Polycom 3725-76302-001LI

DMA OperationsGuide Upgrading the Software

394 Polycom, Inc.

7Log back in and:

aIn a two-server cluster, verify on the Dashboard that both servers are

up and the private network connection is operating properly.

bGo to Maintenance > Software Upgrade and check the Operation

History table.

8If this cluster is part of a supercluster, do the following:

aGo to Network > DMAs, and rejoin this cluster to the supercluster.

See “Supercluster Procedures” on page233.

bGo to Network > Site Topology > Territories and reassign territory

responsibilities back to this cluster. Or, if previously integrated with a

Polycom RealPresence Resource Manager or CMA system, go to

Admin > Integrations > Resource Management System. and

reestablish the integration.

Integration with a resource management system imports the site

topology data, including territory assignments, from that system.

9Call Polycom Global Services if:

—After waiting significantly longer than the estimated install time,

you’re still unable to log back in.

—You can log in, but the Dashboard shows only one server for a

two-server cluster.

—The package version numbers on the two servers are not the same.