Polycom 3725-76302-001LI manual Call Record Layouts, Veq

Call Detail Records (CDRs) System Reports

4Click OK.

A Save dialog box prompts you to select a location for the downloaded file. The default filename is cdrExport.zip, but you can change that.

5Choose a path and filename for the CDR file and click Save. The File Download dialog shows the progress.

6When the download is complete, click Close.

After you unzip the download file, you can open the two CSV files it contains (one for calls and one for conferences) with Microsoft Excel or another spreadsheet application. The CSV files contain a line for each call or conference during the selected time frame. The Zip file also includes a text file that contains record counts and specifies the cluster(s) included.

Call Record Layouts

The following table describes the fields in the call records.

Field values are enclosed in double quotes if:

•They begin or end with a space or tab (" value").

•They contain a comma ("Smith, John").

•They contain a double quote. In that case each double quote is also preceded by a double quote ("William ""Bill"" Smith").

The time fields contain the server times, with the GMT offset shown at the end. Note that if a conference spans a daylight savings time change, the offset for endTime will be different from the offset for startTime.

	Table 14-7	Call CDR
	Field		Description
	version		Changes each time the format of CDRs changes
			(initially “1”).
	type		CALL
	callType		One of the following:
			•	PT-PT
			•	VMR
			•	VEQ
			• VSC-hunt group
			• VSC-[uncond fwd fwd busy fwd no answer]
	callUuid		Call UUID MSB and call UUID LSB.
	startTime		YYYY-MM-DDTHH:MM:SS[+-]HH:MM
			If multiple call records, the start of this segment of the
			call.
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