Merlin
1988 AT&T Issue All Rights Reserved
Contents
Easy to USE Efficient Cost Effective
About the Merlin II Communications System
Documentation
About the System Documentation
Making Changes to a Running System?
HOW to USE
System Manual
Guides
Overview
HOW Entries are Organized
Types of Voice Terminals
Entering and Leaving Administration Mode
General Procedures for Administration and Programming
At a Digital Voice Terminal
At an Analog Voice Terminal
See Ringing Options
Description Considerations Programming HOW to USE
Abbreviated Ringing
Account Code Entry
With a Merlin II System Display Console
Description Considerations Administration
Allowed Lists
Touch Message Dial #4 Dial the number of the list 0 through
To Give Voice Terminals Access to Allowed Lists
Description
Attendant Barge-In
Description Considerations
Attendant Postion Setting
With a BIS-34D Console
Go on to another procedure, or leave administration mode
Auto Answer-All
Auto Answer-Intercom
Programming HOW to USE
Touch Auto Answer-Intercom again
Auto Intercom
Touch Auto Answer-Intercom
Automatic Line Selection
Tie Lines Uses An alternate long distance company
Considerations Administration
Automatic Route Selection
Merlin 11 System Features
If you enter These tables are 6-digit
Touch Message
Administering the Pool, Absorb, and Other Digits Sections
Button is already on
To place a outside call using ARS
If you hear a busy signal that is faster than normal
If you hear a fast busy signal again
Basic Telephones
Ringing Patterns
Behind-Switch Operation
Fixed Features
Lines
More, BehindSw
Local Conference, Drop, and Transfer Buttons
Speed Dial Access Button
Touch Conference, Drop, or Transfer
BIS/HFAI Terminal I d g i n g
Description Considerations Programming
Call Coverage
Call Forwarding and Follow Me
Touch Call Forwarding
Canceling Call Forwarding
Canceling Follow Me
Activating Call Forwarding
Touch Call Park
Call Park
Touch Intercom-Ring or Intercom-Voice
Call Pickup
To the button shows the appropriate code
Call Pickup Groups
Dial a group number 01 through
Call Report
Console
Setting the System Time and Date with a BIS-34D Console
Specifying Call Report Options with a BIS-34D Console
Toll Call Restriction. Restricts voice
Resetting the Printer with a BIS-34D Console
Call Restriction
Outward Call Restriction. Restricts
Identifying Toll Types for Selected Lines
Touch Recall
M p O n
Touch Speaker
Touch Speaker Touch Adm Tel
Considerations Administration Programming
Centralized Programming
Red light next to Adm Tel goes on
From the administration menu, touch More, More, CntrPrg
Button location codes for analog voice terminals
Speaker
Message Shift
Touch Conference
Description Considerations HOW to USE
Conference
Touch Coverage Inhibit
Coverage Inhibit
Touch Drop
Dialing Timeout Interval For Rotary Lines
Direct Inward System Access
Dial the Disa password, if required
To place a call using Disa
S p l a y
Time-keeping features Display screen
7406D Voice Terminal with Display Display screen
Merlin II System Display Console
Being used, the screen shows the time, day, and date
Display voice terminal that you are using
Display line can have a maximum of 16 characters. Each line
Characters at a time
Account Code Entry
Administration Mode
Caller ID
Touch Time/Timer
Call Coverage
You see the following Clock Functions display
To start the timer for calls you need to time
Stop
Touch Clock Functions
Set Date Month 930a Tue
Clock Set Functions 930a Tue Time Day
Time Set Functions 930a Tues Hour Min
Exit
Alarm Set Functions Hour Hour Min Min Exit
Timer Functions 930a 0000 Start Stop Reset
Alarm Functions 930a 1030a
Leave Word Calling
Number Dialed
Not Programmable
Program Mode
Blank
Transfer Return Identification
Timer The 61 S-340 and SP-34D Voice Terminal
Timer The 7406D Voice Terminal
Timer The Merlin II System Display Console
Touch Do Not Disturb again
This feature remains active until you
Do Not Disturb
Touch Do Not Disturb
Extended Station Status
O p
Select Hotel or CMS as appropriate
Appropriate procedures below
Dial #330
Flexible Numbering
64MERLIN II System Features
Block Renumbering
Single Renumbering
Type in the first lowest-numbered new dial code
Forced Account Code Entry
Follow Me
Programming
Procedure
Just follow the standard Account Code Entry procedure
Number. If your system has ARS and you get a busy signal on
Dial # 22, the code for the Account Code entry feature
Group Call Distribution
E a k e r p h o n e
Touch Intercom-Voice Or Intercom-Ring
Touch Transfer
Group Listening
Group
To transfer an outside call to a Call Distribution group
Assign or remove voice terminals
To assign voice terminals to paging groups
Dial #88
Voice terminals 1 through
Touch Hold
L d
Touch Intercom-Voice
Touch line buttons
Hold Disconnect Interval
Touch Intercom-Ring
Intercom
Match the CO line dial tone
To set the dial tone using a BIS-34D Console
Intercom Dial Tone
Labels for Stations
Merlin II Display Console in Administration Mode
Last Number Redial
Leave Word Calling
7406 Display Voice Terminals
Dial this
Label the button Programming code
Lights Meaning of the Lights
Lights
Speakerphone, and Microphone Buttons
Message light. See Leave Word Calling
Turn on your Message light
See Call Pickup
Line Assignments in Behind-Switch Systems
Line Pickup
I c e
Ring Message
Following codes
Touch the Auto Intercom button for the voice terminal
Station becomes available or try again later
When the copy is complete, the red light stops flashing
Line Assignments in Pooled Systems
Merlin II System Features
I c e Lntercom
Message
Touch the line buttons until the correct code shows
Dial the pool code default codes are 9 and 890 through
Administration menu Stations, Line/Pool
Been labeled at the voice terminals
Assigning Voice Terminals Dial Access to Line Pools
Touch Adm Pool
Red light next to Adm Tel flashes
On buttons at the voice terminals
Line Assignments in Square Systems
O i c e
Message
Touch Auto Intercom Button For Voice Terminal
From Administration Menu Touch These
Red light next to Adm Tel flashes
Line Representation Line Request
Description Cons Derations HOW to USE
Message
Touch Conference to return to Administration menu
Loudspeaker
Touch Line button
Touch Loudspeaker
Manual Signaling
Menu-Driven Administration
108MERLIN II System Features
Station Shift Buttons
Considerations HOW to USE
Line Shift Buttons
Data Entry Screens
Conference twice
Menu Selection Screens
Screen Abbreviations
DayofWk
Cntr-Prg
Data
Date
PageZn
OutOnly
OutRstr
PageZone
Message
Considerations Programming HOW to USE
Dial # Wait until the system beeps twice
Monitor-on-Hold
Night Service
Exclusion list From the administration menu, touch
Following procedure describes
118MERLIN II System Features
Them from Night Service groups
Enter
Dialing *39
Leave administration mode
Dial #907 and wait for the beep
Making a Call Using the Password
Turning Night Service with Outward Restriction On and Off
Notify
Terminal Touch the Send Button for That Voice
On-Hook Dialing
One-Touch Hold with Call Annoucement
That line
To use One-Touch Hold with Call Announcement
Group to whom you are placing an intercom call
Directions under Considerations
Outside Auto Dial
PBX, Centrex, or Custom Calling Features
Personal Speed Dial
Touch Select Ring again
Personalized Ringing
Touch Shift
Touch Select Ring
See Line Assignments in Pooled Systems
Pooled System
Dial #56 again
Terminal, you will hear the ringing pattern you have chosen
Privacy
132MERLIN II System Features
Recall
Programming
Recall Time Interval
That time every day
Reminder Service
Voice terminal
Reminder is cancelled
To remove a time administered previously, touch Drop
From one day to the next
Reminder Set again
Setting Personal Reminder Times
Canceling Personal Reminder Times
Setting Reminder Times from Attendant Consoles
Ringing/Idle Line Preference
Canceling Individual Reminders from Attendant Consoles
Touch Reminder Cancel
When your voice terminal rings, lift your handset
Touch a line button
When you receive an outside call
Ringing-on-Transfer
Ringing Options
On-Transfer or the Music-on-Hold feature
Dial *347 for Immediate Ring
Dial ’36 for Delayed Ring
Dial *346 for Delayed Ring
Saved Number
Saved Number Redial
Sending Messages From a BIS-34D
Send Message
Touch Message Status
Touch Send Message
Sending a Message from a Merlin II System Display Console
Shift Button on the Merlin II System Display Console
Shift
7406 Voice Terminal Shift Button
To the computer
Simultaneous Voice and Data Calls
Shift Button on the Display Console
Computer
Touch either of two adjacent Auto Intercom buttons
Dial #211 Wait until the system beeps twice
To make a data call
See Call Report
Smdr Station Message Detail Recording
Speakerphone
Description Programming HOW to USE
Using On-Hook Dialing
Using Monitor-on-Hold
Using Group Listening
Pause
Switchhook Flash
Touch-Tone Enable
Dial the credit card authorization code
Touch Stopwatch
Square Line Configuration
Stopwatch
Touch Renumber
System Renumbering
To individual voice terminals
System Size
System Speed Dial
Enter the #
Touch Conference
System Type
For a behind switch system, touch More, BehindSw
S t
Feedback Sound Meaning of the Feedback
Tones
Merlin II system places an announced intercom call to a
Switch, your tones will be different
If you hear this type of tone
Personalized Ringing
Touch-Tone or Rotary Signaling
Touch Touch-Tone Enable
Touch-Tone Enable
Transfer
Touch Transfer Touch Intercom-Voice
To transfer a call using Option B
Transfer Return Identification
Transfer Return Interval
From Administration menu, touch
To prevent voice announcements, dial *35
Voice Announcement Enable/Disable
Voice Announcement To Busy Voice Terminal
Voice Terminal Type
Description Administration
Control setting on the front of the voice terminal
Volume Control
Description
Drawings and Diagrams
Administration
How to Use
With the unit
Auxiliary Power Unit
Much auxiliary power the system needs
Module
15 a basic telephone connected to an Opti
Basic Telephones with Opti and Btmi
Telephones to the Exclusion list. See Night Service
And/or line pools he or she can access
Administration Programming HOW to USE
Systems
Pool Access
Default Main Pool Intercom-Voice Intercom-Ring
IIntercom-Voice Intercom-Ring
Only 82 responding stations
Control Unit Modules
Line 400 with TTR Module with Touch-Tone Receivers has
Line/8-Analog Voice Terminal 408 Module has jacks for four
See Figure
Frequency Generator
Cordless telephones. An example is shown in Figure
Using Join Mode
Using Basic Mode
General Purpose Adapter
Hands-Free Unit
Using Auto Mode
Speakerphone Light Volume control Microphone
Touch Microphone again
When you are ready to speak again with the person
Touch Speakerphone
Touch Microphone
Dial the outside number
Headset and Headset Adapter
Allows you to handle calls more easily. See Figure
Your Irob protectors
In-Range, Out-of-Building Voice Termianl and Protectors
Is located
These protectors must be mounted indoors
Music Coupler
Loudspeaker Paging System
Outside calls
Power Failure Telephones
Different line modules
Supplemental Alert Adapter
186MERLIN II System Features
Enter and Leave
Administration Mode
Administration Procedure Do This
Basic Administration Procedures
Music-on-Hold jack
Attendant console position
Touch Auto Intercom buttons
Touch #
Voice Announcement to Busy Voice
Touch-Tone or rotary signaling
Voice Terminal Type Setting raised plastic
Dial #302 Touch line buttons
To assign lines and line pools to voice
To assign Dial Access to Line Pools to
Dial pool code
= none
Optional Systemwide Features
Touch Drop Touch Message
Touch the fixed button Conference, Transfer, or Drop
To get a printout of Call Report
Call Report To set time and date and administer
Call Pickup Groups To assign voice terminals to groups
Dial number of Call Pickup group 01 through
Steady green on = all calls permitted unrestricted
Do This Touch Speaker
Touch Conference twice
Do This Touch Message
Group Paging To assign voice terminals to groups for
To associate lines with groups for
To get a printout of Call Distribution
Groups Dial #906 and wait for beep
To set up an allowed list of emergency
Night Service, Enhanced To assign voice terminals to
To set up Outward Restriction by
Creating a password Dial # Dial a 4-digit password
To record current day for Night
To suspend Night Service with
Service Information Dial #907 and wait for beep
Default Dial #
To get a printout of Reminder Service
Recall Timer
Dial number to specify timer interval
Reminder Service Cancel
Dial #306
Transfer Return Interval
Administration Button Codes
18Administration Button Codes
Set the Camp On return interval
20Administration Button Codes
Menu-Driven Administration Procedures
Menu-Driven Administration Map
Menu-Driven Administration Map
For a
Behind switch system, touch More , BehindSw
24Menu-Driven Administration Procedures
Attendant Position Setting
Voice terminal line/line pool assignments
Reach screen via More , Tables , ARS-6dgt
28Menu-Driven Administration Procedures
Menu-Driven Administration Procedures3-29
30Menu-Driven Administration Procedures
Menu-Driven Admlnlstration Procedures
Inward only
Reach screen via Lines, Disa
Touch NoRestr for no restriction, or touch InwdOnly for
To put consoles into ESS Display
34Menu-Driven Administration Procedures
Dial Touch Conference to return to the administration menu
Touch Drop
Dial number
Dial * if it is a marked
Voice Terminal Features
Voice Terminal Features and Programming Codes
Voice Terminal Features and Programming Codes
Call Reporting
Privacy
42Voice Terminal Features and Programming Codes
Voice Terminal Status
Voice Terminal Programming Codes
Programming Codes Other Numbers Feature
Auto Answer-All
46Voice Terminal Features and Programming Codes
Index
2Index
Index I
4Index