Orphaned Groups and Users Report System Reports
Polycom, Inc. 421
If the Polycom DMA system is integrated with your Active Directory, it
generates an orphaned groups and users report whenever you manually
update the directory connection (Admin > Integrations > Microsoft Active
Directory) and when the system updates automatically to refresh its cache.
The Orphaned Groups and Users page reports information about enterprise
users and groups that are no longer in the Active Directory or are no longer
accessible to the Polycom DMA system, but for which the system has local data
(typically, local conference rooms or customized enterprise conference rooms).
Orphaned data is no longer usable by the system, so you can generally delete
it. But first make sure that the system is successfully integrated to the correct
active directory domain. Switching domains can cause many users and groups
to be orphaned.
The following table describes the fields in the two lists.
Orphaned Groups and Users Procedures
To remove orphaned group data from the system
1Go to Reports > Orphaned Groups and Users.
2In the Actions list, click Clean Orphaned Groups.
3When prompted to confirm, click OK.
The system removes the orphaned group data.
Table 14-11 Fields on the Orphaned Groups and Users page
Field Description
Orphaned Groups
Group ID ID of the user group.
Domain Domain to which the user group belonged.
Orphaned Users
User ID ID of the user.
First Name The user’s first name.
Last Name The user’s last name.
Domain Domain to which the user belonged.
Roles Polycom DMA system user roles assigned to the user.
Conference Rooms Polycom DMA system custom conference rooms
assigned to the user.