L dTouch Intercom-Voice Hold Disconnect Interval Touch line buttonsIntercom Touch Intercom-RingMatch the CO line dial tone To set the dial tone using a BIS-34D ConsoleIntercom Dial Tone Labels for Stations Merlin II Display Console in Administration Mode Last Number Redial Leave Word Calling 7406 Display Voice Terminals Dial thisLabel the button Programming code Lights Meaning of the Lights LightsSpeakerphone, and Microphone Buttons Turn on your Message light Message light. See Leave Word CallingSee Call Pickup Line Assignments in Behind-Switch SystemsLine Pickup I c e Ring Message Following codes Touch the Auto Intercom button for the voice terminalStation becomes available or try again later When the copy is complete, the red light stops flashing Line Assignments in Pooled Systems Merlin II System Features I c e Lntercom Message Been labeled at the voice terminals Dial the pool code default codes are 9 and 890 throughAdministration menu Stations, Line/Pool Touch the line buttons until the correct code showsAssigning Voice Terminals Dial Access to Line Pools Touch Adm Pool Red light next to Adm Tel flashes On buttons at the voice terminals Line Assignments in Square Systems O i c e Message From Administration Menu Touch These Touch Auto Intercom Button For Voice TerminalRed light next to Adm Tel flashes Description Cons Derations HOW to USE Line Representation Line RequestTouch Line button Touch Conference to return to Administration menuLoudspeaker MessageManual Signaling Touch LoudspeakerMenu-Driven Administration 108MERLIN II System Features Station Shift Buttons Considerations HOW to USELine Shift Buttons Data Entry Screens Conference twiceMenu Selection Screens Screen Abbreviations Date Cntr-PrgData DayofWkPageZone OutOnlyOutRstr PageZnConsiderations Programming HOW to USE MessageMonitor-on-Hold Dial # Wait until the system beeps twiceNight Service Following procedure describes Exclusion list From the administration menu, touch118MERLIN II System Features Them from Night Service groups Enter Dialing *39 Leave administration modeDial #907 and wait for the beep Turning Night Service with Outward Restriction On and Off Making a Call Using the PasswordNotify Terminal Touch the Send Button for That Voice One-Touch Hold with Call Annoucement On-Hook DialingThat line To use One-Touch Hold with Call AnnouncementGroup to whom you are placing an intercom call Outside Auto Dial Directions under ConsiderationsPBX, Centrex, or Custom Calling Features Personal Speed Dial Touch Select Ring Personalized RingingTouch Shift Touch Select Ring againTerminal, you will hear the ringing pattern you have chosen Pooled SystemDial #56 again See Line Assignments in Pooled Systems132MERLIN II System Features PrivacyProgramming RecallRecall Time Interval Reminder Service That time every dayFrom one day to the next Reminder is cancelledTo remove a time administered previously, touch Drop Voice terminalSetting Reminder Times from Attendant Consoles Setting Personal Reminder TimesCanceling Personal Reminder Times Reminder Set againWhen your voice terminal rings, lift your handset Canceling Individual Reminders from Attendant ConsolesTouch Reminder Cancel Ringing/Idle Line PreferenceTouch a line button When you receive an outside callRinging-on-Transfer On-Transfer or the Music-on-Hold feature Ringing OptionsDial *347 for Immediate Ring Dial ’36 for Delayed RingDial *346 for Delayed Ring Saved Number Redial Saved NumberSend Message Sending Messages From a BIS-34DTouch Message Status Touch Send MessageSending a Message from a Merlin II System Display Console Shift Button on the Merlin II System Display Console Shift7406 Voice Terminal Shift Button To the computer Simultaneous Voice and Data CallsShift Button on the Display Console To make a data call Touch either of two adjacent Auto Intercom buttonsDial #211 Wait until the system beeps twice ComputerSee Call Report Smdr Station Message Detail RecordingSpeakerphone Using Group Listening Using On-Hook DialingUsing Monitor-on-Hold Description Programming HOW to USEDial the credit card authorization code Switchhook FlashTouch-Tone Enable PauseTouch Stopwatch Square Line ConfigurationStopwatch Touch Renumber System RenumberingTo individual voice terminals System Size System Speed Dial Touch Conference Enter the #For a behind switch system, touch More, BehindSw System TypeS t Tones Feedback Sound Meaning of the FeedbackPersonalized Ringing Switch, your tones will be differentIf you hear this type of tone Merlin II system places an announced intercom call to aTouch-Tone or Rotary Signaling Touch-Tone Enable Touch Touch-Tone EnableTransfer Touch Transfer Touch Intercom-Voice To transfer a call using Option BTransfer Return Identification From Administration menu, touch Transfer Return IntervalVoice Announcement Enable/Disable To prevent voice announcements, dial *35Voice Announcement To Busy Voice Terminal Description Administration Voice Terminal TypeVolume Control Control setting on the front of the voice terminalHow to Use Drawings and DiagramsAdministration DescriptionModule Auxiliary Power UnitMuch auxiliary power the system needs With the unitBasic Telephones with Opti and Btmi 15 a basic telephone connected to an OptiAnd/or line pools he or she can access Telephones to the Exclusion list. See Night ServiceAdministration Programming HOW to USE IIntercom-Voice Intercom-Ring Pool AccessDefault Main Pool Intercom-Voice Intercom-Ring SystemsControl Unit Modules Only 82 responding stationsLine/8-Analog Voice Terminal 408 Module has jacks for four Line 400 with TTR Module with Touch-Tone Receivers hasFrequency Generator See FigureGeneral Purpose Adapter Using Join ModeUsing Basic Mode Cordless telephones. An example is shown in FigureHands-Free Unit Using Auto ModeSpeakerphone Light Volume control Microphone Touch Microphone When you are ready to speak again with the personTouch Speakerphone Touch Microphone againDial the outside number Headset and Headset AdapterAllows you to handle calls more easily. See Figure These protectors must be mounted indoors In-Range, Out-of-Building Voice Termianl and ProtectorsIs located Your Irob protectorsLoudspeaker Paging System Music CouplerOutside calls Power Failure TelephonesDifferent line modules Supplemental Alert Adapter 186MERLIN II System Features Administration Mode Enter and LeaveBasic Administration Procedures Administration Procedure Do ThisTouch # Attendant console positionTouch Auto Intercom buttons Music-on-Hold jackDial #302 Touch line buttons Touch-Tone or rotary signalingVoice Terminal Type Setting raised plastic Voice Announcement to Busy VoiceTo assign lines and line pools to voice To assign Dial Access to Line Pools toDial pool code = none Optional Systemwide FeaturesTouch Drop Touch Message Touch the fixed button Conference, Transfer, or Drop Dial number of Call Pickup group 01 through Call Report To set time and date and administerCall Pickup Groups To assign voice terminals to groups To get a printout of Call ReportDo This Touch Speaker Steady green on = all calls permitted unrestrictedTouch Conference twice Do This Touch Message Groups Dial #906 and wait for beep To associate lines with groups forTo get a printout of Call Distribution Group Paging To assign voice terminals to groups forCreating a password Dial # Dial a 4-digit password Night Service, Enhanced To assign voice terminals toTo set up Outward Restriction by To set up an allowed list of emergencyDefault Dial # To suspend Night Service withService Information Dial #907 and wait for beep To record current day for NightReminder Service Cancel Recall TimerDial number to specify timer interval To get a printout of Reminder ServiceTransfer Return Interval Dial #306Administration Button Codes 18Administration Button Codes Set the Camp On return interval 20Administration Button Codes Menu-Driven Administration Procedures Menu-Driven Administration Map Menu-Driven Administration MapBehind switch system, touch More , BehindSw For a24Menu-Driven Administration Procedures Attendant Position Setting Voice terminal line/line pool assignments Reach screen via More , Tables , ARS-6dgt 28Menu-Driven Administration Procedures Menu-Driven Administration Procedures3-29 30Menu-Driven Administration Procedures Menu-Driven Admlnlstration Procedures Inward only Reach screen via Lines, DisaTouch NoRestr for no restriction, or touch InwdOnly for To put consoles into ESS Display 34Menu-Driven Administration Procedures Dial Touch Conference to return to the administration menu Touch Drop Dial * if it is a marked Dial numberVoice Terminal Features and Programming Codes Voice Terminal FeaturesVoice Terminal Features and Programming Codes Call Reporting Privacy 42Voice Terminal Features and Programming Codes Voice Terminal Status Programming Codes Other Numbers Feature Voice Terminal Programming CodesAuto Answer-All 46Voice Terminal Features and Programming Codes Index 2Index Index I 4Index