Active Calls Device Management
Polycom, Inc. 89
Call Details Dialog Box

The Call Details dialog box appears when you click Show Call Details on the

Active Calls page or Call History page. It provides detailed information about

the selected call.

The following table describes the fields in the dialog box.

Table 5-2 Call Details dialog box
Tab/Field/Column Description
Call Info
Call Info Displays the call’s:
Status (active/ended and pinned/unpinned)
Start time and end time
Duration
Signaling protocol(s)
Polycom DMA server(s) involved
Unique call ID
Dial string, if available
Final dial string (after processing by dial rules)
Originator Displays the source device’s:
Name and authentication name
Authentication status
Model and version
Aliases
IP address or host name
Registration status
Site and territory
If this is a registered endpoint or a registered/configured
MCU, a link takes you to the corresponding page with
that endpoint or MCU selected.
Destination Displays the destination device’s:
Name and authentication name
Authentication status
Model and version
Aliases
IP address or host name
Registration status
Site and territory
If this is a registered endpoint or a registered/configured
MCU, a link takes you to the corresponding page with
that endpoint or MCU selected.