Call Detail Records (CDRs) System Reports
Polycom, Inc. 413
4Click OK.
A Save dialog box prompts you to select a location for the downloaded
file. The default filename is
cdrExport.zip
, but you can change that.
5Choose a path and filename for the CDR file and click Save.
The File Download dialog shows the progress.
6When the download is complete, click Close.
After you unzip the download file, you can open the two CSV files it contains
(one for calls and one for conferences) with Microsoft Excel or another
spreadsheet application. The CSV files contain a line for each call or conference
during the selected time frame. The Zip file also includes a text file that
contains record counts and specifies the cluster(s) included.
Call Record Layouts The following table describes the fields in the call records.
Field values are enclosed in double quotes if:
•They begin or end with a space or tab (
" value"
).
•They contain a comma (
"Smith, John"
).
•They contain a double quote. In that case each double quote is also
preceded by a double quote (
"William ""Bill"" Smith"
).
The time fields contain the server times, with the GMT offset shown at the end.
Note that if a conference spans a daylight savings time change, the offset for
endTime
will be different from the offset for
startTime
.
Table 14-7 Call CDR
Field Description
version Changes each time the format of CDRs changes
(initially “1”).
type CALL
callType One of the following:
•PT-PT
•VMR
•VEQ
•VSC-hunt group
•VSC-[uncond fwd | fwd busy | fwd no answer]
callUuid Call UUID MSB and call UUID LSB.
startTime YYYY-MM-DDTHH:MM:SS[+|-]HH:MM
If multiple call records, the start of this segment of the
call.