DMA Operations Guide

Shared Number Dialing

 

 

See also:

“Shared Number Dialing” on page 221

Add Direct Dial Virtual Entry Queue Dialog Box

Lets you add a direct dial virtual entry queue (VEQ) to the list of configured VEQs on the Shared Number Dialing page. The table below describes the fields in the dialog box.

Table 8-7The fields in the Add Direct Dial Virtual Entry Queue dialog box

Field

Description

 

 

Description

A meaningful description for this VEQ and its IVR

 

experience, such as Direct Dial - English.

 

 

VMR entry attempts

The number of times a caller can enter an invalid VMR

 

number before the system rejects the call.

 

 

RMX entry queue

The RMX entry queue to use for this VEQ. The

 

drop-down list includes all the RMX entry queues

 

available on the MCUs connected to the system, with

 

the number of MCUs that have each entry queue shown

 

in parentheses.

 

 

See also:

“Shared Number Dialing” on page 221

224

Polycom, Inc.

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Polycom 3725-76302-001LI manual Add Direct Dial Virtual Entry Queue Dialog Box