Polycom 3725-76302-001LI manual 366

DMA Operations Guide Alerts

Alert 2202

Calendaring service is not available. Both primary cluster <p-cluster> and backup cluster <b-cluster> are not operational.

The primary and backup clusters for the territory responsible for Exchange server integration are both unreachable.

This may indicate serious network problems. It’s also possible that someone shut both clusters down, or shut down one and the other then failed, or both failed (unlikely).

Click the link to go to the DMAs page to begin troubleshooting. Determine whether the clusters were deliberately shut down. If not, try pinging the clusters’ IP addresses.

See also:

“Alerts” on page 359

Alert 2203

Calendaring service is not available. Cluster <p-cluster> is not operational

The primary cluster for the territory responsible for Exchange server integration is unreachable, and it has no backup cluster.

This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed.

Click the link to go to the DMAs page to begin troubleshooting. See also:

“Alerts” on page 359

Alert 3001

No signaling interface enabled for cluster <cluster>. SIP or H.323 must be configured to allow calls.

The specified cluster has neither H.323 or SIP signaling enabled and is unable to accept calls.

To use the cluster for anything other than logging into the management interface, you must enable signaling.

If you’re logged into that cluster, click the link to go to the Signaling Settings page. If not, log into that cluster and go to Admin > Local Cluster > Signaling Settings.

See also:

“Alerts” on page 359

366 Polycom, Inc.