The main points to consider in providing a good solution are:
•Time taken to back up and restore data
•Impact to system, if doing online backup
•Ability to recover individual files or databases as required
•Cost of recovering files and databases
•Tape device to use
•Network infrastructure - if backing up across a network
•Size of databases and growth rate
•Tape backup software to use
•Storage of backup media
•Testing of recovery procedures
•Scheduling of full backups
•Scheduling of incremental backups - if used
•Disaster recovery plans
•Documentation of all the above
As you can see from the list above, this is not a simple task. Great care must be taken to ensure the right backup and recovery procedures are used, and documented which meet the individual circumstances of the customer’s requirements.
It is sufficient that you have a basic understanding of what is required to fulfill the needs of an IBM and J.D. Edwards’ OneWorld solution. For particular customer needs, it is recommended that you consult a qualified person to specify the backup and recovery solution required.
Contact IBM Global Services, within your country, for a list of offerings at:
http://www.ibm.com/Services/
5.2.8 Maintenance and Service
IBM offers the best server support in the industry. For decades, IBM has been a leader in large and midrange system service and support. Now with that same expertise and focus on Netfinity products, IBM offers you an integrated system that provides you with
IBM continues to improve service and support for Netfinity servers. IBM’s focus includes increasing the availability of maintenance parts; providing support specialists at the local, regional, and country levels; and assigning customer service representatives and technical support managers to your business.
5.2.8.1 Remote Connect Support
IBM’s Remote Connect is a major enhancement to service and support for Netfinity servers. Using the latest technology advances delivered by select models of the Netfinity product line, IBM offers a "Call Home" remote support
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